2019 Schedule

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Check out our final schedule from MBA's Risk Management, QA and Fraud Prevention Forum 2019 to get a sense of what to expect in 2020!

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Monday, September 16, 2019

  • General Session: VA, FHA and USDA Update

    Location: Chicago 6,
    Ballroom - Level 4


    Speaker(s)

    Jack Higgins, Director, Quality Assurance Division, Federal Housing Administration

    Brian J. Cantrell, Program Analyst, Quality Assurance Team, U.S. Department of Veterans Affairs

    Michelle Corridon, Deputy Director, Single Family Housing Guaranteed Loan Division, Rural Development, United States Department of Agriculture

    Chrissi Johnson, Vice President of Federal Policy and External Affairs, Quicken Loans

    General Session

    Join representatives from the VA, FHA and USDA for a briefing on the challenges involved in government lending programs. Government representatives will be there to answer questions and discuss the challenges you face in your underwriting and QC operations.

    Speaker(s)

    Jack Higgins, Director, Quality Assurance Division, Federal Housing Administration

    Jack Higgins is the Director of FHA’s Quality Assurance Division, which is part of Single Family Housing’s Office of Lender Activities and Program Compliance at HUD headquarters.  He joined HUD in 2010 as a Presidential Management Fellow and has served in various roles within the Office of Single Family Housing, primarily as a policy analyst and manager of special projects.  In 2017, he spearheaded the effort to design and deploy FHA’s Loan Review System, which implemented a new Defect Taxonomy and streamlined FHA’s quality assurance processes.  Prior to joining HUD, Jack worked as a consultant for nonprofits, state and local governments, and other public-sector institutions.  He was also a volunteer coordinator for a small international development organization, and he worked for several years as a homebuilder.  He has a BA in International Relations from the University of Virginia and an MPA from the University of Pennsylvania.

    Brian J. Cantrell, Program Analyst, Quality Assurance Team, U.S. Department of Veterans Affairs

    Brian Cantrell is a Quality Assurance Team Member with the Department of Veterans Affairs, Home Loan Guaranty Program. He joined the VA Home Loan Guaranty Program in 2014 working in various roles as a program specialist and quality assurance auditor.  Prior to joining the Department of Veterans Affairs, he worked for Branch Banking and Trust as a loan officer after graduating from BB&T’s leadership development program. Before banking he served in the United States Navy as a Naval Officer. Brian has a BA in management with a minor in Leadership from Virginia Tech.

    Michelle Corridon, Deputy Director, Single Family Housing Guaranteed Loan Division, Rural Development, United States Department of Agriculture

    Michelle C. Corridon is the Deputy Director of USDA Rural Housing Service’s Single Family Housing Guaranteed Loan Division based in Washington, DC.  She has over 28 years of housing finance experience encompassing strategic planning, community development, policy analysis, credit loss mitigation strategy, and communications.  In her role as Deputy Director, she leads high impact policy and procedure implementation along with process improvement, stakeholder engagement, budgeting, and human resources for the $24 billion dollar loan guarantee program.  Prior to assuming her current duties in September 2015, she served as a Senior Policy Analyst at the Federal Housing Finance Agency in the Office of Housing and Regulatory Policy where she focused on project and program management.  From 2008 to 2012, she was a Rural Housing Service loan specialist concentrating on lender eligibility, compliance, and program risk management.  She began her career at the Farmers Home Administration originating and servicing single family housing and farm loans.  Michelle is a graduate of Virginia Tech and the Partnership for Public Service Excellence in Government program and holds Project Management Professional and Lean Six Sigma Green Belt certificates.  She resides in Ashland, Virginia with her two children.

    Chrissi Johnson, Vice President of Federal Policy and External Affairs, Quicken Loans

    Chrissi Johnson is Vice President for Federal Policy and External Affairs at Quicken Loans. In this role, she coordinates the Quicken Loans and the Family of Companies’ position on mission-critical Federal public policy issues covering a broad spectrum of topics, including financial regulatory reform, GSE reform, HUD/FHA reform, private-label securitization (PLS) reform, and legal barriers to Fintech innovation. She leads all third-party stakeholder outreach efforts, including trade associations, consumer advocacy and civil rights groups, think tanks, market peers, and Washington, D.C. financial beat reporters. She also develops and executes strategic plans to advocate for these critical policy issues. Before joining Quicken Loans, she served as Chief of Staff of the Division of External Affairs at the Consumer Financial Protection Bureau (CFPB). Prior to the CFPB, she was Director of Scheduling for Elizabeth Warren’s Senate campaign, worked with Senator Al Franken, the Democratic National Committee, and President Barack Obama’s 2008 Presidential campaign in Missouri.

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