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Government Loan Servicing Standards (FHA/VA/RHS)

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Government housing programs play a vital role in helping low- to moderate-income, minority borrowers, and eligible veterans and  servicemembers realize the dream of homeownership. MBA works with the agencies to improve servicing efficiency and reduce servicing costs. Clear and consistent guidance leads to more equal outcomes for borrowers, reductions in cost for servicers, and encourages greater participation in government programs designed to aid vulnerable populations.

Read: Partial Claim Processing Delays: Risks and Solutions

The significant volume of partial claims completed throughout the COVID-19 pandemic have led servicers of FHA-insured mortgages to repeatedly receive notices from FHA’s Mortgagee Compliance Manager (MCM) demanding return of insurance funds for missing partial claim documents. Learn about:

  • The impact of delays on servicers
  • Recommended changes to regulation
  • Immediate actions to ameliorate delays

Read the flyer here.

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