Disaster Recovery Policies

To deliver relief fairly and consistently, servicers need a common playbook across all the federal agencies and guarantors and an expanded toolkit to assist homeowners.

Overview: Severe weather events are increasing in both intensity and frequency. Cooperation and coordination between industry and government is critical for both short-term relief for customers and long-term recovery of impacted communities.  Regulatory consistency and clarity are vital as we work together to rebuild our communities, focus on the urgent financial needs of mortgage customers affected by natural disasters, and address the severe impacts on properties and communities. 

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