Schedule

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Schedule subject to change.

Note: Meeting rooms may change, so please refer to the on-site program for final locations.

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Wednesday, September 28, 2016

  • Read more Read less

    Join MBA Education and the Compliance Essentials program for a full-day discussion on the new Home Mortgage Disclosure Act (HMDA) Rule. Hear from a panel of MBA and industry experts who will discuss all aspects of the Rule including the implementation, compliance and possible fair lending and risk management challenges it will present for mortgage lenders.

    To receive $100 off when you register for both this workshop and the RMQA Forum, contact education@mba.org.

  • Read more Read less

    This workshop is designed for underwriters, collateral reviewers, quality control auditors and processors of all experience levels.

    Join MBA Education for a one-day workshop designed to cover the overall aspects of appraisal underwriting for conventional and government loans. Attendees will have the opportunity to engage in an open forum to discuss appraisal analysis and best practices for leveraging technology.  As an added bonus, along with instructor Alice Alvey (Senior Vice President – Mortgage Learning, Indecomm Global Services),  a representative from Fannie Mae will be on hand to provide an overview of Collateral Underwriter and answer questions. This workshop will help improve your decision-making ability, loan file quality and increase productivity throughout the processing and underwriting process.

    To receive $100 off when you register for both this workshop and the RMQA Forum, contact education@mba.org.

    Attendees should expect to gain and understand:

    Understand why underwriters and appraisers don't agree (and they are both right!)

    Describe unacceptable practices and how they apply day to day

    Recognize red flags in exhibits and market conditionsUnderstand how to apply common sense and secondary market requirements to comparables

    See appraisal trends from Fannie Mae's analysis of over 20 million appraisals submitted to UCDP®

    Separate fact from fiction on Fannie Mae property eligibility and appraisal policies

    Understand the Collateral Underwriter® application including the score, flags, and messages

    Discuss best practices for lenders and appraisers

  • Registration

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Registration

  • Committee Meeting

  • Exhibit Area Open

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Exhibit Hours

  • Special Session: GSE Update

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Keith Becker , Vice President and Division Chief Credit Officer in the Single-Family Risk Management , Freddie Mac

    Jude Landis , Vice President, Credit Policy & Risk Management , Fannie Mae

    Stephen W. Spies, CMB , Vice President – Loan Quality , Fannie Mae

    Chris Mock , Vice President, Single-Family Quality Control & Customer Eligibilty , Freddie Mac

    Michael Fratantoni, Ph.D. , Chief Economist & Senior Vice President, Research & Industry Technology , Mortgage Bankers Association

    Special Session

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    Join representatives from Fannie Mae and Freddie Mac for an update on the critical changes taking place that impact underwriting and QC practices. This is your opportunity to have direct interaction with representatives, ask questions and get answers to any challenges you are facing in your underwriting operations.

    Speaker(s)

    Keith Becker , Vice President and Division Chief Credit Officer in the Single-Family Risk Management , Freddie Mac

    Keith Becker implements the corporation’s Single-Family credit risk tolerance by developing and implementing credit, collateral and insurance policies and risk limits. He also communicates credit and collateral policies and standards to Freddie Mac customers, negotiates credit and collateral business terms to supplement Guide standards, and manages customer credit performance to achieve targeted results. Previously, Mr. Becker held a variety of risk management positions within Freddie Mac as well as in the mortgage industry. He graduated from the University of Pittsburgh with a double major in Economics and Business. Mr. Becker also completed an advanced risk management program at the Wharton School, University of Pennsylvania. Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today, Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. For more information, please visit www.FreddieMac.com and Twitter @FreddieMac.

    Jude Landis , Vice President, Credit Policy & Risk Management , Fannie Mae

    Responsiblities:
    Jude Landis is Fannie Mae’s Vice President – Single-Family Credit Policy & Risk Management. Reporting to the Senior Vice President and Chief Credit Officer for Single-Family, Landis is responsible for maintaining Selling Guide and Servicing Guide policies and standards, and other risk management activities – including application of policy in Desktop Underwriter® and Collateral Underwriter®.

    Experience: Prior to joining Fannie Mae in 2001, Landis worked at Freddie Mac in bulk transactions and risk management roles. Over the course of her career, Landis has held policy, underwriting management, and other leadership positions in national and regional mortgage organizations in Missouri, Maryland, and Virginia.

    Education: Landis has a bachelor of arts in comparative literature from Washington University in St. Louis and is a graduate of the Women’s Leadership Institute at UCLA.

    Stephen W. Spies, CMB , Vice President – Loan Quality , Fannie Mae

    Stephen Spies is Fannie Mae's Vice President – Loan Quality.  He leads our Loan Quality Center and his role includes developing, implementing, and monitoring loan quality standards; evaluating the quality of loan deliveries; and overseeing the effectiveness of lender quality control. In addition, Spies leads Fannie Mae’s Mortgage Origination Risk Assessment (MORA) team, which conducts operational compliance reviews of lender origination controls. Spies has an MBA from the University of Texas at Austin, and a JD from Southern Methodist University’s Dedman School of Law. He is a certified mortgage banker and a graduate of the Mortgage Bankers Association’s School of Mortgage Banking. 

    Chris Mock , Vice President, Single-Family Quality Control & Customer Eligibilty , Freddie Mac

    Chris Mock was named vice president of Single-Family Quality Control in December 2011. This position is responsible for the management and oversight of Freddie Mac's quality control underwriting, processing and remedy management as well as infrastructure to solutions that support these activities. In December 2014, Chris took on an expanded role and now oversees the Single-Family Quality Control department along with CORE (Counterparty Operational Risk and Eligibility) and CC&E (Customer Compliance Examination).   The teams partner with customers to ensure customers have strong underwriting quality, controlled manufacturing processes, and meet requirements to originate and service loans for Freddie Mac. Chris reports to Donna Corley, SVP, Division Chief Risk Officer- Single Family. Previously, Chris Mock spent over 20 years with a mortgage insurance company. During this time Chris held various positions within Risk Management, Underwriting and Claims Administration. In these positions Chris was responsible for portfolio quality, credit policy, underwriting operations and claims management. Chris has a B.S., business administration, from East Carolina University.

    Michael Fratantoni, Ph.D. , Chief Economist & Senior Vice President, Research & Industry Technology , Mortgage Bankers Association

    Michael Fratantoni
    Chief Economist, Senior Vice President
    Research and Industry Technology

    Michael Fratantoni is MBA's Chief Economist and Senior Vice President of Research and Industry Technology. In this role, he is responsible for overseeing MBA's industry surveys, benchmarking studies, economic and mortgage originations forecasts, industry technology efforts, and policy development research for both single-family and commercial/multifamily markets. Additionally, Fratantoni is president and member of the Board of Directors of the Mortgage Industry Standards Maintenance Organization (MISMO).  He also serves on the CSP's Industry Advisory Group.

    Prior to joining MBA, Fratantoni worked in the industry in risk management and senior economist roles at Washington Mutual and Fannie Mae, and was responsible for assessing macroeconomic, regional, housing, and mortgage market trends, and providing technical expertise regarding credit pricing and mortgage policy issues.

    Fratantoni received a Ph.D. in economics from Johns Hopkins University and a B.A. in economics from The College of William and Mary. He has served as an adjunct professor at the University of Washington, and Johns Hopkins, George Washington, and Georgetown Universities and has published papers on housing and mortgage topics in leading economics and real estate finance journals.

  • Special Session: The Real Consequences of Bank Mortgage Lending Standards

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Benjamin S. Kay , Research Economist , U.S. Treasury at Office of Financial Research (OFR)

    Special Session

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    Measuring industry-wide credit availability is important for regulators, policy-makers and lenders alike. Different indexes capture different aspects of the mortgage market. This 30-minute session will review new evidence about the Federal Reserve’s Senior Loan Officer Opinion Survey on Bank Lending Practices and its relevance to your business.

    Speaker(s)

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Dr. Lynn M. Fisher
    Vice President of Research and Economics
    Mortgage Bankers Association

    Dr. Lynn Fisher serves as Vice President of Research and Economics of the Mortgage Bankers Association (MBA).  In this role, she is responsible for managing MBA's economic and mortgage originations forecasts and developing analysis on issues of importance to the mortgage industry.

    Dr. Fisher also serves as the Executive Director of MBA's Research Institute for Housing America (RIHA), the Association's 503(c)(3) dedicated  to encouraging and aiding - through grants and sponsored research to distinguished scholars, educational institutions, research facilities, and government organizations - the pursuit of knowledge of mortgage markets and real estate finance. 

    Prior to MBA, Dr. Fisher served as Associate Professor of Real Estate and the David D. and Carol Ann Flanagan Scholar at the Kenan-Flagler School of Business at the University of North Carolina, and on the faculty at Massachusetts Institute of Technology's Department of Urban Studies and Planning and the Center for Real Estate.  At MIT, she was director of the MIT/CRE Housing Affordability Initiative.  She received her Ph.D. in business administration from Pennsylvania State University, where she concentrated in real estate finance and microeconomics.  She has an MS in business administration and a BA in international politics, also from Penn State.

    Dr. Fisher's academic research has focused primarily on home ownership, housing affordability, and mortgage financing.  Her academic work has been featured in American Economic Journal: Economic Policy, The Journal of Urban Economics, Real Estate Economics, and The Journal of Real Estate Finance and Economics.

    Benjamin S. Kay , Research Economist , U.S. Treasury at Office of Financial Research (OFR)

    Benjamin S. Kay,  part of the OFR Financial Institutions and Risk Management team, joined the Office in 2012. His research focuses on the business cycle, corporate finance, and interactions between asset markets and the real economy, with a policy focus on systemic and macroprudential risk management in housing, housing finance, and consumer credit. He has written several working papers and staff discussion papers at the OFR on topics such as corporate governance and the effects of housing costs on consumer spending. Previously, he worked at Banc of America Securities and Morgan Stanley on risk management projects in credit and market risk. He has a doctorate and master's in economics from the University of California, San Diego, and a bachelor's in economics and statistics from Carnegie Mellon University.

  • Opening Reception in the Exhibit Area "Red Carpet"

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Reception

Thursday, September 29, 2016

  • Committee Meeting

  • Committee Meeting

  • Registration

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Registration

  • Continental Breakfast

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Breakfast

  • Exhibit Area Open

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Exhibit Hours

  • Opening General Session: Key Issues in Risk Management - Regulators’ Perspectives

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Michael Fratantoni, Ph.D. , Chief Economist & Senior Vice President, Research & Industry Technology , Mortgage Bankers Association

    Jan Lynn Owen , Commissioner , California Department of Business Oversight

    Pete Mills , Senior Vice President, Residential Policy & Member Engagement , Mortgage Bankers Association

    David Motley , Vice-Chairman, Mortgage Bankers Association , President, Colonial Savings, F.A.

    General Session

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    Financial regulators are focusing intently on lenders’ risk management organizations and practices. Senior representatives from regulatory agencies will address the top risks they see in the mortgage market today, and discuss their expectations of risk management organizations and how risk managers and regulators can interact productively.

    Speaker(s)

    Michael Fratantoni, Ph.D. , Chief Economist & Senior Vice President, Research & Industry Technology , Mortgage Bankers Association

    Michael Fratantoni
    Chief Economist, Senior Vice President
    Research and Industry Technology

    Michael Fratantoni is MBA's Chief Economist and Senior Vice President of Research and Industry Technology. In this role, he is responsible for overseeing MBA's industry surveys, benchmarking studies, economic and mortgage originations forecasts, industry technology efforts, and policy development research for both single-family and commercial/multifamily markets. Additionally, Fratantoni is president and member of the Board of Directors of the Mortgage Industry Standards Maintenance Organization (MISMO).  He also serves on the CSP's Industry Advisory Group.

    Prior to joining MBA, Fratantoni worked in the industry in risk management and senior economist roles at Washington Mutual and Fannie Mae, and was responsible for assessing macroeconomic, regional, housing, and mortgage market trends, and providing technical expertise regarding credit pricing and mortgage policy issues.

    Fratantoni received a Ph.D. in economics from Johns Hopkins University and a B.A. in economics from The College of William and Mary. He has served as an adjunct professor at the University of Washington, and Johns Hopkins, George Washington, and Georgetown Universities and has published papers on housing and mortgage topics in leading economics and real estate finance journals.

    Jan Lynn Owen , Commissioner , California Department of Business Oversight

    Jan Lynn Owen was appointed to be the first Commissioner of the Department of Business Oversight by Governor Edmund G. Brown Jr. on July 1, 2013. The Department of Business Oversight was formed on July 1, 2013, as a result of the Governor’s Reorganization Plan No. 2, which merged the former Department of Corporations and Department of Financial Institutions.  Previously, Ms. Owen served as Commissioner of the California Department of Corporations, appointed by the Governor on December 27, 2011. Prior to that, Ms. Owen was the principal at The Jan Owen Group since 2010. She was also a strategic initiatives manager at Apple Inc. from 2009 to 2010, vice president of government affairs at JP Morgan Chase from 2008 to 2009, state director of government and industry affairs at Washington Mutual Inc. from 2002 to 2008 and executive director of the California Mortgage Bankers Association from 2000 to 2002.

    Ms. Owen also has extensive experience in public service.  She was acting commissioner of the Department of Financial Institutions from 1999 to 2000, after serving as deputy commissioner from 1996 to 1999. Ms. Owen also served as Executive Director of the Department of Insurance’s California Organized Investment Network program after serving several years as consultant to the State Senate Banking Committee.

    Ms. Owen is also a proud alumna of California State University, Fresno, where she earned her degree in Economics.

    Pete Mills , Senior Vice President, Residential Policy & Member Engagement , Mortgage Bankers Association

    Pete Mills is Senior Vice President of Residential Policy and Member Engagement at the Mortgage Bankers Association (MBA). In this position, he leads MBA's residential policy team and state and local advocacy program, directs MBA's residential member engagement and recruitment efforts, and oversees business development for industry education and professional development programs under the MBA Education brand.  Pete is a regular guest speaker on major policy issues.

    Mills is an experienced financial services industry executive with 30 years of expertise in public affairs, government relations, public policy and research, all in the housing and mortgage finance arena. Most recently, he served as Managing Director of the Community Mortgage Banking Project, a public policy organization that represents the interests of companies and coalitions involved in the housing and mortgage finance industries.

    During his career, Mills lead corporate public affairs for Countrywide Financial, managed trade association policy advocacy for the California Mortgage Bankers Association and the California Association of Realtors, and conducted housing policy research at the Federal Reserve Board. He has a BA in Economics from the University of California at Berkeley, where he graduated with distinction in 1982.

    David Motley , Vice-Chairman, Mortgage Bankers Association , President, Colonial Savings, F.A.

    David Motley has been an active member of MBA for more than two decades.  He has served on MBA's Board of Directors for six years, and has served on MBA's Residential Board of Governors (RESBOG) since 2008, including two years as RESBOG Chair.  David has participated on MBA's Secondary and Capital Markets, Residential Loan Production and Loan Administration Committees, and as the Servicing-21 Working Group Co-Chair. He has received MBA's Andrew D. Woodard Distinguished Service and Top 25 Member Heads of Mortgage Awards.

  • Refreshment Break in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Refreshment Break

  • Fraud Prevention: GSE Fraud Trends

    Location: Platinum Ballroom B-C,
    2nd Floor


    Speaker(s)

    Matt Jones , Regulatory Assistant , Mortgage Bankers Association

    Robert N. Hagberg , Director – Enterprise Fraud Risk , Freddie Mac

    Thomas C. Neighbors , Assistant Special Agent in Charge , HUD-OIG Joint Civil Fraud Division

    Jennifer Horne , Vice President, Anti-Fraud and Anti-Money Laundering , Fannie Mae

    Concurrent Session

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    Hear from experts at Fannie Mae, Freddie Mac and HUD about the latest fraud schemes and changes in fraud trends detected at the GSE level. Panelists present detailed data-driven analysis of current fraud trends, what has changed in the past year and what has become more prevalent.

    Speaker(s)

    Matt Jones , Regulatory Assistant , Mortgage Bankers Association

    Robert N. Hagberg , Director – Enterprise Fraud Risk , Freddie Mac

    Robb Hagberg is Director of Enterprise Fraud Risk at Freddie Mac where he is Freddie Mac’s primary spokesperson on fraud and suspicious activity.  Robb is also the Financial Fraud Investigation Unit’s liaison both within and outside of Freddie Mac relative to development of policy, guidance and strategy as they are related to fraud and anti-money laundering matters.  Since 2006, Robb has directed detection, investigation, and resolution of complex mortgage fraud and other fraud schemes that cover all 50 states as well as supporting Freddie Mac’s anti-money laundering efforts.   He and the Financial Fraud Investigation team actively assist numerous government agencies and law enforcement with mortgage fraud investigations including FHFA-OIG, FBI, US Attorney’s Offices, U.S. Postal Inspector, IRS, state regulators and licensing boards. Prior to joining Freddie Mac, he held leadership roles in the fraud investigations and quality assurance spaces for Option One Mortgage in Jacksonville, FL, ABN AMRO/LaSalle in Ann Arbor, MI and Mortgage Guaranty Insurance Corporation (MGIC) in Milwaukee, WI.  Robb has a BS from the Indiana University School of Business.  The focus of his degree was on Marketing, Advertising and Business Management. 

     (Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. For more information please visit www.FreddieMac.com and Twitter @FreddieMac.)

     

    .

    Thomas C. Neighbors , Assistant Special Agent in Charge , HUD-OIG Joint Civil Fraud Division

    Jennifer Horne , Vice President, Anti-Fraud and Anti-Money Laundering , Fannie Mae

    Jennifer B. Horne is Fannie Mae’s Vice President – Anti-Fraud / Anti-Money Laundering. She reports to the Senior Vice President and Chief Compliance Officer. Jen is responsible for overseeing Fannie Mae’s mortgage fraud, enterprise anti-fraud, and anti-money laundering programs. In this role, she leads the investigation of potential mortgage fraud in the company’s book of business, including reporting on investigation results and remediation for any fraud found. Jen oversees fraud risk assessments of business unit processes as well as reviews of their anti-fraud controls. She also leads the company-wide AML risk assessment and investigations of money laundering and other suspicious activity.

    Before assuming her current position in December 2015, she held various positons within Fannie Mae related to fraud risk management and regulatory compliance. Before joining Fannie Mae in 2005, Jen held roles at FTI Consulting, KPMG LLP, and Arthur Andersen LLP.  In these capacities she advised clients on matters related to litigation, forensic services, and business dispute resolution.  Jen holds a bachelor of science in business administration, with a concentration in finance, from the University of Richmond Robins School of Business. She is a certified fraud examiner and a certified anti-money laundering specialist.

  • Loan Quality Assurance: Measuring, Tracking and Reducing Loan Defect Rates

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Robert Miller-Bagley , Chief Credit Risk Officer , Hamilton Group Funding

    Mia Ferreira , Director of Compliance , Peoples Home Equity, Inc.

    Helen Law , Senior Vice President, Quality Control , Texas Capital Bank, N.A.

    David J. O'Malley , Director of Loan Quality Solutions , LoanLogics

    Rick L. Needles , Vice President - Quality Oversight and Initiatives , Bayview Loan Servicing, LLC

    Phil McCall , Chief Operating Officer , ACES Risk Management (ARMCO)

    Concurrent Session

    Read more Read less

    Get expert advice on monitoring gross and net defect rates pre- and post-closing, as well as how to diagnose root causes and communicate with the originations team. The panel discusses agency requirements for addressing defects and how to form and implement action plans that will bring down - and keep down - your defect rate.

    Speaker(s)

    Robert Miller-Bagley , Chief Credit Risk Officer , Hamilton Group Funding

    Mia Ferreira , Director of Compliance , Peoples Home Equity, Inc.

    Mia Ferreira is the Director of Compliance at Peoples Home Equity, a residential mortgage banker licensed in 29 states.  She is responsible for managing, directing, and providing guidance to the organization in developing, implementing and maintaining effective compliance programs in all areas, including but not limited to the Quality Control Division. Mrs. Ferreira has held several positions including but not limited to Underwriting, Closing, and Purchasing prior to moving into her current role.   She has experience in Wholesale, Retail, and Correspondent Divisions.  She also sits on the Legal Issues/Regulatory Compliance Committee, FHA Subcommittee, and Quality Assurance Committee with the Mortgage Banker Association.  Having over 15 years in mortgage lending, she has focused on compliance and operational administration, training development, policies and procedures, quality control and risk management oversight.   

    Helen Law , Senior Vice President, Quality Control , Texas Capital Bank, N.A.

    Helen Law has been in the mortgage business for over 25 years.  She currently manages Quality Control/Quality Assurance for Correspondent Lending at Texas Capital Bank. Helen was instrumental in the design and build of a technology fulfillment platform specifically tailored for correspondent lending.   Prior to joining TCB, she was most recently Vice President of Quality Control/Compliance at a privately-owned retail mortgage lender. After graduating from UC Santa Barbara with a degree in Mathematics and Economics, she began her career at Countrywide Home Loans in Pasadena, California.  During this engagement, she built competencies in many facets of mortgage banking including Correspondent Lending, Secondary Marketing, Servicing Exchange and Product Development.  After a working as a NASDAQ Market Maker for a Broker/Dealer in Dallas, she oversaw Portfolio Retention and Marketing for a national subprime wholesaler and then managed Pre-Purchase Review operations for CitiMortgage’s Correspondent Lending Division.  Helen currently resides in Plano Texas with her husband and two daughters and is an avid golfer.

    David J. O'Malley , Director of Loan Quality Solutions , LoanLogics

    David J. O’Malley is LoanLogics’, Director of Loan Quality Solutions. He assists in guiding the product roadmap, as well as spearheads and manages the technology evaluation stage of the sales process. He also assists the prospective users in understanding how the technology optimizes the workflow processes and reduces defects.  Prior to joining LoanLogics, David served as Director of Business Development for Quality Assurance (QA) and Quality Control (QC) for Kroll Factual Data. David was responsible for creating and then expanding the company’s market share in the QC outsourcing.  Prior to assuming his responsibilities at Kroll in 2012, David was one of the founders and President of ACES Risk Management Corp. (ARMCO), where he worked for almost 20 years. Among his most notable successes, he helped launch one the of the first mortgage quality control systems in the country.  As well, he led the development of the first QC web-based software platform David also assisted with the creation of the ARMCO outsourcing division, formally known as EBS. 

    David has over 25 years of experience in the financial services industry and is recognized for his expertise in risk management, technology, and quality control initiatives.  He is a frequent speaker at industry conferences and has had numerous articles published in several mortgage publications.

    www.loanlogics.com

    Rick L. Needles , Vice President - Quality Oversight and Initiatives , Bayview Loan Servicing, LLC

    Rick Needles is a business professional with thirty-five years of diverse consumer, mortgage, and commercial/multi-family experience. The last twenty-one of those years have been devoted to planning, executing and leading quality and improvement initiatives. Rick has earned several certifications from the American Society for Quality including the Certified Manager of Quality & Organizational Excellence, Six Sigma Blackbelt designation and the Certified Quality Auditor. For the past thirteen years Rick has
    specialized in the design and execution of examination programs for mortgage servicing operations.

    Phil McCall , Chief Operating Officer , ACES Risk Management (ARMCO)

  • Risk Management: Risk Management for Humans

    Location: Gold Ballroom 4,
    1st Floor


    Speaker(s)

    Jeffrey Rodgers , Senior Vice President, Deputy General Counsel, Mortgage & Consumer Banking , Flagstar Bank, FSB

    Stephanie D. Cohen , Sr. Vice President and Sr. Director - MPF Policy and Legal Compliance , Federal Home Loan Bank of Chicago

    Brian Faris , Senior Vice President, Quality Monitoring Manager , BB&T

    Concurrent Session

    Read more Read less

    How do you address human biases, interactions and the organizational issues that arise in risk management?  This session features a panel of experts experienced in working with risk management issues who will discuss how to minimize these inevitable problems through staffing, training, organizational structure and attention to the qualitative side of risk management.

    Speaker(s)

    Jeffrey Rodgers , Senior Vice President, Deputy General Counsel, Mortgage & Consumer Banking , Flagstar Bank, FSB

    Jeff has twenty years of significant experience providing legal support and advice to consumer finance companies, mortgage lenders and national banks.  Since 2005, his focus has been primarily on mortgage banking, specifically on the originations/production side of the industry.  He serves as a key risk partner to senior and executive internal business leaders as well as a liaison with service providers, regulatory agencies, and investors.  In addition to heading a group of 4 lawyers and 3 paralegals, Jeff provides legal advice on matters concerning RESPA, TILA, ECOA, SAFE, FCRA, HMDA, and all implementing regulations as well as the National Flood Act, third party service provider oversight guidance, appraisal and valuation rules, and state lending and licensing laws.  He is a Fellow of the American College of Consumer Financial Services Lawyers and, after two years as a Co-Vice Chair, recently was named the Chair of the Truth in Lending Subcommittee of the Consumer Financial Services Committee of the American Bar Association. Jeff has been with Flagstar since 2013.  Prior employment includes Washington Mutual FA, CitiFinancial, Bank of America, PNC Bank, and CoreLogic. 

    Stephanie D. Cohen , Sr. Vice President and Sr. Director - MPF Policy and Legal Compliance , Federal Home Loan Bank of Chicago

    Stephanie’s career has spanned a variety of in-house and private legal practice positions. She began her career in private practice, and, after spending time as an Associate General Counsel for CitiFinancial, Inc, and as an Associate in the Washington DC office of Reed Smith, LLP’s Financial Services Regulatory Group, she became Chief Counsel – Servicing and Administration for PNC Mortgage, a division of PNC Bank, National Association. Her focused has been primarily on regulatory and compliance matters related to originating and servicing residential mortgages, including product development, various types of licensing, Dodd-Frank Act, Federal Truth in Lending, Equal Credit Opportunity, Real Estate Settlement Procedures Act, Home Mortgage Disclosure Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Bank Secrecy Act/Anti Money Laundering, Servicemember Civil Relief Act and related state laws. She is currently Senior Director of MPF Policy and Legal Compliance with the Federal Home Loan Bank of Chicago.  Stephanie has a J.D. from the University of Baltimore and is licensed to practice law in Maryland, the District of Columbia and New York.

    Brian Faris , Senior Vice President, Quality Monitoring Manager , BB&T

    Brian Faris is a Senior Vice President with BB&T Mortgage Lending based in Raleigh, NC. He provides overall leadership for the first line of defense Quality Monitoring Department. In this capacity he is responsible for overseeing and managing Pre-close Government Quality Assurance, Post-close Quality Control, Performing Servicing Quality Control, Default Servicing Quality Control, Vendor Management Quality Control, and Quality Monitoring Performance Management. Brian has 15 years of experience in the mortgage industry and joined BB&T in 2010 as a Mortgage Portfolio Risk Manager responsible for credit risk oversight. Prior to joining BB&T, Brian held several positions in Customer Care, Core Servicing, Credit Risk, and Quality Control at JPMorgan Chase & Co. While in Quality Control, he managed several large scale oversight programs for Mortgage Servicing and Default. Brian holds a B.S. degree from Ohio University and a MBA from Ohio Dominican University.

  • Underwriting and Compliance: Testing For Compliance - HMDA and Fair Lending

    Location: Gold Ballroom 3,
    1st Floor


    Speaker(s)

    Eric Duncan , Associate , Weiner Brodsky Kider PC

    Ken Markison , Vice President and Regulatory Counsel , Mortgage Bankers Association

    Kathleen C. Ryan , Counsel , BuckleySandler LLP

    Marc R. Heon , Senior Manager, Financial Services Office , Ernst & Young LP

    Richard Andreano, Jr. , Partner , Ballard Spahr LLP

    Concurrent Session

    Read more Read less

    Although the new HMDA reporting requirements will not take effect until 2018, it is never too early to start preparing for the transition - this includes how you think about fair lending issues. In this session, learn how examiners are currently monitoring and conducting enforcement with respect to fair lending. Expert panelists discuss the current risk elements pertaining to fair lending, including examples of risk management processes and programs that mitigate fair lending risk, and explain how new HMDA data will change the playing field.

    Speaker(s)

    Eric Duncan , Associate , Weiner Brodsky Kider PC

    Eric Duncan is an Associate with Weiner Brodsky Kider PC and focuses on state and federal regulatory compliance matters related to the financial services industry.  He regularly advises clients on state and federal licensing and approval requirements and prepares multi-state surveys pertaining to mortgage lending, brokering, and servicing.  Eric has also advised national mortgage companies on their privacy policies and notices regarding consumer financial information to ensure compliance with the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA).  Eric received his J.D. from George Washington University and is admitted to the bar of the District of Columbia and California.

    Ken Markison , Vice President and Regulatory Counsel , Mortgage Bankers Association

    Ken Markison is Vice President and Regulatory Counsel at the Mortgage Bankers Association in Washington, DC, where he works on and represents the mortgage industry on a very wide range of legal and regulatory issues. These include virtually all matters under the Wall Street Reform and Consumer Protection Act (Dodd-Frank), Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA), Fair Housing Act, Home Mortgage Disclosure Act (HMDA), S.A.F.E. Mortgage Licensing Act and nearly every other law regulating the mortgage industry. He joined MBA in July 2004 following a thirty-two year career in the Office of General Counsel at the U.S. Department of Housing and Urban Development. At the time of his retirement, Ken served as HUD's Assistant General Counsel for Government Sponsored Enterprises/RESPA. He was one of the principal architects of HUD's 2002 proposed RESPA Reform Rule and HUD's GSE rules. Earlier, he was instrumental in developing the HUD-Federal Reserve Report on Reform of TILA and RESPA as well as the HUD-Treasury Report on Curbing Predatory Lending. He also represented HUD on the Oversight Board for the Resolution Trust Corporation staff.

    Kathleen C. Ryan , Counsel , BuckleySandler LLP

    Kathleen “Kitty” Ryan, former Deputy Assistant Director for the Office of Regulations at the CFPB, is Counsel* in the Washington, DC office of BuckleySandler LLP. Ms. Ryan combines public sector and in-house experience to offer unique insights for companies navigating in a heightened regulatory environment. She counsels financial services clients regarding a wide range of regulatory and compliance matters, particularly those involving mortgage regulation and fair lending. During her time at the CFPB, Ms. Ryan’s areas of responsibility included the completion of two of the Bureau’s largest mortgage rules: the TILA-RESPA Integrated Disclosure or Know Before You Owe rule; and the Home Mortgage Disclosure Act amendments. She was also responsible for helping to build out the Bureau’s regulatory implementation efforts, which are aimed at assisting the industry in understanding and complying with new regulations. In addition, Ms. Ryan also supervised the CFPB’s ongoing rulemaking regarding debt collection, and advised on the CFPB’s fair lending enforcement efforts and its Business Data Lending Rule.  Prior to joining the CFPB, Ms. Ryan was a Senior Regulatory Counsel at JPMorganChase where she advised multiple lines of business—including mortgages, credit cards, auto loans, student loans, and deposit products—regarding compliance with consumer financial protection statutes, fair lending, and the prohibition on unfair, deceptive, or abusive acts or practices (UDAAPs). Prior to joining the bank, Ms. Ryan spent more than a decade in the Division of Consumer and Community Affairs, Regulations Section, on the Board of Governors of the Federal Reserve, where she was the lead attorney for mortgage-related issues, advised on fair lending matters, and participated in rulemakings under the Equal Credit Opportunity Act, HMDA, the Truth in Lending Act, and the Community Reinvestment Act. Before joining the FRB, she served as an attorney in the Civil Rights Division at the Department of Justice and in the Office of General Counsel at the Department of Education.

    Marc R. Heon , Senior Manager, Financial Services Office , Ernst & Young LP

    Marc R. Heon, Esq. is a Senior Manager in the Financial Services Advisory practice of Ernst & Young LLP. He has over 13 years of experience in mortgage compliance, mortgage operations, and real estate and banking law. For the past several years, Marc has focused on helping financial institutions assess and implement the Mortgage Reform regulations issued by the Consumer Financial Protection Bureau (“CFPB”) and respond to Mortgage Consent Orders. Marc is currently leading engagements related to implementation of the HMDA Rule changes and addressing TRID post-implementation challenges. Previous experiences include overseeing compliance for mortgage operations at a major international bank and practicing real estate law.

    Richard Andreano, Jr. , Partner , Ballard Spahr LLP

    Richard J. Andreano, Jr., is a Practice Leader of the Mortgage Banking Group at Ballard Spahr, and a member of the Consumer Financial Services and Privacy and Data Security Groups. He has devoted 30 years of practice to financial services, mortgage banking, and consumer finance law. Rich advises the mortgage and settlement service industries on regulatory compliance and related matters, including issues concerning the Dodd-Frank Wall Street Reform and Consumer Protection Act, Real Estate Settlement Procedures Act, Truth in Lending Act, Equal Credit Opportunity Act, Fair Housing Act, Fair Credit Reporting Act (including FACTA), Home Mortgage Disclosure Act, and Gramm-Leach-Bliley Act. He assists clients with preparing for and handling CFPB examinations and with regulatory issues, including implementation of the CFPB TILA/RESPA Integrated (TRID) disclosure rule, the CFPB revisions to the HMDA rules, and compliance with the CFPB ability to repay, loan originator compensation, appraisal, escrow and servicing rules. Rich is the author of the MBA Compliance Essentials Loan Originator Compensation Rule Resource Guide™ and co-author of the MBA Compliance Essentials TILA/RESPA Integrated Disclosure (TRID) Resource Guide.

  • Lunch in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Lunch

  • Fraud Prevention: Spotlight - Affinity Fraud

    Location: Platinum Ballroom B-C,
    2nd Floor


    Speaker(s)

    Michael Trabon , Associate , Weiner Brodsky Kider PC

    Brent R. Baker , Shareholder and Director , Clyde Snow & Sessions

    Robert Manchak , Senior Special Agent , FHFA OIG

    Nicolas Morgan , Partner , Paul Hastings LLP

    Concurrent Session

    Read more Read less

    The mortgage industry has experienced a notable rise in affinity fraud schemes - investment scams that prey upon members of an identifiable class, community, religion or ethnic group. Learn about some of the latest affinity fraud schemes, where lenders should be looking for them and how they can be distinguished.

    Speaker(s)

    Michael Trabon , Associate , Weiner Brodsky Kider PC

    Michael S. Trabon serves as an associate in Weiner Brodsky Kider’s litigation and government investigations practice group in Washington, DC.  Mr. Trabon represents financial institutions in a wide range of litigation matters, including government enforcement actions, class action litigation, qui tam actions, and arbitration.  He has represented clients in matters involving the Department of Justice (DOJ); the Consumer Financial Protection Bureau (CFPB); and the Department of Housing and Urban Development (HUD), and in cases involving claims under the False Claims Act (FCA); the Program Fraud Civil Remedies Act (PFCRA); the Financial Institutions Reform, Recovery and Enforcement Act (FIRREA); Truth in Lending Act; Equal Credit Opportunity Act; and unfair, deceptive, or abusive acts or practices (UDAP and UDAAP) statutes under the Dodd-Frank Wall Street Reform and Consumer Protection Act, and various state laws.   

    Brent R. Baker , Shareholder and Director , Clyde Snow & Sessions

    Robert Manchak , Senior Special Agent , FHFA OIG

    Robert Manchak has been conducting white-collar fraud investigations for over twenty years. His career began with The NASDAQ Stock Market, where he conducted investigations into market manipulation and anti-competitive practices. He then spent over a decade with the United States Attorney’s Office for the Southern District of New York in Manhattan, where he was the Lead Criminal Investigator of the Securities and Commodities Fraud Task Force. Robert led the investigations of the Refco brokerage collapse and attorney Marc Dreier, among other cases. He then joined Nardello and Co. as the Head of Financial Investigations, where he consulted on due diligence and FCPA matters. He returned to government service to help stand up the Northeast Field Office of the Federal Housing Finance Agency’s Office of Inspector General, where he is currently a Senior Special Agent investigating mortgage and securities fraud which impact the GSEs.

    Nicolas Morgan , Partner , Paul Hastings LLP

    Nicolas Morgan is a partner in the Investigations and White Collar Defense practice at Paul Hastings and based in the firm’s Los Angeles office. He focuses his practice on complex securities litigation in state and federal courts and representations involving government investigations and white-collar crime allegations levied against individuals and businesses. In the course of his practice, he routinely represents securities issuers, company officers and directors, investment funds, analysts, and brokers in connection with SEC and internal investigations, litigation, and arbitration.   Mr. Morgan also previously served as Senior Trial Counsel in the SEC’s Enforcement Division. During his time there, he served as lead counsel on a wide variety of litigated matters including prosecution of insider trading, investment adviser fraud, revenue recognition fraud, broker/dealer fraud, mutual fund market timing, and market manipulation. Mr. Morgan also served as a Special Assistant U.S. Attorney for the Southern District of California.

  • Loan Quality Assurance: Utilizing QC Technology and Monitoring Tools

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Don Effertz , Vice President, Fraud Risk Management , DataVerify

    Roberta Pek, CMB , Vice President of Compliance , NewDay Financial, LLC

    Faycal Fakhry, CMB, AMP , Senior Vice President of Regulatory Compliance Services , Newcourse Communications, Inc.

    Dilbert Gonzalez , Vice President of Client Services , ACES Risk Management (ARMCO)

    Michael Fiamengo , Director , NewOak Credit Services LLC

    Suresh Ramakrishnan , Senior Director , Ascendum Solutions LLC

    Concurrent Session

    Read more Read less

    Lenders are increasingly turning to technology to help tame the cost of compliance.  Learn how to integrate different tools into the origination process in order to ensure loan quality while minimizing processing time.

    Speaker(s)

    Don Effertz , Vice President, Fraud Risk Management , DataVerify

    Don Effertz is Vice President of Fraud Risk Management at DataVerify where he manages a team of seasoned mortgage and fraud professionals who are responsible for assisting with client product understanding, training, customization and product enhancement.  This team also advises clients on product integration, workflow analysis and adjustments to their DRIVE platform to maximize ROI.  Effertz joined DataVerify in December 2008 following a 25 year career in mortgage banking with a primary focus on Operational Risk Management, Quality Assurance and Fraud Prevention.  Prior to joining DataVerify Effertz was a Vice President with Interthinx where he managed several areas including File Review, Customer Service and Industry Relations.  He has published several articles in national periodicals concerning mortgage fraud awareness and prevention and has conducted fraud awareness training courses across the country.  Prior to Interthinx he was with JPMorganChase as SVP over Operational Risk Management where his duties included fraud prevention and investigation, operational risk management, operational quality audits (production and servicing QC), early payment default audits and branch operational audits.  While with JPMorganChase he was a member and former chair of the Operational Risk Management Committee, a member of Freddie Mac’s Fraud Roundtable and MBA’s Fraud and Ethics Subcommittee.  Effertz hold a Bachelor of Science degree from St. John’s University in Collegeville, MN.

    Roberta Pek, CMB , Vice President of Compliance , NewDay Financial, LLC

    Faycal Fakhry, CMB, AMP , Senior Vice President of Regulatory Compliance Services , Newcourse Communications, Inc.

    Faycal “ Face” Fakhry has been in the financial industry for more than 15 years working in all aspects of the financial industry but mostly focusing on the mortgage world. Faycal spent the last 6 years in the mortgage servicing / administration side of the mortgage industry. First with vendor Titanium Solutions Inc. followed by 5 years at RoundPoint Mortgage Servicing Corporation. Most recently, Faycal has taken a new role as VP of regulatory compliance with Newcourse Communications Inc. Newcourse Communications Inc. is a data processing, communications and compliance vendor focusing on mid-size servicer.  Prior to the servicing aspect of his career, Faycal ran a loan origination broker shop from for 6 years and oversaw all aspects of loan origination, production, processing, underwriting, etc.  For the last year, Faycal has been the VP of Regulatory Compliance with Newcourse Communications Inc. In his current role at Newcourse Communications, Inc. Faycal is overseeing the development and roll out of a full suite of 3rd party regulatory compliance and quality control tools aimed at addressing the needs of lender/servicers while also managing internal compliance and audit functions. Faycal holds the CMB and AMP designations through the MBA. He has been a well-regarded speaker/lecturer for various MBA events for the past several years, covering industry events, speaking at SOMB courses, and acting as an industry expert on ad-hoc projects.

    Dilbert Gonzalez , Vice President of Client Services , ACES Risk Management (ARMCO)

    Dilbert Gonzalez is Vice President of Client Services at ACES Risk Management (ARMCO) where he is responsible for the onboarding, training, and ongoing technical support of clients using ACES Audit Technology for loan origination and servicing quality control.  For over 17 years, Mr. Gonzalez has been involved in multiple aspects of the design, development, implementation, and support of the ACES QC software.  He works closely with mortgage industry clients to identify business needs and analyze requirements that translate directly into software enhancements and new functionality. Mr. Gonzalez holds a Bachelor of Science in Computer Science and a Master of Business Administration from Florida International University.

    Michael Fiamengo , Director , NewOak Credit Services LLC

    Michael Fiamengo, is a Director and Senior Credit Officer at NewOak Credit Services LLC and is responsible for the execution and delivery of a variety of client engagements primarily related to residential mortgage-backed securities (RMBS). In this role, Mr. Fiamengo develops and implements strategies to execute loan re-underwriting assignments in connection with RMBS litigation and loan repurchase demands. Mr. Fiamengo is also directly responsible for the review and analysis of originator and secondary market participant guidelines to determine their applicability to specific loan pool securitizations; supervises rebuttal re-underwriting projects, ensuring that underwriting standards meet NewOak’s established workflows and review protocols; leads non-rebuttal re-underwriting projects to determine loan pool compliance with applicable guidelines for purposes of providing clients with securitization based risk assessments; and assists and supports teams throughout various stages of deal set up including guideline and document matching, file inventory, documentation assessment and data collection. Mr. Fiamengo has more than 30 years of experience in the mortgage and banking industries. He can be reached at mfiamengo@newoak.com.

    Suresh Ramakrishnan , Senior Director , Ascendum Solutions LLC

  • Risk Management: Briefing the Board

    Location: Gold Ballroom 4,
    1st Floor


    Speaker(s)

    Jason W. McElroy , Partner , Weiner Brodsky Kider PC

    Peter J. Taglia, CMB, CPA, AMP, FTN , Senior Vice President-Asset Strategies , Financial Capital Assets Corporation

    Janet Parker , Senior Vice President, Risk Management , Arch Mortgage Insurance Company

    David K. Stein, Esq. , Attorney , Bricker & Eckler, LLP

    Concurrent Session

    Read more Read less

    Senior management and board members need to be appropriately apprised of all business, regulatory and compliance risks facing the company. Attend this session for concrete guidance on how this is effectively done, and learn what is expected by the regulators ‐ including the CFPB and prudential regulators ‐ with regard to the substance and effect of reporting to board members and senior management on compliance and regulatory risk factors.

    Speaker(s)

    Jason W. McElroy , Partner , Weiner Brodsky Kider PC

    Jason represents companies in the financial services and housing industries in state and federal litigation.  Jason has experience in all aspects of litigation, including pre-trial proceedings, motions, discovery, pleadings, and appellate practice.  Jason has represented clients in federal and state courts, as well as before federal agencies such as the Department of Justice, Federal Trade Commission (FTC), U.S. Department of Housing and Urban Development (HUD), and the Consumer Financial Protection Bureau (CFPB).  Jason defends claims involving state and federal consumer protection statutes, unfair trade practices, financial regulatory statutes, and housing regulations.

    Jason also provides regulatory counsel to financial companies regulated by the CFPB, including assisting with preparation for regulatory examinations, representation in investigations, and targeted reviews.  Jason regularly speaks at industry functions nationwide regarding regulatory and litigation matters affecting the financial services industry.  Jason also has served on the Editorial Advisory Board for Banking Law 360, and is a member of the American Bar Association’s Consumer Financial Services Committee.

    Peter J. Taglia, CMB, CPA, AMP, FTN , Senior Vice President-Asset Strategies , Financial Capital Assets Corporation

    PETER TAGLIA is a member of the Capital Assets Group of FTN Financial, a subsidiary of First Tennessee Bank, concentrating on loan sale / securitization strategies, asset backed structuring and portfolio analysis.  His duties also include client support for mortgage banking related issues with an emphasis on hedging and risk management.  Previously, Mr. Taglia was the division manager of the Home Loan Center for Northern Trust Company, Chicago, responsible for all mortgage operations.  Additionally, in an administrative capacity, Mr. Taglia was President and CEO of NT Mortgage Holdings LLC and NTG Services LLC, both wholly owned subsidiaries of Northern.  Prior to Northern Trust, Mr. Taglia was Senior Vice President of First Chicago Mortgage Services, an affiliate of the First National Bank of Chicago (Bank One).  He directed all areas of secondary marketing and development of corporate strategy for the firm’s pricing, hedging and loan sales.  He began his career with Coopers & Lybrand (PricewaterhouseCoopers).

    Janet Parker , Senior Vice President, Risk Management , Arch Mortgage Insurance Company

    David K. Stein, Esq. , Attorney , Bricker & Eckler, LLP

    David Stein is chair of Bricker & Eckler's Consumer Financial Services group and a member of the firm’s Litigation and Employment & Labor groups. David is a veteran in the financial services industry, having served nearly two decades as senior vice president and general counsel for two national mortgage lenders. His insider’s perspective on the business operations of lending institutions and the constraints of oversight, supervision and management provides him with unique insight in working with banking and lending clients to build comprehensive strategies for growth and development. David has created comprehensive training programs in all areas of consumer law, including lending and servicing. He works with state and federal regulatory agencies and develops model policies, protocols and compliance management systems, and directs audits, investigations, and responses to enforcement and regulatory issues related banking and consumer law issues. David has served on various banking industry committees, including the Mortgage Bankers Association’s Qualified Mortgage / ATR task force and independent banking working group. He hold a B.A., political science, from The Ohio State University and J.D., cum laude, Capital University.

  • Underwriting and Compliance: Hot Topics in Underwriting

    Location: Gold Ballroom 3,
    1st Floor


    Speaker(s)

    Vicki Woeckener , Manager, Credit Policy , Mortgage Guaranty Insurance Corporation (MGIC)

    Cheri Bruno , Vice President, Underwriting , Primary Residential Mortgage, Inc.

    Ben Wu , Executive Director , Loanscorecard

    Kelli Brookman , Director, Coaching and Development , Sierra Pacific Mortgage Company, Inc.

    Concurrent Session

    Read more Read less

    This sessions answers your burning questions regarding underwriting, including the roll out of Desktop Underwriter 10 and underwriting non-agency loans.

    Speaker(s)

    Vicki Woeckener , Manager, Credit Policy , Mortgage Guaranty Insurance Corporation (MGIC)

    Cheri Bruno , Vice President, Underwriting , Primary Residential Mortgage, Inc.

    Cheri Bruno has held the position of V.P. of Underwriting for Primary Residential Mortgage, Inc. (PRMI) located in Salt Lake City, Utah, for the past 6 years.   Cheri has been in the mortgage industry for over 36 years where she has originated, managed closing divisions, customer service divisions and underwriting at companies such as GMAC, Countrywide Home Loans, Aurora Loan Services and other organizations. 

    Ben Wu , Executive Director , Loanscorecard

    Ben Wu has been in the mortgage industry for over 20 years and is one of the founding members of Calyx Software.  As a proponent of industry standards, Ben’s contributions have led to Calyx being awarded the Synergy Award as well as multiple Top 50 Service Provider awards from Mortgage Technology.  Presently, Ben serves as Executive Director at LoanScoreCard, a leading provider of automated decisioning solutions, working with industry constituents to understand their strategic, operational, and regulatory challenges.  With the advent of ATR, Ben brought to market the first automated QM assessment tool.  Since then, Ben has been actively working with participants in the non-agency space, to address concerns and opportunities related to automated underwriting, loan pricing, credit risk models, and portfolio management.  Ben holds a Bachelors degree from U.C. Berkeley and a Masters degree from Stanford in Computer Science.

    Kelli Brookman , Director, Coaching and Development , Sierra Pacific Mortgage Company, Inc.

  • Refreshment Break in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Refreshment Break

  • Fraud Prevention: Fraud as a Compliance Issue

    Location: Platinum Ballroom B-C,
    2nd Floor


    Speaker(s)

    Jennifer Link , AML Officer/Director of Fraud Risk , Caliber Home Loans, Inc.

    Rachel M. Dollar, CMB , Partner , Smith Dollar PC

    Peggy Sasser, C.F.E. , Manager of Fraud Risk and Loan Defense , Primary Residential Mortgage Corp.

    Matt Merlone, CFE , AVP, Product & Fraud Strategy , First American Mortgage Solutions

    Linda Terrasi , Chief Risk Officer , United Shore Financial Services, LLC

    Concurrent Session

    Read more Read less

    Is fraud more properly categorized as a risk management issue, or as a compliance issue? With a focus on the Bank Secrecy Act and Anti-Money Laundering requirements, this session shows how the fraud department dovetails with the compliance department, and specific ways in which overlooking fraud can land lenders in trouble with regulators. 

    Speaker(s)

    Jennifer Link , AML Officer/Director of Fraud Risk , Caliber Home Loans, Inc.

    Rachel M. Dollar, CMB , Partner , Smith Dollar PC

    Rachel Dollar is a California attorney, a published author, a Certified Mortgage Banker, a Certified Financial Crimes Investigator, a licensed California Real Estate Broker, and a recognized expert in the mortgage lending industry. Ms. Dollar is a trial lawyer and a founding partner of the AV ® rated, California law firm, Smith Dollar PC, from which she represents financial institutions and lenders in real estate and mortgage banking related litigation. She has been recognized repeatedly by Inman News as one of the 100 Most Influential Real Estate Leaders and has been consistently named by Super Lawyers as one of the top attorneys in Northern California. She has developed a reputation as one of the foremost innovators and thought leaders in the real estate finance industry and has been widely quoted in the Wall Street Journal, USA Today, the Los Angeles Times, and other publications. Ms. Dollar is a nationally recognized speaker on the topics of mortgage banking and mortgage fraud; she has testified before Congress; and has appeared on CNN, CBS News, and other radio and television programs. She is the editor of the award winning website, Mortgage Fraud Blog.

    Peggy Sasser, C.F.E. , Manager of Fraud Risk and Loan Defense , Primary Residential Mortgage Corp.

    Started in the mortgage industry in the late 1980’s when everything was a manual process meaning all calculations were done on an HP calculator, forms were typed on a typewriter, and underwriting was a manual process done completely on paper with no AUS.  During this period of learning mortgages through baptism by fire, I worked to become underwriting manager for a startup correspondent lender ultimately responsible to set up the underwriting department, work flow, policies and procedures, consolidated underwriting guidelines and company trainings.  After 9 years with this company, I moved into the subprime lending arm of Lehman Brother’s Bank as a SR. Underwriter, then held a position as a level 3 underwriter for Countrywide Wholesale Lending.  My historical experience in the mortgage industry has provided me with a unique perspective which has fostered my passion for detecting and stopping mortgage fraud.  After a brief stint of conducting international fraud investigations for American Express, I joined PRMI as a QA auditor in February 2009 with my primary responsibility being to review, research and defend PRMI from material defects with recourse and repurchase risk.  I became the manager of the Loan Defense team in 2011 and began to develop an official fraud team to enhance PRMI’s anti-fraud culture.  I completed my training and became a C.F.E. in July, 2015.   I currently manage all fraud related issues and sit on my companies AML Committee.

    Matt Merlone, CFE , AVP, Product & Fraud Strategy , First American Mortgage Solutions

    Matthew Merlone is AVP of Product and Fraud Strategy for First American Mortgage Solutions.  He is a solutions architect and fraud strategist for the Automated Products department of the First American Mortgage Solutions Data and Analytics group.   As a Certified Fraud Examiner and 25 year veteran of the mortgage industry Merlone has accumulated a broad reach of experiences that covers residential mortgage lending, fraud prevention, detection and investigation, underwriting, mortgage servicing, quality control, consumer credit, and student lending.   Merlone has authored a number of articles relating to the mortgage crisis and technology solutions and he regularly conducts training regarding fraud prevention and detection.   He has worked for a number of leading national lenders including Bank of America and Citigroup.  Merlone is a graduate of the University of Missouri at Saint Louis holding a Bachelor’s degree in Political Science and he is a member of the FBI Citizen’s Academy and the Association of Certified Fraud Examiners.  

    Linda Terrasi , Chief Risk Officer , United Shore Financial Services, LLC

    Linda is currently the Chief Risk Offer at United Shore Financial, where she had been employed for the last three years. Linda has 45 years of experience in the mortgage industry and has worked in all areas of mortgage banking including, Originations, Processing, Underwriting, Closing, Secondary and Quality Control.   She has been a long term member of both FNMA’s and Freddie Mac Risk Committee’s and has served as an expert witness for the FBI in several mortgage fraud related cases.   She has a passion for the mortgage business, especially as it pertains to mortgage fraud, more specifically the prevention of mortgage fraud.

  • Loan Quality Assurance: Internal Audit's Role in Maintaining Quality

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Jason Chan , Senior Manager , PwC Consumer Finance Group

    Debbie Dunn , Executive Vice President, Risk & Compliance , SWBC Mortgage Corporation

    Michael M. Forester, CMB , Managing Director , CrossCheck Compliance LLC

    Michael D. McAuley , Principal , Garrett, McAuley & Co.

    Concurrent Session

    Read more Read less

    Lenders increasingly need to demonstrate that adequate risk management controls are in place. Panelists in this session provide expert advice on the ways mortgage companies can implement an internal audit program, either internally or by engaging a third-party vendor.

    Speaker(s)

    Jason Chan , Senior Manager , PwC Consumer Finance Group

    Jason is a Senior Manager in PwC’s Consumer Finance Group. He has over 20 years of professional experience in finance and accounting, operations, regulatory compliance, and technology management.  During the past 12 years, he has been working extensively with mortgage banking firms on issues of operating efficiency and quality, regulatory compliance, operational risk and controls , third party management, and business technology implementation.  He has led multiple engagements assisting internal audit functions on audit planning and execution, and regulatory issue validation.   Jason is a regular contributor to PwC's publications on servicing, change management, third party risk management, marketplace lending and other topics affecting consumer finance clients. He received his masters' degrees in Accounting from the University of Texas at Austin.  He is a Certified Public Accountant in Texas.

    Debbie Dunn , Executive Vice President, Risk & Compliance , SWBC Mortgage Corporation

    Michael M. Forester, CMB , Managing Director , CrossCheck Compliance LLC

    Mike Forester is a managing director at CrossCheck Compliance, a consulting firm providing regulatory compliance, loan review, and internal audit services to financial institutions. He has spent over 35 years in the mortgage and financial services industries, including 16 years with Household International (now HSBC), where his first position was as a supervisor in the Internal Audit department. Mike began his professional career with the accounting firm of Ernst & Young. He is a certified mortgage banker, a certified public accountant, and a certified fraud examiner. Mike is a graduate of the University of Notre Dame and has an MBA degree from the University of Chicago.    

    Michael D. McAuley , Principal , Garrett, McAuley & Co.

     

    Michael D. McAuley is a Principal of Garrett, McAuley & Co., a banking and mortgage banking consulting firm that helps lenders increase revenues, control costs, and better manage risk.  Mike has more than twenty years of commercial banking experience in financing mortgage bankers, homebuilders, and related firms, most recently at JP Morgan Chase.    Mike is an acknowledged expert in the field of mortgage banking and warehouse lending, and he consults with banks, mortgage bankers, credit unions, and regulators.  He focuses on assisting mortgage bankers with improving their strategies, finances, secondary marketing, and operations.   Mike is a graduate of Georgetown University in Washington, D.C.; a past chairman of the RMA Warehouse Lenders Roundtable; member of the Warehouse Lending Subcommittee at the Texas Mortgage Bankers Association, and a Graduate with Distinction, Willis Bryant Award finalist, and Lecturer at the School of Mortgage Banking.

  • Risk Management: Advances in Credit Modeling and Credit Scoring

    Location: Gold Ballroom 4,
    1st Floor


    Speaker(s)

    Kenneth A. Bjurstrom , Principal, Financial Consultant , Milliman

    Lorinda Opsahl-Ong , Vice President Modeling, Econometrics, Data Science & Analytics (MEDA) , Freddie Mac

    Steve Holden , Vice President - Single Family Analytics , Fannie Mae

    Richard L. Cooperstein, Ph.D. , Director of Model Risk Management , Andrew Davidson & Co.

    Thomas Aliff , Group Manager, Analytics Consulting , Equifax

    Concurrent Session

    Read more Read less

    Hear experts describe new approaches to credit modeling, as well as discuss new components of credit scores. Experts will also describe alternative uses of credit scoring models, including monitoring the risk of correspondent lenders and setting loan loss reserves.

    Speaker(s)

    Kenneth A. Bjurstrom , Principal, Financial Consultant , Milliman

    Ken is a principal with the Milwaukee office of Milliman and joined the firm in 1998. He manages a practice dedicated to analyzing the financial risks associated with issuing and servicing mortgages, mortgage guaranty insurance, and credit enhancement structures.

    Ken’s area of expertise is in advising banks, mortgage banks, and mortgage insurance companies, both domestically and internationally, on credit risk management and credit enhancement. He has consulted to the majority of the mortgage insurers that comprise the private mortgage insurance industry on topics including pricing, financial analysis, risk management, structured transactions, and credit enhancement analysis. He has also served as the lead consultant on many of the firm’s assignments assisting banks in loan loss reserving, pricing, and capital modeling. Prior to joining Milliman, Ken held management positions at several mortgage insurance companies and one of the nation’s largest mortgage originators, where he specialized in risk management, loss modeling, product development, mortgage scoring, mortgage reinsurance, and negotiating structured transactions. Another of Ken’s areas of expertise is information technology. He has extensive experience assisting bank clients in implementing strategic technologies such as data warehousing, predictive analytics, decision systems, and asset-liability management.

    BS, Economics, University of Wisconsin–Madison
    MBA, University of Wisconsin–Milwaukee

    Lorinda Opsahl-Ong , Vice President Modeling, Econometrics, Data Science & Analytics (MEDA) , Freddie Mac

    Lorinda Opsahl-Ong joined Freddie Mac as Vice President of Enterprise Risk Analytics & Reporting in March 2014, with responsibility for enterprise wide risk reporting and analytics activities. Since joining Freddie Mac Lorinda has taken responsibility for fraud and counterparty models and infrastructure, fair lending and credit risk transfer analytics, and has launched a new data science initiative. Prior to joining Freddie Mac, Lorinda served as Vice President of Risk Analytics at Capital One where she led economic capital and operational risk modeling.  Previously, she worked in risk strategy at the World Bank Group and as SVP for economic capital & Basel credit analytics for Wachovia / Wells Fargo. In addition, Lorinda had held various marketing and risk leadership positions at GE Capital Corporation where she had both developed and managed development of models and IT systems for use across the GE Capital and GE Corporate businesses.

     

    Lorinda graduated from the University of Illinois in Urbana with a BS degree in Physics and holds a PhD from Cornell University, Ithaca, NY. 

    Steve Holden , Vice President - Single Family Analytics , Fannie Mae

    Steve Holden is Fannie Mae's Vice President of Single-family Analytics.  He leads a group of ~200 analytics professionals that support the $2.7 trillion single-family mortgage portfolio from loan underwriting, pricing & acquisition, securitization, loss mitigation and loan liquidation.  Holden’s team delivers real-time analytic solutions that guide the thousands of daily business decisions needed to manage a mortgage portfolio of this magnitude. The team includes experts in econometric models, data management, data visualization, web-based self-service solutions and analytic infrastructure design.

    Experience: Holden spent the early part of his career working on economic issues at the Economic Strategy Institute and the U.S. Bureau of Labor Statistics.  He has spent the past 17 years at Fannie Mae, primarily in analytic leadership roles.

    Education: Holden has a Ph.D. in economics from The Johns Hopkins University, a master of arts from Queen's University, and a bachelor of arts from the University of Toronto.  

    Richard L. Cooperstein, Ph.D. , Director of Model Risk Management , Andrew Davidson & Co.

    Richard L. Cooperstein leads Model Risk Management at Andrew Davidson & Co., Inc. and has decades of experience creating and using option-based analytical infrastructure to value, manage and invest in various types of credit risk.  Most recently, Cooperstein was Ocwen’s servicing portfolio manager and held several positions on the Street running fixed-income analytics employing his copyrighted Fixed Income Valuation Platform©.  Prior to that he ran his own firm, Cooperstein Analytics, and spent several years at RMIC and Freddie Mac.  Cooperstein served as Senior Economist in the US Office of Management and Budget, where he applied option pricing theory to value the financial guarantees of the Federal Government, and was one of the chief architects of Credit Reform.  Richard is a published author on applied option pricing theory and valuing credit risk and holds a Ph.D. in Economics from the University of Maryland.

    Thomas Aliff , Group Manager, Analytics Consulting , Equifax

    At Equifax, Tom has accountability for the creation of actionable insights delivered to the US consumer and commercial customer base.  The team of data scientists has expertise in value creation from a variety of data assets including: credit, communications, wealth and assets, income and employment, property, macroeconomic, automotive MVR and marketing, demographics and the combination of all of these with customer data.

    Tom joined Equifax in July of 2009.  He brings several years of analytical experience in leading teams on statistical modeling engagements, analysis and consultation across several verticals.  Previously Tom held a statistical modeling consultant role at Experian working across Bankcard and Telecommunications where he actively consulted with customers across the value chain.  Prior to Experian, Tom was a Risk Modeler/Manager at American General Finance (now OneMain Financial).

    Tom holds a Master of Science in Applied Statistics from Purdue University, and a Bachelor of Science degree in Mathematics with a concentration in Statistics, also from Purdue University.

  • Underwriting and Compliance: Condo Underwriting and Risk Management

    Location: Gold Ballroom 3,
    1st Floor


    Speaker(s)

    Sandy Lynch , Vice President, Project Approval Group, Mortgage Banking , Chase

    Jacqueline M. Doty , Vice President, Product Management , CoreLogic

    Jodi Horne , Senior Risk Manager Single Family Underwriting & Pricing , Fannie Mae

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Concurrent Session

    Read more Read less

    Underwriting condominiums is more complex than underwriting single family homes. This session features a panel of experts who will discuss current issues with project approvals and strategies for underwriting non-warrantable condos, as well as emerging risks in condo lending.

    Speaker(s)

    Sandy Lynch , Vice President, Project Approval Group, Mortgage Banking , Chase

    Experience

    Sandy has 35 years of Mortgage Operations, Underwriting, Risk Management and Regulatory Compliance experience.  

    Currently employed by Chase, Sandy has managed the Project Approval group since 2010.  This group is responsible for ensuring that condominium and cooperative projects are marketable, financially viable and eligible for residential financing. 

    Education

    Sandy has a MBA from the University of South Florida and a B.S. from the University of Alabama

    Jacqueline M. Doty , Vice President, Product Management , CoreLogic

    Jacqueline Doty, Vice President, Collateral Analytics, CoreLogic

    Jacqueline is responsible for strategic planning, research and development of innovative products and solutions to collateral risk management problems and she oversees the Condominium Underwriting solutions offered by CoreLogic. Jacqueline formerly served as director of collateral risk management for Freddie Mac, overseeing risk related to residential real property valuation, directing policy development, implementing risk management plans and working frequently with customers. Jacqueline earned a bachelor’s degree in economics from the University of Maryland, College Park, and is a graduate of the Mortgage Bankers Association School of Mortgage Banking.

    Jodi Horne , Senior Risk Manager Single Family Underwriting & Pricing , Fannie Mae

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Dr. Lynn M. Fisher
    Vice President of Research and Economics
    Mortgage Bankers Association

    Dr. Lynn Fisher serves as Vice President of Research and Economics of the Mortgage Bankers Association (MBA).  In this role, she is responsible for managing MBA's economic and mortgage originations forecasts and developing analysis on issues of importance to the mortgage industry.

    Dr. Fisher also serves as the Executive Director of MBA's Research Institute for Housing America (RIHA), the Association's 503(c)(3) dedicated  to encouraging and aiding - through grants and sponsored research to distinguished scholars, educational institutions, research facilities, and government organizations - the pursuit of knowledge of mortgage markets and real estate finance. 

    Prior to MBA, Dr. Fisher served as Associate Professor of Real Estate and the David D. and Carol Ann Flanagan Scholar at the Kenan-Flagler School of Business at the University of North Carolina, and on the faculty at Massachusetts Institute of Technology's Department of Urban Studies and Planning and the Center for Real Estate.  At MIT, she was director of the MIT/CRE Housing Affordability Initiative.  She received her Ph.D. in business administration from Pennsylvania State University, where she concentrated in real estate finance and microeconomics.  She has an MS in business administration and a BA in international politics, also from Penn State.

    Dr. Fisher's academic research has focused primarily on home ownership, housing affordability, and mortgage financing.  Her academic work has been featured in American Economic Journal: Economic Policy, The Journal of Urban Economics, Real Estate Economics, and The Journal of Real Estate Finance and Economics.

  • Refreshment Break in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Refreshment Break

  • Special Session: FHA and VA Update

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Justin D. Burch , Director, Quality Assurance Division , U.S. Department of Housing and Urban Development

    Jeffrey Bolla , Program Analyst for Loan Policy , U. S. Department of Veterans Affairs

    Alberto Planas , Assistant Director of Oversight , U.S. Department of Veterans Affairs

    Roundtable Discussions

    Read more Read less

    Join representatives from the FHA and VA for an update on the challenges involved in government lending programs and how the agencies are addressing a changing mix of participating lenders. This is your opportunity to have direct interaction with representatives, ask questions and get answers to any challenges you are facing in your underwriting operations.

    Speaker(s)

    Lynn M. Fisher, Ph.D. , Vice President, Research and Economics , Mortgage Bankers Association

    Dr. Lynn M. Fisher
    Vice President of Research and Economics
    Mortgage Bankers Association

    Dr. Lynn Fisher serves as Vice President of Research and Economics of the Mortgage Bankers Association (MBA).  In this role, she is responsible for managing MBA's economic and mortgage originations forecasts and developing analysis on issues of importance to the mortgage industry.

    Dr. Fisher also serves as the Executive Director of MBA's Research Institute for Housing America (RIHA), the Association's 503(c)(3) dedicated  to encouraging and aiding - through grants and sponsored research to distinguished scholars, educational institutions, research facilities, and government organizations - the pursuit of knowledge of mortgage markets and real estate finance. 

    Prior to MBA, Dr. Fisher served as Associate Professor of Real Estate and the David D. and Carol Ann Flanagan Scholar at the Kenan-Flagler School of Business at the University of North Carolina, and on the faculty at Massachusetts Institute of Technology's Department of Urban Studies and Planning and the Center for Real Estate.  At MIT, she was director of the MIT/CRE Housing Affordability Initiative.  She received her Ph.D. in business administration from Pennsylvania State University, where she concentrated in real estate finance and microeconomics.  She has an MS in business administration and a BA in international politics, also from Penn State.

    Dr. Fisher's academic research has focused primarily on home ownership, housing affordability, and mortgage financing.  Her academic work has been featured in American Economic Journal: Economic Policy, The Journal of Urban Economics, Real Estate Economics, and The Journal of Real Estate Finance and Economics.

    Justin D. Burch , Director, Quality Assurance Division , U.S. Department of Housing and Urban Development

    Justin is the director of FHA’s Quality Assurance Division, responsible for lender risk management and FHA’s quality assurance program. Prior to this role, Justin was a consultant with Jones Lang LaSalle, providing advisory and consulting services to public and private sector clients seeking to maximize the value of their real estate portfolios.  Justin also spent six years as a senior risk analyst in Ginnie Mae’s Office of Issuer and Portfolio Management.

    Jeffrey Bolla , Program Analyst for Loan Policy , U. S. Department of Veterans Affairs

    Jeffrey Bolla was hired as a Program Analyst, Loan Guaranty Service in July 2012.  In this position, Mr. Bolla is responsible for creating and defining loan policy for a nationwide program.  His main focus has been translating CFPB’s policies for use within the VA Home loan program.  Additionally, Mr. Bolla performs MISMO Data updates to VA systems.  He is responsible for ensuring all of the Loan Guaranty Service systems are properly updated to improve the end-user experience for internal and external stakeholders. Prior to coming to VA, Mr. Bolla worked in the mortgage industry for 20 years.  In those years, he worked in various positions, such as a loan processor, loan officer, branch manager, and owning a mortgage company.  He attended Adrain College prior to the Gulf War, when he was called back to active duty.  Mr. Bolla spent 12 years on active duty and as a reservist in the United States Marine Corp, and left at the rank of Staff Sargent.  He currently lives Fairfax, Virgina.

    Alberto Planas , Assistant Director of Oversight , U.S. Department of Veterans Affairs

    Alberto Planas was appointed the Assistant Director of Oversight for the Department of Veterans Affair’s Loan Guaranty Service in September 2012.  In his capacity, he is responsible for oversight of the VA Home Loan program.  This responsibility includes overseeing the work of VA’s eight Regional Loan Centers, Lenders and Servicers that participate in the VA Home Loan program, Loan Guaranty’s Risk Management program, as well as VA’s contract for its Real Estate Owned (REO) and Portfolio Servicing Contract (RPSC).  Alberto started with VA as a Presidential Management Fellow in 2005.  Since that time, he served in progressively responsible positions on the Loan Guaranty’s Director’s Staff and Oversight group.  Alberto received an undergraduate degree in Communications from Southeastern Louisiana University and a Master’s degree in Business Administration from the University of New Orleans.  An Iraq War Veteran, he joined the Air National Guard in 1992 and retired as a First Sergeant in 2013.  Alberto currently lives in the Nashville, TN area with his wife, Katherine, his son, Alexander, & his newborn daughter, Liliana.

  • Networking Reception in the Exhibit Area "California Dreaming"

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Reception

Friday, September 30, 2016

  • CRO Roundtable Breakfast Meeting (By Invitation Only)

    Location: Platinum Ballroom F,
    2nd Floor

    Committee Meeting

  • Exhibit Area Open

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Exhibit Hours

  • Registration

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Registration

  • Continental Breakfast

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Breakfast

  • General Session: Emerging Risks in Mortgage Lending

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Douglas Harris , Chief Risk Officer , First Guaranty Mortgage Corporation

    John S. Forlines , Senior Vice President & Deputy Chief Risk Officer , Fannie Mae

    Clifford V. Rossi, Ph.D. , Professor, Robert H. Smith School of Business , University of Maryland

    John Watkins , Senior Vice President-CRO, Enterprise Consumer Credit Risk , Freddie Mac

    General Session

    Read more Read less

    Join prominent chief risk officers from the lending industry as they discuss the emerging challenges facing lender risk. Discussion will include their views on credit risk, market risk and operations risk in today’s environment, along with their thoughts on balancing regulatory compliance with financial risk management. Get guidance on how to handle these issues and more.

    Speaker(s)

    Douglas Harris , Chief Risk Officer , First Guaranty Mortgage Corporation

    Doug Harris is the Chief Risk Management Officer for First Guaranty Mortgage Corporation ® (FGMC). FGMC is a full service mortgage banking organization with Wholesale, Correspondent and Retail origination channels. Together with First Guaranty’s Capital Markets and Warehouse Lending Divisions, FGMC provides a full spectrum of lending products and services nationwide and retains the servicing on nearly 100% of its production. Doug is a seasoned financial services executive with over 25 years of broad based industry experience including operations excellence, capital markets, risk management and executive leadership. Prior to joining FGMC Doug was the Chief Operating Officer at a large national retail lending organization. Prior to that, Doug was the Senior Managing Partner and Chief Credit Officer at a boutique investment management firm focused on residential mortgage asset management. For the bulk of Doug’s career, nearly a decade, he held senior management positions with US Bank, the nation’s sixth largest bank. During his tenure at U.S. Bank, he had operations management responsibilities for its Retail, Wholesale and Correspondent channels and full leadership and P&L for two of the bank’s divisions – Correspondent Lending and Capital Markets. Doug is a certified Six Sigma Lean Professional, a member of the Professional Risk Managers International Association and a member of the MBA.

    John S. Forlines , Senior Vice President & Deputy Chief Risk Officer , Fannie Mae

    Responsibilities: John Forlines is Fannie Mae’s Senior Vice President and Deputy Chief Risk Officer. Reporting to the Chief Risk Officer, Forlines is responsible for aggregate credit risk management, including setting corporate level credit policies, limits, and delegations. His leadership of credit risk management for the enterprise includes Single-Family, Multifamily, Capital Markets, and Counterparty.

    Experience: Before assuming his current position in December 2015, Forlines was Fannie Mae’s Senior Vice President and Chief Audit Executive, with responsibility for all internal audit activities throughout the company, including internal controls and operational processes. Prior to that, he was Senior Vice President and Chief Credit Officer for Single-Family, with responsibility for credit policy, underwriting and eligibility standards, quality control, lender approval, and lender selling guide compliance. Earlier, Forlines served in several leadership positions in Single-Family. He started his Fannie Mae career in Internal Audit in 1987.

    Other Affiliations: Forlines is a certified public accountant and a member of the American Institute of Certified Public Accountants.

    Education: Forlines has a bachelor of science in business administration with a concentration in accounting from the University of North Carolina at Chapel Hill and a master of business administration in human resources management from the University of Dallas.

    Clifford V. Rossi, Ph.D. , Professor, Robert H. Smith School of Business , University of Maryland

    Dr. Clifford Rossi is an Executive-in-Residence and Professor of the Practice at the Robert H. Smith School of Business, University of Maryland. Prior to entering academia, Rossi had nearly 25 years’ experience in banking and government, having held senior executive roles in risk management at several of the largest financial services companies.  His most recent position was Managing Director and Chief Risk Officer for Citigroup’s Consumer Lending Group where he was responsible for overseeing the risk of a $300+B global portfolio of mortgage, home equity, student loans and auto loans with 700 employees under his direction. While there he was intimately involved in Citi’s TARP and stress test activities. He also served as Chief Credit Officer at Washington Mutual (WaMu) and as Managing Director and Chief Risk Officer at Countrywide Bank.

    Previous to these assignments, Rossi held senior risk management positions at Freddie Mac and Fannie Mae. He started his career during the thrift crisis at the U.S. Treasury’s Office of Domestic Finance and later at the Office of Thrift Supervision working on key policy issues affecting depositories. Rossi was also an adjunct professor in the Finance Department at the Robert H. Smith School of Business for eight years and has numerous academic and nonacademic articles on banking industry topics. Rossi is frequently quoted on financial policy issues in major newspapers and has appeared on such programs as C-SPAN’s Washington Journal and CNN’s Situation Room. He is currently writing a book, Fundamentals of Risk Management for John Wiley & Sons, Inc. His policy and research interests include GSE reform, housing finance reform , bank capital issues and implications of Dodd-Frank on banking.

    Rossi writes a weekly column called "Risk Doctor" for American Banker.

    John Watkins , Senior Vice President-CRO, Enterprise Consumer Credit Risk , Freddie Mac

    John Watkins is Senior Vice President - Enterprise Consumer Credit Risk at Freddie Mac.  Reporting to the EVP and Enterprise Chief Risk Officer, Mr. Watkins is responsible for corporate level consumer credit policies, limits, delegations and loan loss reserves.  He provides risk oversight to the company’s single-family business relating to credit risk policy, customer credit management, portfolio risk; and, provides quantitative analytics in support of models and capital. He is responsible for monitoring, approving and reporting on significant business risk decisions, the overall single-family business risk appetite and impacts to the company’s risk profile.  Mr. Watkins joined Freddie Mac in 2012 as the Vice President – Single Family Chief Credit Officer responsible for single family mortgage credit policies related to loan origination, collateral, insurance and servicing.

    Prior to joining Freddie Mac, Mr. Watkins served as Senior Vice President of Risk Policy and Portfolio Manager, Consumer Businesses at JPMorgan Chase & Co (JPMC).  He joined JPMC in 2005 as Chief Credit Risk Officer, Consumer Businesses.  His roles at JPMC included the management of credit policies, procedures, modeling, portfolio management and analytics, and fair lending compliance for JPMC’s consumer businesses. Previously, John held a variety of senior risk management and capital markets positions across multiple asset classes with Citigroup, its predecessor Citicorp and at Capital Markets Assurance Corporation (CapMAC).  Mr. Watkins graduated from Skidmore College with a B.S. in Business Administration and also holds an MBA from the University of Connecticut.   Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. For more information please visit www.FreddieMac.com and Twitter @FreddieMac.)

     

     

  • Refreshment Break in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Refreshment Break

  • Fraud Prevention: Emerging Issues - Reverse Occupancy

    Location: Platinum Ballroom B-C,
    2nd Floor


    Speaker(s)

    Robert N. Hagberg , Director – Enterprise Fraud Risk , Freddie Mac

    Kevin Ludden , Fraud Industry Relations Manager , Fannie Mae

    Bridget Berg , Senior Director, Fraud Solutions Strategy , CoreLogic

    Concurrent Session

    Read more Read less

    Learn about recently emerging activities that look suspicious to mortgage lenders - but may or may not be. One example is “Reverse Occupancy” - when a borrower claims to purchase a home as an investment property, lists the rent as income in order to qualify for the mortgage, but occupies the home as a primary residence. While there’s no basis to deny these loans, it’s still viewed as a form of money laundering, so lenders must report it as a suspicious activity, leaving them liable and at risk for repurchase. Panelists explore this and other difficult situations for lenders, what red flags lenders need to look for and best practices and tools to detect and prevent this type of fraud.

    Speaker(s)

    Robert N. Hagberg , Director – Enterprise Fraud Risk , Freddie Mac

    Robb Hagberg is Director of Enterprise Fraud Risk at Freddie Mac where he is Freddie Mac’s primary spokesperson on fraud and suspicious activity.  Robb is also the Financial Fraud Investigation Unit’s liaison both within and outside of Freddie Mac relative to development of policy, guidance and strategy as they are related to fraud and anti-money laundering matters.  Since 2006, Robb has directed detection, investigation, and resolution of complex mortgage fraud and other fraud schemes that cover all 50 states as well as supporting Freddie Mac’s anti-money laundering efforts.   He and the Financial Fraud Investigation team actively assist numerous government agencies and law enforcement with mortgage fraud investigations including FHFA-OIG, FBI, US Attorney’s Offices, U.S. Postal Inspector, IRS, state regulators and licensing boards. Prior to joining Freddie Mac, he held leadership roles in the fraud investigations and quality assurance spaces for Option One Mortgage in Jacksonville, FL, ABN AMRO/LaSalle in Ann Arbor, MI and Mortgage Guaranty Insurance Corporation (MGIC) in Milwaukee, WI.  Robb has a BS from the Indiana University School of Business.  The focus of his degree was on Marketing, Advertising and Business Management. 

     (Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. For more information please visit www.FreddieMac.com and Twitter @FreddieMac.)

     

    .

    Kevin Ludden , Fraud Industry Relations Manager , Fannie Mae

    Kevin Ludden is Mortgage Fraud Industry Relations Manager with Fannie Mae’s Mortgage Fraud Program.  The Mortgage Fraud Program identifies, investigates, remediates, and mitigates fraud.  Kevin’s role includes oversight of all internal and external fraud training, while acting as Fannie Mae’s fraud liaison and public spokesperson on fraud related matters.   Kevin has 25 years of extensive fraud investigation and training experience spending 16 years in Freddie Mac’s Fraud Investigation Unit, including 2 years as Fraud Manager with the MHA (Making Home Affordable) program.  From here, he moved on to Interthinx, Flagstar Bank, and most recently, VP of Institutional Investigations at CitiMortgage. He has assisted in a number of criminal and civil fraud cases throughout the country, resulting in numerous prosecutions, and millions in recoveries.  Kevin has worked closely with all levels of law enforcement, and has contributed expert testimony in both civil and criminal trials.

    Kevin attended the State University of N.Y. at Fredonia, and works out of Fannie Mae’s corporate headquarters in Washington, DC.

    Bridget Berg , Senior Director, Fraud Solutions Strategy , CoreLogic

    Bridget Berg is Senior Director, Fraud Solutions Strategy, for CoreLogic, where she leads the delivery of fraud risk management solutions to the mortgage industry. With over 30 years of major financial institution experience, she has focused on all aspects of mortgage fraud, managing investigations and developing fraud risk programs and analytics.

  • Loan Quality Assurance: Property Valuation, Mortgage Analytics and QA

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Katherine Kelton , Risk Manager , Wells Fargo Bank, N.A.

    Frank O'Neill, Jr., SRA , Chief Appraiser , Stewart Lender Services

    Susan Allen , Senior Vice President, Valuation Solutions Group , CoreLogic

    Shawn Telford , Vice President, Product Management , FNC, Inc.

    Darius Bozorgi , President & Chief Executive Officer , Veros Real Estate Solutions

    Concurrent Session

    Read more Read less

    Panelists discuss the appropriate use of different collateral valuation techniques as well as regulatory challenges in the quality assurance space. Discussion will focus on specific steps lenders can take in order to economically, efficiently and effectively assure the highest quality appraisals, and how to identify areas of potential risk.

    Speaker(s)

    Katherine Kelton , Risk Manager , Wells Fargo Bank, N.A.

    Frank O'Neill, Jr., SRA , Chief Appraiser , Stewart Lender Services

    Susan Allen , Senior Vice President, Valuation Solutions Group , CoreLogic

    Susan Allen has more than twenty years of experience as a risk and operations executive and currently serves as senior vice president of Valuation Solutions for CoreLogic.
    Susan previously served as vice president of Global Fraud and Valuations for CoreLogic where she was responsible for managing property valuation and fraud solutions in the U.S. and abroad, developing industry leading risk management products and consulting with clients to improve lending and servicing decisions. Prior to joining CoreLogic, Susan was chief collateral officer for JP Morgan Chase where she was responsible for generating, purchasing and evaluating property valuations and establishing, monitoring and defending risk policies. She served on committees overseeing operations risk, fraud risk and compliance risk, and assisted with the integration of Washington Mutual’s collateral risk operations and policies into JP Morgan Chase.


    Susan previously held a similar collateral risk position with General Motors Acceptance Corporation, where she tested and deployed AVM and mortgage fraud solutions and managed valuations departments. Prior to that, she served as senior risk manager for U.S. Bank, managing credit card fraud, anti-money laundering solutions, deposit account fraud and internet fraud. While at U.S. Bank, she successfully leveraged models, technology and operations to significantly reduce fraud losses and increase approvals. Susan also previously served as a senior consultant for several international financial services firms, providing risk management technology and analytics services to Macquarie Bank, Ford Motor Credit and Conseco Capital Management. Susan is a regular speaker at banking conferences and frequently publishes articles regarding the latest developments in risk management analytics.
    Susan holds a Bachelor of Arts degree in finance from Michigan State University and an MBA in international economics from Indiana University.

    Shawn Telford , Vice President, Product Management , FNC, Inc.

    Shawn Telford joined FNC in 2007 after spending more than a decade in the appraisal and technology industry. Before beginning his career at FNC, Telford worked as a Senior Executive for American Reporting Company. Prior to that, he was a Vice President at Washington Mutual Bank in the appraisal group. As a Managing Director, Telford leads the product management and consulting team at FNC. This team has an established track record of success in guiding business operations, technology projects and systems, and business revenue growth. Telford earned his Bachelor’s degree in Business Management from Utah Valley University, an M.B.A. from the University of Mississippi, and a Master’s degree in Computer Information Systems from the University of Phoenix. Telford is also currently licensed as a Certified Real Estate Appraiser.

    Darius Bozorgi , President & Chief Executive Officer , Veros Real Estate Solutions

    Darius Bozorgi is co-founder, president and CEO of Veros, and an industry leader in residential real estate valuation technology, predictive analytics and decision-support technology. He is an acknowledged thought-leader in property valuation, automated decisioning and predictive modeling applications. Mr. Bozorgi has led Veros to be selected as the official technology provider for Fannie Mae and Freddie Mac’s Uniform Collateral Data Portal® (UCDP®), as well as the delivery portal for FHA known as the Electronic Appraisal Delivery (EAD) portal.   Mr. Bozorgi has forged many strategic alliances and partnerships with numerous Fortune 500 companies and leading firms in the financial services and technology sectors, and has led Veros to repeated recognition as one of the top 25 mortgage technology companies in America. Mr. Bozorgi is frequently asked to speak to issues on housing, housing finance, practical applications of technologies and transparency of data in the financial services industry at events held by the MBA, Opal Housing Finance Summit, Predictive Methods Conference, Risk Management Association of America, Five Star Institute, Bipartisan Policy Center and others. He is also called to speak on these issues for media outlets such as Bloomberg, Reuters, CNBC, USA Today and the Wall Street Journal. 

  • Risk Management: Regulatory Stress Testing

    Location: Gold Ballroom 4,
    1st Floor


    Speaker(s)

    Richard L. Cooperstein, Ph.D. , Director of Model Risk Management , Andrew Davidson & Co.

    Tyler T. Yang, Ph.D. , Chairman and Chief Executive Officer , Integrated Financial Engineering, Inc.

    Ryan Charest , Senior Principal , Promontory Financial Group, LLC

    Juan Calcagno , Managing Director, Credit Stress Test Modeling , MUFG Americas

    Concurrent Session

    Read more Read less

    The Dodd-Frank Wall Street Reform and Consumer Protection Act requires bank holding companies (BHCs) and state member banks with total consolidated assets of more than $10 billion and less than $50 billion to conduct company-run stress tests at least once a year. This session brings together experts to discuss how mid-size BHCs and banks can comply with this requirement and provide guidance on addressing the three supervisory scenarios (baseline, adverse and severely adverse) that a BHC or state member bank must use in conducting its annual company-run stress test.

    Speaker(s)

    Richard L. Cooperstein, Ph.D. , Director of Model Risk Management , Andrew Davidson & Co.

    Richard L. Cooperstein leads Model Risk Management at Andrew Davidson & Co., Inc. and has decades of experience creating and using option-based analytical infrastructure to value, manage and invest in various types of credit risk.  Most recently, Cooperstein was Ocwen’s servicing portfolio manager and held several positions on the Street running fixed-income analytics employing his copyrighted Fixed Income Valuation Platform©.  Prior to that he ran his own firm, Cooperstein Analytics, and spent several years at RMIC and Freddie Mac.  Cooperstein served as Senior Economist in the US Office of Management and Budget, where he applied option pricing theory to value the financial guarantees of the Federal Government, and was one of the chief architects of Credit Reform.  Richard is a published author on applied option pricing theory and valuing credit risk and holds a Ph.D. in Economics from the University of Maryland.

    Tyler T. Yang, Ph.D. , Chairman and Chief Executive Officer , Integrated Financial Engineering, Inc.

    Dr. Tyler Yang is the Chairman and CEO of IFE Group, a financial consulting company focused on financial risk management. He has over twenty five years of academic and industry experience in mortgage analytics and portfolio engineering.  His specialties include managing risk-based capital, pricing mortgage and asset backed securities, designing and executing hedging instruments and strategies, and developing enterprise-wide risk policies.  Dr. Yang has served as the Independent Actuary of the FHA mutual mortgage insurance fund for more than 10 years and subject matter experts for government banking regulators globally.   He published numerous finance related articles in top finance and real estate journals and has been ranked among the top real estate researchers by the Journal of Real Estate Literature for the past two decades. 

    Dr. Yang was previously a Sr. Director at Freddie Mac, a Managing Director at PricewaterhouseCoopers, a Sr. Economist at Fannie Mae, and has been faculty member of Johns Hopkins University, Georgetown University, George Washington University and California State University at Long Beach.  He received his Ph.D. in Finance from the University of Illinois at Urbana-Champaign.

    Ryan Charest , Senior Principal , Promontory Financial Group, LLC

    Ryan Charest, Senior Principal. Ryan works with financial institutions to develop robust statistical and econometric models for stress-testing, manage liquidity risk, manage regulatory and reputational risk, and calculate economic capital. He has extensive experience modeling credit risk, operational risk capital, and anti-money laundering risk. Ryan’s quantitative expertise includes time series econometrics, extreme value theory, stochastic processes, discrete choice algorithms, monte-carlo simulation, and bootstrapping. Ryan serves as the quant team’s lead modeler for bank stress-testing with specific expertise in the DFAST $10-50 Bn range having led double-digit modeling engagements in the asset range.

    Before joining Promontory, Ryan worked as a risk-modeling manager at JPMorgan Chase, where he led the team developing customer risk-rating models for consumer and business banking. In his role, Ryan championed the development sophisticated logistic and neural network algorithms to increase good-bad separating power. He earlier served as a senior manager of operational risk quantification at American Express, developing Basel II capital models under the Advanced Measurement Approach as well as Comprehensive Capital Analysis and Review stress-testing models. Prior to American Express, he worked as a statistics research manager developing pricing and revenue optimization models for The Walt Disney Co. and Disney-owned television groups ESPN and ABC. Ryan began his career as an instructor at James Madison University, where he taught statistics and statistical programming and was a key member of the department’s statistical consulting group.

    Ryan earned a MS in Statistics from North Carolina State University, a BS in Statistics from James Madison University, and has completed PhD coursework in Statistics from The University of Virginia.

    Juan Calcagno , Managing Director, Credit Stress Test Modeling , MUFG Americas

    Dr. Calcagno is a Managing Director in MUFG Union Bank’s Credit Loss Stress Testing team with over 8 years of Financial Services experience. Juan is an expert applied econometrician and leads teams responsible for quantitative modeling concepts, statistical analyses, and innovative ideas underlying the stress test strategic roadmap and initiatives to address the heightened quantitative and qualitative expectations around the Banks’ CCAR/DFAST program.  His work has been around regulatory and economic capital planning on model design, analytics, documentation, and validation. Prior to joining MUFG Union Bank, Juan worked for KPMG and Moody’s Analytics, Economy.com division, on several CCAR/Basel engagements as well as on private ABS/RBMS valuation projects. He holds a PhD from Columbia University

  • Underwriting and Compliance: Developing a Strategy for Underwriting Affordable Loans

    Location: Gold Ballroom 3,
    1st Floor


    Speaker(s)

    Dottie Sheppick , Founding Partner , Specialty Mortgage Product Solutions, LLC (SMPS)

    Kurt Lofrano , Vice President, Strategic Quality Management , Wells Fargo Home Mortgage

    Alfreda Williams , Senior Mortgage Advisor , HomeFreeUSA

    Concurrent Session

    Read more Read less

    In this session, experts discuss products, processes and organizational innovations designed to reach new markets and address affordability issues. Strategies for CRA lending will be discussed.

    Speaker(s)

    Dottie Sheppick , Founding Partner , Specialty Mortgage Product Solutions, LLC (SMPS)

    Dottie Sheppick is a founding partner of Specialty Mortgage Product Solutions, LLC (SMPS.)  SMPS serves lenders and others focused on affordable, builder, first time homebuyer, CRA and other niche products.  Dottie has over 25 years of experience working with state and local housing finance agencies to develop profitable and responsible home ownership programs, with her last corporate position as Bank of America’s Senior Vice President, Affordable Housing Executive.  Prior to that, she was Director of Housing Impact in Fannie Mae’s Western Regional Office.  Over the years, Dottie has successfully launched Rural Housing, 203(k), community seconds, grants and other affordable programs.  She also built the bond master servicing business from start up to an average of over $3 billion a year.  She is known for her entrepreneurial and responsible approach to product development.

    Kurt Lofrano , Vice President, Strategic Quality Management , Wells Fargo Home Mortgage

    Alfreda Williams , Senior Mortgage Advisor , HomeFreeUSA

  • Refreshment Break in the Exhibit Area

    Location: Platinum Ballroom Foyer,
    2nd Floor

    Refreshment Break

  • Fraud Prevention: Designing Internal Controls for Fraud Prevention - A Step-by-Step Guide

    Location: Platinum Ballroom B-C,
    2nd Floor


    Speaker(s)

    Wade Mjelde , Vice President | Loan Servicing QC Division , TENA Companies, Inc.

    Jonathan Sparks , Assistant General Counsel, Legal & Compliance , Digital Risk, LLC

    Don Effertz , Vice President, Fraud Risk Management , DataVerify

    Concurrent Session

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    Properly designed internal controls mitigate fraud risk and demonstrate to counter-parties that management is proactive in mitigating a company’s fraud risk. This panel provides guidance on developing and implementing a risk-assessment tool that is tailored to meet your organization's needs.

    Speaker(s)

    Wade Mjelde , Vice President | Loan Servicing QC Division , TENA Companies, Inc.

    Wade Mjelde is Vice President of Loan Servicing Quality Control for TENA Companies, Inc. Wade led the design and development team that was responsible for establishing the audit protocols and testing scripts for TENA’s initial Loan Servicing QC audit process. He now has management oversight responsibility for all aspects of the firm’s Loan Servicing QC audit functions. Wade also consults with loan servicers and sub-servicers regarding methodologies that will assist them in establishing and utilizing QC protocols to monitor and enhance their existing loan servicing processes. Previous to his current position, Wade served as both a post-closing and a loan servicing Mortgage Quality Control Auditor, as a mortgage loan forensic fraud investigator, and as manager of TENA’s Fraud and Special Services Division. He also has extensive experience as a lecturer and trainer, frequently addressing QC topics that relate to mortgage loan pre-funding, post-closing, servicing, and forensic investigation functions.

    Jonathan Sparks , Assistant General Counsel, Legal & Compliance , Digital Risk, LLC

    Jonathan Sparks joined the Digital Risk Legal Department in 2010, with an initial specialization in residential mortgage backed securities (“RMBS”).  As part of the RMBS legal team, Jonathan became the lead attorney for FIST, Digital Risk’s proprietary RMBS database.  As the liaison between the IT and legal teams, Jonathan was responsible for confirming the accuracy of the data and that the FIST system was working in an efficient manner.   Subsequent to his work on the RMBS legal team, Jonathan founded the mortgage licensing department at Digital Risk Mortgage Services, LLC, a wholly owned subsidiary of Digital Risk, LLC, and led the efforts to obtain business licenses and mortgage licenses in almost all U.S. jurisdictions.  Jonathan was integrally involved when Digital Risk was acquired by Mphasis, an HP company, in 2012.  Jonathan is now the lead licensing and compliance attorney for DRMS, LLC, making sure the company is in compliance with regulatory requirements, including the S.A.F.E. Act.  Jonathan and the Legal Licensing Team obtain and maintain hundreds of company and individual employee licenses required by state and federal law, and oversee the related documentation regarding changes to the companies offices, officers, and renewals. 

    Jonathan received his Bachelor of Science from the University of Florida, and his Juris Doctorate from Barry University.

    Don Effertz , Vice President, Fraud Risk Management , DataVerify

    Don Effertz is Vice President of Fraud Risk Management at DataVerify where he manages a team of seasoned mortgage and fraud professionals who are responsible for assisting with client product understanding, training, customization and product enhancement.  This team also advises clients on product integration, workflow analysis and adjustments to their DRIVE platform to maximize ROI.  Effertz joined DataVerify in December 2008 following a 25 year career in mortgage banking with a primary focus on Operational Risk Management, Quality Assurance and Fraud Prevention.  Prior to joining DataVerify Effertz was a Vice President with Interthinx where he managed several areas including File Review, Customer Service and Industry Relations.  He has published several articles in national periodicals concerning mortgage fraud awareness and prevention and has conducted fraud awareness training courses across the country.  Prior to Interthinx he was with JPMorganChase as SVP over Operational Risk Management where his duties included fraud prevention and investigation, operational risk management, operational quality audits (production and servicing QC), early payment default audits and branch operational audits.  While with JPMorganChase he was a member and former chair of the Operational Risk Management Committee, a member of Freddie Mac’s Fraud Roundtable and MBA’s Fraud and Ethics Subcommittee.  Effertz hold a Bachelor of Science degree from St. John’s University in Collegeville, MN.

  • Loan Quality Assurance: Managing Vendors

    Location: Platinum Ballroom D-E,
    2nd Floor


    Speaker(s)

    Regina M. Lowrie, CMB , President & Chief Executive Officer , RML Advisors

    Douglas Harris , Chief Risk Officer , First Guaranty Mortgage Corporation

    Julie P. Richtel , Senior Vice President, Senior Risk Officer , Everbank

    Michael Stallings , Executive Director , Comergence Compliance Monitoring

    Concurrent Session

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    This session reviews current trends in regulatory enforcement and examinations regarding vendor management programs, and covers techniques for aligning your firm's vendor management resources appropriately.

    Speaker(s)

    Regina M. Lowrie, CMB , President & Chief Executive Officer , RML Advisors

    Douglas Harris , Chief Risk Officer , First Guaranty Mortgage Corporation

    Doug Harris is the Chief Risk Management Officer for First Guaranty Mortgage Corporation ® (FGMC). FGMC is a full service mortgage banking organization with Wholesale, Correspondent and Retail origination channels. Together with First Guaranty’s Capital Markets and Warehouse Lending Divisions, FGMC provides a full spectrum of lending products and services nationwide and retains the servicing on nearly 100% of its production. Doug is a seasoned financial services executive with over 25 years of broad based industry experience including operations excellence, capital markets, risk management and executive leadership. Prior to joining FGMC Doug was the Chief Operating Officer at a large national retail lending organization. Prior to that, Doug was the Senior Managing Partner and Chief Credit Officer at a boutique investment management firm focused on residential mortgage asset management. For the bulk of Doug’s career, nearly a decade, he held senior management positions with US Bank, the nation’s sixth largest bank. During his tenure at U.S. Bank, he had operations management responsibilities for its Retail, Wholesale and Correspondent channels and full leadership and P&L for two of the bank’s divisions – Correspondent Lending and Capital Markets. Doug is a certified Six Sigma Lean Professional, a member of the Professional Risk Managers International Association and a member of the MBA.

    Julie P. Richtel , Senior Vice President, Senior Risk Officer , Everbank

    Julie serves as the Senior Risk Officer overseeing Consumer-Facing Business Lines.  She has more than 34 years of experience in banking, 21 of which has been focused in Risk Management and Compliance.  Julie joined EverBank in May 2012 as the Managing Director of Enterprise Quality Control.  In this role, she built an enterprise monitoring and testing program that covered home lending and servicing activities, commercial financing and leasing, retail banking, wealth management, and world markets.  Prior to joining EverBank, Julie was a Senior Vice President at Aurora Bank, FSB responsible for four risk areas: Quality Control (consisting of monitoring and testing of residential, commercial and retail banking business lines); Contract Administration (focusing on  repurchase liabilities and reserves); Executive Communication (responsible for handling of escalated complaints); and Quality Control processes in Mumbai, India.  Prior to Aurora Bank, FSB she was a Senior Vice President/ Director of Compliance at Pulte Mortgage, covering compliance and governance activities in the U.S. and South America."

    Michael Stallings , Executive Director , Comergence Compliance Monitoring

     

    Michael Stallings is executive vice president and co-founder of Comergence, a leading provider of third party oversight tools and innovative CRM capabilities for today’s mortgage industry.  Having served in the Aviation community of the U.S. Navy Michael transitioned into civilian life as a disciplined, results oriented manager. Michael believes his success as an entrepreneur comes from having applied his talents and life experiences in executive roles with LRN, Broadcom, Oakley and, for over a decade, at Comergence. Michael has a passion for helping others professionally and personally. He has served on the board of several non-profits and continues to give generously to those in need.

  • Risk Management: Cybersecurity

    Location: Gold Ballroom 4,
    1st Floor


    Speaker(s)

    Rick Hill , Vice President of Industry Technology , Mortgage Bankers Association

    Shawn H. Malone, CISSP, CIPP/US, CTPRP , Vice President, Business Compliance , Radian Group Inc.

    Todd McClelland , Partner , Jones Day

    Marc Loewenthal , Director , Promontory Financial Group LLC

    Concurrent Session

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    Lenders continue to face threats from cybercriminals attempting to gain access to company data. Attend this session to hear about the current threat environment, as well as information sharing and standardization around information security that are taking place in order to protect borrower privacy and company data.

    Speaker(s)

    Rick Hill , Vice President of Industry Technology , Mortgage Bankers Association

    Rick Hill serves as Vice President of Industry Technology at the Mortgage Bankers Association (MBA).  In this role, he is responsible for providing leadership to MBA and its membership relating to operational and technology topics faced by the industry, including through the Mortgage Industry Standards Maintenance Organization (MISMO), which he oversees.  He is also responsible for developing the content for MBA's Technology Conference and leading all of MBA's technology forums and working groups - both residential and commercial/multifamily - as well as managing technology related content for MBA Education. Prior to joining MBA in 2010, Hill was the Director of Data Strategy at Fannie Mae where he was responsible for data standards and best practices, data management including the company's data warehouse, and managing the relationship with regulatory agencies relating to information requirements.  Before his time at Fannie Mae, Hill was a senior auditor with Deloitte & Touche.  Before being promoted, Rick was MBA's Associate Vice President of Industry Technology. He holds a BBA in Accounting from the College of William and Mary and is also a Certified Public Accountant.

    Shawn H. Malone, CISSP, CIPP/US, CTPRP , Vice President, Business Compliance , Radian Group Inc.

    Shawn Malone is Vice President, Business Compliance for Radian Group Inc., a leading provider of private mortgage insurance and mortgage real estate services headquartered in Philadelphia, PA.

    Mr. Malone is responsible for data security relative to regulatory and client requirements and provides a key leadership role in security and data privacy governance and compliance.  He leads both the Customer Due Diligence response process and the corporate Vendor Security Assessment program.  He is the lead for Radian's participation in the Shared Assessments Program for Third Party Risk Assurance.  He provides leadership to the organization in security and data protection strategy, policy, operations, third party risk and records management.  Mr. Malone has 30 years of industry experience in secure systems strategy, architecture, development, project engineering, implementation, governance and compliance, risk management and information security program operations.   Prior to joining Radian as the company's first Information Security Director, Mr. Malone was Regional Manager/Consultant with Forsythe Solutions providing a full range of security services and product support. Before joining Forsythe, Mr. Malone led Professional Services in the Northeast U.S. for Telenisus, a Managed Security Services Provider, with responsibility for development and execution of strategic security consulting activities.  Prior to Telenisus, he held various technical and project management leadership positions with Lockheed Martin for satellite communications programs and network security initiatives.  Mr. Malone is a Certified Information Systems Security Professional (CISSP) and holds the Information Systems Security Management Professional (ISSMP) and Architecture Professional (ISSAP) designations from ISC2.  He is also a Certified Information Privacy Professional (CIPP/US) as designated by the IAPP and a Certified Third Party Risk Professional (CTPRP) as designated by Shared Assessments.  He is a member of the Institute of Electrical and Electronics Engineers (IEEE). Mr. Malone is a member of the Shared Assessments Program Steering Committee and serves as Chair of the Shared Assessments Implementation Best Practices Awareness Group.  He serves as Chair of the Information Security Working Group within the Mortgage Bankers Association Residential Technology Forum and is a member of the Advisory Council for SecureWorld Philadelphia.   Mr. Malone received a Bachelor of Science in Engineering from State University College at Buffalo, a Master of Science in Network Security from Capitol Technology University in Laurel, Maryland, and participated in the Executive Education Program in Finance from Pennsylvania State University in State College, Pennsylvania.

     

     

    Todd McClelland , Partner , Jones Day

    Todd McClelland advises clients on data breach response and other information security-related issues, including pre-breach cybersecurity risk assessment and management, compliance, response preparedness, and other risk mitigation activities. He also counsels clients on data privacy issues, outsourcing transactions, technology and data licensing, technology audits, and cloud transactions.  Todd has particular experience with "Fin Tech," PCI/payment system incidents, critical infrastructure security, global privacy compliance, and IP theft. He has advised financial institutions, payment processors, retailers, and traditional "brick and mortar" companies on data security incidents and pre-breach preparedness. Todd's focus in the financial services industry includes advice and counsel on emerging technologies (e.g., cryptocurrencies, blockchain) and compliance with cybersecurity and data privacy legal regimes.

    Before joining Jones Day in 2014, he represented a global business information concern in connection with a sophisticated APT intrusion by organized criminal actors that impacted data assets and systems worldwide. He also advised a global payment processor in connection with a complex cyber crime investigation involving a sophisticated APT intrusion. On the outsourcing side of his practice, Todd has represented a power distribution concern in a statewide comprehensive smart grid initiative; a global transportation company in outsourcing components of its IT platform, international F&A functions, and ADM functions; one of the largest big-box home improvement stores in the outsourcing of infrastructure management services; and a large independent power producer in the sourcing of multiple HR and IT processes.  Todd is a frequent speaker at professional seminars and author of articles on cybersecurity. He is a past chair of the IP Section of the State Bar of Georgia, a founding member of the Atlanta chapter of the Cloud Security Alliance, and member of the International Association of Privacy Professionals and the CISO Executive Network.

    Marc Loewenthal , Director , Promontory Financial Group LLC

    Marc Loewenthal is a Director with Promontory Financial Group LLC where he advises clients on governance risk and compliance related matters with a particular emphasis on privacy and information security, consumer mortgage, credit card, and securities related matters (including anti-money laundering and anti-fraud).  Prior to joining Promontory, Mr. Loewenthal was Senior Vice President and Chief Security/Privacy Officer for LPL Financial, where he oversaw the firm's compliance with federal and state laws dealing with information security and privacy, anti-money laundering and anti-fraud, vendor management, and business continuity and disaster recovery.   Mr. Loewenthal holds a Juris Doctor from Case Western Reserve University School of law and Bachelor of Arts in government from Franklin & Marshall College.  He is CIPP (Certified Information Privacy Professional) certified by the International Association of Privacy Professionals and has obtained the CISM (Certified Information Security Manager) designation from ISACA.  He is a frequent speaker at conferences and industry forums.

  • Underwriting and Compliance: BI Tools and Underwriting Productivity

    Location: Gold Ballroom 3,
    1st Floor


    Speaker(s)

    Michael L. Marshall , Senior Vice President Underwriter Performance Review/QA , Citibank, NA

    Jon Maynell , Vice President of Client Services , Motivity Solutions

    Todd McGowan , Vice President, Division Business Director , First American Mortgage Solutions

    Madeline H. Johnson, CMB , Executive Financial Consultant , Milliman, Inc.

    Concurrent Session

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    The new world of regulation has forced most lenders to significantly upgrade existing technology platforms. Business information tools can harness that data to improve the efficiency of the organization. Hear from lenders and industry experts about strategies for employing report cards and other metrics to shine a light on underwriting productivity and integration in the production process.

    Speaker(s)

    Michael L. Marshall , Senior Vice President Underwriter Performance Review/QA , Citibank, NA

    Jon Maynell , Vice President of Client Services , Motivity Solutions

    Jon Maynell is Vice President of Client Services at Denver-based Motivity Solutions. A frequent speaker at mortgage industry events, Jon has spent the past 25 years designing, implementing, and evangelizing mortgage technology innovation. His present focus is Mortgage Business Intelligence (MBI), and leveraging it to make lenders more successful.

    Todd McGowan , Vice President, Division Business Director , First American Mortgage Solutions

    Todd McGowan is head of origination operations for First American Mortgage Solutions, the primary provider of national solutions for residential mortgage originators and servicers within the First American Financial Corporation. In this position, McGowan is responsible for the continued evolution of the division’s origination segment to include title and settlement services, lender fulfillment staff augmentation, and loan review auditing services as it strives for a defect-free loan manufacturing process and customer experience beyond all others.   Prior to joining First American Mortgage Solutions, McGowan served as senior vice president, head of consumer direct operations, for Lewisville, Texas-based Nationstar Mortgage, where he played an instrumental role in tripling year-over-year production while reducing material defects by more than 60 percent. Prior to that, McGowan served as senior process engineer at CitiMortgage and evolved his role to lead operations in its correspondent lending division.

    McGowan served as an infantry officer in the U.S. Army and is decorated veteran who received the Bronze Star Medal for his service in Operations Iraqi Freedom. When he transitioned from his military career, he oversaw the largest manufacturing plant of a Fortune 250 company where he focused on quality, operational efficiency, productivity, and employee relations.   McGowan is a Certified Six Sigma Black Belt from the American Society of Quality. He received his bachelor’s degree in behavioral sciences from the United States Military Academy, West Point; a master’s degree in organizational leadership from Regent University; a master’s of business administration in decision sciences from the University of North Texas; and is currently working on his dissertation for his doctorate in information sciences.

    Madeline H. Johnson, CMB , Executive Financial Consultant , Milliman, Inc.

    Madeline is an executive financial consultant with the Milwaukee office of Milliman. She is dedicated to analyzing the financial risks associated with issuing and servicing mortgages, mortgage guaranty insurance, and credit enhancement structures. She specializes in secondary and capital markets, risk share, strategic planning, and business development in the mortgage finance industry. Her extensive experience includes executive consultant and senior management positions at Newbold Advisors, United Guaranty, Triad Guaranty, Mortgage Dynamics, Inc. and First Advantage Mortgage Corporation.She has been an active in the MBA Metro DC, serving as president and chairman, committee chair and board member. She received her Certified Mortgage Banker (CMB) designation in 1998 and the MBA CMB Society Fellow Award in 2003. She has been MBA/MW CMB committee chair since 2004.