Schedule

Schedule subject to change. Note: Meeting rooms may change, so please refer to the on-site program for final locations.

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Tuesday, February 26, 2019

  • POLICY & COMPLIANCE TRACK: Roundtable Discussion: Regulatory Risks of Convenience Fees (Closed to Media)

    Location: Plaza H,
    Convention Level


    Speaker(s)

    Nanci Weissgold, Partner, Alston & Bird, LLP

    Jon D. Langlois, Partner, Buckley LLP

    Ross Gloudeman, Chief Compliance Officer, Home Point Financial Corporation

    Breakout Session

    Servicers charging convenience fees for certain transactions, such as Speedpay or online payments, find themselves at a dangerous intersection between the Federal Debt Collection and Practices Act (FDCPA) and state law. Attend this discussion to gain legal insight on how to assess whether state or federal rules are in play in order to avoid enforcement actions.

    Speaker(s)

    Nanci Weissgold, Partner, Alston & Bird, LLP

    Nanci Weissgold is a member of Alston & Bird’s Financial Services & Products Group and a co-leader of the Consumer Finance Regulatory Compliance team. She advises financial institutions and financial service providers on issues relating to mortgage lending and mortgage servicing, valuation, and other consumer lending issues as part of her national regulatory compliance practice.  This includes: (i) counseling clients on compliance with state and federal laws that regulate consumer financial products and services, (ii) working with state regulators to obtain approvals, licenses or regulatory guidance, (iii) developing compliance management systems, (iv) performing CFPB readiness exams, defending administrative enforcement actions (including state government audits, single or multi-state examinations, and investigations) and assisting in litigation involving regulatory compliance issues, and (v) representing bank and non-bank lenders and appraisal management companies on valuation issues (including, for example, compliance with appraisal independence requirements under TILA, Interagency Appraisal and Evaluation Guidelines, FIRREA, AIR, ECOA, state AMC, appraisal and real estate broker laws). Nanci is a frequent speaker and presenter at legal and industry conferences and webinars, and has published numerous articles on mortgage banking, valuation and consumer finance related topics. She has been named a Fellow of the American College of Consumer Financial Services Lawyers, and she is peer rated in the Martindale-Hubbell® directory as AV® Preeminent, the highest level of professional excellence. Professional affiliations include Women in Housing and Finance Foundation, primary outside counsel, 2007-2009 and The Conference on Consumer Finance Law, Governing Committee.

    Jon D. Langlois, Partner, Buckley LLP

    Jon Langlois has spent his career representing financial institutions and financial services providers on critical regulatory compliance and transactional matters, developing a particular focus on mortgage lending and servicing activities. A Partner in the Washington, DC office of Buckley Sandler LLP, Mr. Langlois assists clients on a wide range of regulatory issues, including compliance with key consumer financial laws, such as the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), Fair Debt Collection Practices Act (FDCPA), unfair, deceptive, and abusive acts and practices (UDAAP), and other consumer protection issues.  In addition to his regulatory practice, Mr. Langlois also represents clients on a variety of corporate and transactional matters, including capital markets transactions, corporate governance, and corporate organizations and reorganizations.

    Ross Gloudeman, Chief Compliance Officer, Home Point Financial Corporation

    Ross Gloudeman is Senior Managing Counsel and Chief Compliance Officer at Home Point Financial Corporation, a multi-channel mortgage originator and servicer headquartered in Ann Arbor, Michigan. Prior to joining Home Point, Ross served as Senior Vice President, Executive Risk and Compliance Officer for Walter Investment Management Corporation and Chief Compliance and Regulatory Counsel for Black Knight Financial Services and Lender Processing Services. Gloudeman received his bachelor’s degree and law degree from the University of Wisconsin. He is admitted to practice law in Wisconsin and Minnesota. Ross currently resides in Jacksonville, Florida.

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