Education banner - image of CCMS seal

Commercial Certified Mortgage Servicer Designation (CCMS) Program

The Commercial Certified Mortgage Servicing (CCMS) designation is a symbol of professionalism and commitment to servicing and recognizes a thorough understanding of the changing, complex and challenging commercial/multifamily mortgage servicing industry. CCMS designees demonstrate high levels of achievement and command respect due to their professional accomplishments, as well as their unparalleled knowledge.

Candidate Profile

Commercial Certified Mortgage Servicer (CCMS) designees must have a thorough understanding of commercial/multifamily real estate and mortgage fundamentals, including lending, underwriting, closing, servicing, asset management, valuation and default management. A command of legal and regulatory requirements, market behaviors and operations is also required.

All commercial and multifamily servicing professionals including, but not limited to, those in the following roles:

  • Loan Administration Professionals
  • Default Administration Professionals
  • Customer Service Professionals
  • Service Providers Servicing
  • Industry Vendors
  • Servicing Management
See a full list of CCMS designees.

The Path

The three main categories for earning qualification points include industry participation,  education, and commercial/multifamily real estate experience.  Additional considerations include a candidate’s commitment to the industry, participation in MBA conferences, working groups and councils, and knowledge of the issues facing the industry. Learn more about the process and points needed

MBA Education staff and current CCMS designees can provide you with the support needed to earn the CCMS designation. From relevant online courses to assist in earning your education points (while gaining valuable knowledge), to transcript support or enrolling in the written exam prep course, we are here to help you succeed.

*Although not required, Level I & II are strongly recommended to better prepare for the designation exam and earn additional education points.

CCMS Costs

  • Level I (optional): $550
  • Level II (optional): $650
  • Designation Application Fee: $400
  • Designation Prep Course Enrollment, and Written and Oral Exam Fee: $800
  • Total (including Level I and II) $2,400

The above pricing is exclusive for MBA Members. Non-member pricing is reflected across the different levels of this program.

Read what CCMS graduates have to say.

Obtaining the CCMS designation has been a pivotal moment in my professional development. Additionally, CCMS Society is a diverse and dynamic community of professionals, and by becoming a member of the CCMS Society it has allowed me to engage with industry leaders, share best practices, and build meaningful relationships. These connections have been invaluable, providing me with mentorship and collaboration opportunities.

Shannon Carmack, CCMS, Director, Commercial Mortgage Analytics and Administration, Ameritas Investment Partners

Achieving my CCMS designation stands as a pinnacle accomplishment in my career. Membership in the CCMS Society not only garners personal recognition but also influences the commercial mortgage servicing industry. Created by commercial loan experts, the designation promotes recognition and fosters a sense of community among professionals with comprehensive knowledge of commercial mortgages.

Siobhan O’Keefe, CCMS, Senior Vice President, Berkadia

The CCMS designation program was a great experience. The designation recognizes personal excellence and as well as the professionalism in the servicing industry. Moreover, CCMS is a personal acknowledgement for the expertise of the designee. I encourage all those in the servicing commercial real estate industry to consider obtaining this designation. It is a worthwhile investment.

Alan Kronovet, CCMS, Executive Vice President, Head of Commercial Mortgage Servicing, Wells Fargo Bank, N.A.

As a life company lender, I was isolated from all the other aspects of commercial mortgage servicing. Getting the CCMS designation helped me understand the many facets of the industry and gain a greater respect for what our servicers do on a daily basis. It’s also allowed me to connect with industry experts that I can reach out to if I have a question.

Tara L. Uebelhor Bayse, CCMS, Director, Commercial Mortgage Portfolio Management, OneAmerica

So much appreciation to all of the amazing industry professionals & MBA team who designed/administered the CCMS program & supported my pursuit of learning excellence. The CCMS community truly supports and connects its members; promotes best practices & sharing of relevant education & progress across our industry. If I can do it...I know you can, too!

Marcy Thomas, CCIM, CCMS: Portfolio Manager, Grandbridge Real Estate Capital LLC (subsidiary of TRUIST)

Achieving the CCMS designation has given me an instant network of industry experts to leverage. The benefits of achieving the designation will span the rest of my career.

Luke Hoffman, CCMS, Senior Analyst, Closings, Servicing, & Investment Ops, MEMBERS Capital Advisors, Inc.

Get More with Education Advantage

Developed by MBA Education, Education Advantage is an annual subscription-based training package that provides your organization with training and development programs your employees need to succeed and grow.

For one low annual price, you have unlimited access to our online self-study library, discounts on designations, two seats in specific online courses or the option to completely customize your curriculum. Contact Kathy Ryan today to learn more.

Banner Ad - DEI Path to Diversity Scholarship