2020 Schedule

Note: Schedule subject to change. All sessions are in Eastern Time.

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Tuesday, September 15, 2020

  • Welcome Remarks: State of the Industry


    Speaker(s)

    Susan Stewart, Chief Executive Officer, SWBC Mortgage

    General Session

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    MBA’s chairman-elect, Susan Stewart, provides an update on the initiatives MBA is taking on behalf of its members in the areas of quality assurance, forbearance and fraud prevention.

    Speaker(s)

    Susan Stewart, Chief Executive Officer, SWBC Mortgage

  • Opening General Session: Risk Management - Perspectives from the Federal Housing Finance Agency


    Speaker(s)

    Lynn Fisher, Deputy Director of the Division of Research and Statistics, Federal Housing Finance Agency

    Anh Doan, Director, Mortgage Bankers Association

    General Session

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    The Federal Housing Finance Agency plays a vital role in the health of our overall housing finance system, and now they are as busy as ever. Lynn Fisher, Ph.D., Deputy Director of the Division of Research, addresses key housing and mortgage market trends being monitored by FHFA. She provides new research and data from her team and an overview of the new Research and Statistics division.

    Speaker(s)

    Lynn Fisher, Deputy Director of the Division of Research and Statistics, Federal Housing Finance Agency

    Lynn Fisher serves as the Senior Advisor for Economics to FHFA Director Mark Calabria. Fisher joined FHFA from the American Enterprise Institute where she was a Resident Scholar and Co-Director of the Housing Center. Prior to that, she was the Vice President of Research and Economics at the Mortgage Bankers Association and served on the faculty of the University of North Carolina, the Massachusetts Institute of Technology and Washington State University. Fisher received her Ph.D. in Business Administration from Penn State University, where she concentrated in real estate finance and microeconomics. Fisher’s work has been published in a variety of academic and industry outlets, and she speaks regularly to academic and industry audiences.

    Anh Doan, Director, Mortgage Bankers Association

    Anh Doan is a Director of Research and Economics at the Mortgage Bankers Association where she is responsible for the analytics of national single family research surveys, following housing trends on mortgage delinquencies, originations, weekly mortgage applications, mortgage credit availability and other metrics. She also manages the operations of MBA’s Risk Management Committee.
    She previously worked at Freddie Mac for 5 years under single family servicing and non-performing loans. There she was responsible for providing support to servicers on fulfilling guideline requirements and managing the default risk within the delinquent and REO loan portfolio.

  • General Session: Fraud Update - 2020 and Beyond


    Speaker(s)

    Christa Greco, Intelligence Analyst, Criminal Investigative Division's Money Laundering Intelligence, Federal Bureau of Investigation

    Katherine Hollister, Vice President, Quality Control-Home Mortgage Originations, Citizens Bank

    Kip Mendrygal, Partner, Locke Lord LLP

    General Session

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    The recent and fast switch switch to digital mortgage, remote online notarization and closings have opened the door for new fraud activity. Hear from the FBI and fraud experts regarding the latest schemes they are seeing in the residential mortgage industry, and what we can all do about it.

    Speaker(s)

    Christa Greco, Intelligence Analyst, Criminal Investigative Division's Money Laundering Intelligence, Federal Bureau of Investigation

    Katherine Hollister, Vice President, Quality Control-Home Mortgage Originations, Citizens Bank

    Kip Mendrygal, Partner, Locke Lord LLP

  • Fraud Prevention: Forbearance and Modifications


    Speaker(s)

    Gabe Minton, Chief Information Officer and Executive Vice President, Information Technology, Mortgage Connect LP

    Susan Connally, Vice President, Survelliance Operations, Clayton Services

    Jennifer Link, Chief Fraud Investigator, Bank Secrecy Act Anti Money Laundering Officer, Caliber Home Loans, Inc.

    Breakout Session

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    In response to the impact of the COVID-19 pandemic on homeowners, Congress included in the CARES Act the mortgage forbearance and modification program, under which lenders are required to provide needed assistance to homeowners having difficulties making mortgage payments. While this mortgage forbearance and modification program is a life saver for many homeowners, lenders must be vigilant in their administration of the program. Learn how your organization can prevent and detect fraud in mortgage forbearance and loan modifications.

    Speaker(s)

    Gabe Minton, Chief Information Officer and Executive Vice President, Information Technology, Mortgage Connect LP

    Mr. Minton serves as Mortgage Connect’s Chief Information Officer and is the Executive Vice President of Information Technology. In this role, he provides leadership and vision for the technology and information strategy, including the development of next generation digital platforms to facilitate a seamless experience between the consumer and lender and to maximize operational efficiencies. Mr. Minton has more than 25 years in leadership roles with mortgage and technology companies, with a focus on developing software systems, products and standards. Throughout his career, he has led strategy and execution, communications and vendor relations. Most recently he served as chief information officer at Guild Mortgage, where he led its technology and information strategy, including business sy

    Susan Connally, Vice President, Survelliance Operations, Clayton Services

    Jennifer Link, Chief Fraud Investigator, Bank Secrecy Act Anti Money Laundering Officer, Caliber Home Loans, Inc.

  • Risk Management & Analytics: Strategies to Remain Connected when Working Remotely


    Speaker(s)

    William Brewster, Senior Vice President, Quality Assurance, PNC Bank, National Association

    Sheila Klostermann CMB, CRU, Senior Manager, Quality Assurance, Genworth Mortgage Insurance

    Greg McElroy, EVP of CL Operations, AmeriHome Mortgage Company

    Breakout Session

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    Through this crisis, organizations have had to quickly move their teams to working remotely.  While many lenders have reported that productivity metrics have been strong, many leaders also have been very focused on keeping their team connected.  Experts provide tangible advice for managing through these challenges.

    Speaker(s)

    William Brewster, Senior Vice President, Quality Assurance, PNC Bank, National Association

    Sheila Klostermann CMB, CRU, Senior Manager, Quality Assurance, Genworth Mortgage Insurance

    Sheila leads the Quality Assurance team at Genworth Mortgage Insurance. She has over 25 years of experience in mortgage lending in both the mortgage insurance and correspondent lending arenas. Sheila has held various positions ranging from underwriting and third-party risk management to quality assurance. She has an MBA from DePaul University and is a Certified Mortgage Banker.

    Greg McElroy, EVP of CL Operations, AmeriHome Mortgage Company

  • Underwriting & QA: Quality Control in Times of Crisis


    Speaker(s)

    Gwen Muse-Evans, President & CEO, GME Enterprises

    Elizabeth Green, Chief Collateral Officer, LoanLogics

    Debbie Dunn, Chief Operating Officer, SWBC Mortgage

    Helen Law AMP, SVP, Quality Control & Investor Delivery, Texas Capital Bank, N.A.

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    With the economic turbulence arising from the COVID-19 response, lenders have had to adapt quickly to changing guidelines from regulators and investors, manage new credit overlays and adjust operationally to fulfill the demands of the market. Learn best practices on maintaining high quality loan production and QC and lessons learned from this challenging year.

    Speaker(s)

    Gwen Muse-Evans, President & CEO, GME Enterprises

    GWEN MUSE-EVANS, MBA, CERP, PMP is the President and CEO of GME Enterprises, a management consulting firm that specializes in providing risk management, operations management, strategic support and housing finance advisory services to corporate, nonprofit and government clients. Gwen has a 25+ year tenure in the financial services industry during which she worked in executive leadership positions at several Fortune 50 companies. She was most recently the SVP and Chief Risk Officer for the SF business at Fannie Mae where she provided risk management, oversight and monitoring of the $2.8 trillion mortgage portfolio, comprised of 18M loans. Gwen was also responsible for policy development and approval of the Servicing Guide. Gwen, serves on the Board of Managers of LoanCare, a ServiceLink Co.

    Elizabeth Green, Chief Collateral Officer, LoanLogics

    Debbie Dunn, Chief Operating Officer, SWBC Mortgage

    Helen Law AMP, SVP, Quality Control & Investor Delivery, Texas Capital Bank, N.A.

  • Fraud Prevention: General Fraud Prevention


    Speaker(s)

    Amy Gromowski, Senior Leader, Science & Analytics, CoreLogic

    Frank McKenna, Co-Founder and Chief Fraud Strategist, Point Predective

    Steve Safavi, AML Officer - Nationstar Mortgage, Mr. Cooper

    Breakout Session

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    Protecting your organization against wire or inside fraud can be a constant battle. Experts discuss how best to use Artificial Intelligence to automate fraud detection.

    Speaker(s)

    Amy Gromowski, Senior Leader, Science & Analytics, CoreLogic

    Frank McKenna, Co-Founder and Chief Fraud Strategist, Point Predective

    Frank McKenna is the Chief Fraud Strategist of Ai firm Point Predictive. The company provides machine learning solutions to the mortgage, auto and fintech lending industries.
    He is a fraud expert that has worked with over 200 banks, lenders and finance companies worldwide to help them achieve dramatic reductions in fraud while improving profitability.
    He provides fraud management thought leadership through his daily blog, FrankonFraud.com which shares information on statistics, best practices and fraud trends.

    Steve Safavi, AML Officer - Nationstar Mortgage, Mr. Cooper

  • Risk Management & Analytics: Loan Performance and Forbearance - What do we know now?


    Speaker(s)

    Meghan Bartholomew, Executive Vice President, Credit and Counterparty Risk Management, Radian Guaranty Inc.

    Anshul Aggarwal, Chief Risk Officer, LoanCare, A ServiceLink Company

    Marina Walsh CMB, Vice President, Industry Analysis, Mortgage Bankers Association

    Breakout Session

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    When the CARES act forbearance plan was rolled out in March, providing for up to 12 months of forbearance for borrowers with a hardship related to COVID-19, the industry expected that most homeowners would be able to transition into a payment deferral plan once they got back onto their feet.  By September, we may begin to see how the first set of homeowners leaving forbearance are performing on their loans. We will offer a deep dive into that data.

    Speaker(s)

    Meghan Bartholomew, Executive Vice President, Credit and Counterparty Risk Management, Radian Guaranty Inc.

    Meghan C. Bartholomew, EVP Credit and Counterparty Risk Management for Radian Guaranty Inc., is responsible Lender/Servicer Risk Management, Credit Policy, Quality Control and the GSE Relationships. Ms. Bartholomew joined Radian in 2002 as a transaction manager in the Capital Markets department. In this role, she managed the underwriting of bulk mortgage insurance transactions, financial guaranty of asset back securities, and reinsurance of the mortgage insurance portfolio. In 2008, Ms. Bartholomew moved into the Risk Management as a Counterparty Risk Manager, and in 2014, her responsibility expanded to include Credit Risk Management and Quality Control. Prior to joining Radian, Ms. Bartholomew was a Financial Services consultant for Accenture and worked previously as an analyst for the N

    Anshul Aggarwal, Chief Risk Officer, LoanCare, A ServiceLink Company

    Marina Walsh CMB, Vice President, Industry Analysis, Mortgage Bankers Association

  • Underwriting & QA: How to Make QC a Profit Center


    Speaker(s)

    Stephen Spies CMB, SWS Risk Advisory LLC, Principal and Founder

    Sharon Reichhardt, EVP of Operations, ACES Quality Management

    Jason Emory, SVP, Quality Control, PrimeLending

    Jackie Clark, VP, Loan Quality, Cardinal Financial Company

    Breakout Session

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    Lenders spend significant revenue and personnel resources on QC between manual underwriting processes, audit requirements, and imposed fees. Hear how others are mitigating the loss by leveraging enhancements in technology, real time data validation and discussing outsourcing strategies to achieve measurable cost reduction.

    Speaker(s)

    Stephen Spies CMB, SWS Risk Advisory LLC, Principal and Founder

    Steve Spies, JD, Certified Mortgage Banker (CMB), Certified Fraud Examiner (CFE)

    Steve Spies is Principal and Founder of SWS Risk Advisory LLC, a risk management consulting firm to the financial services, real estate and mortgage industries. Prior to recently starting his own consulting practice, Steve was Fannie Mae’s top Quality Control Executive. His 200+ person team conducted over 100k due diligence reviews annually while engaging Fannie Mae’s nationwide lender base on how to control and improve loan manufacturing quality. In addition, he was part of Fannie Mae’s leadership team that developed credit policy and risk management guidelines, setting the bar for the $10 trillion mortgage industry. He played a prominent role in guiding the mortgage market out of the real estate crisis by

    Sharon Reichhardt, EVP of Operations, ACES Quality Management

    is the EVP of Operations at ACES Quality Management and has almost 30 years of mortgage industry experience, most of which were spent in the Quality Control department of EverBank. Her previous experience spans auditing loan servicing, origination compliance, consumer banking and commercial real estate. Prior to joining ACES Quality Management, Ms. Reichhardt was EverBank’s lead administrator and report writer for ACES. Sharon was the Winner of HousingWire's Insiders Award, HousingWire's Tech Trendsetters Award and is also a frequent guest speaker at industry conferences.

    Jason Emory, SVP, Quality Control, PrimeLending

    Jason Emory is the Senior Vice President and of Director of Quality Control. Jason has oversight of all quality control activities from originations through servicing, as well as oversee all loss prevention activities including investigations related to fraud/misrepresentation, Jason has 30 years in the mortgage banking industry performing and managing areas in servicing, post-closing, compliance and quality control.

    Jackie Clark, VP, Loan Quality, Cardinal Financial Company

    With over 18 years in the mortgage industry, Jackie has spent the last 7 years focusing her experience to designing quality control (QC) programs that are data-driven, profit preserving and operation friendly. As a strategic mortgage quality control leader, Jackie is known for her expertise in the use of data analytics to identify fraud trends, underwriting lapses, and risks in origination practices and procedures.

  • Networking Opportunities,

    Roundtable

Wednesday, September 16, 2020

  • General Session: GSE Update


    Speaker(s)

    Michael Fratantoni Ph.D., Chief Economist and Senior Vice President of Research and Industry Technology, Mortgage Bankers Association

    Ronald Feigles, Vice President, Single-Family Quality Control and Fraud, Freddie Mac

    Candace Kubida, Director, Loan Quality, Fannie Mae

    General Session

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    Join MBA’s chief economist, Michael Fratantoni, as he hosts representatives from Fannie Mae and Freddie Mac for our yearly update on the critical changes taking place that impact underwriting and QC practices.

    Speaker(s)

    Michael Fratantoni Ph.D., Chief Economist and Senior Vice President of Research and Industry Technology, Mortgage Bankers Association

    Ronald Feigles, Vice President, Single-Family Quality Control and Fraud, Freddie Mac

    Candace Kubida, Director, Loan Quality, Fannie Mae

  • General Session: Risk Managers Executive Panel


    Speaker(s)

    Clifford Rossi Ph.D., Professor-of-the-Practice and Executive-in-Residence, Robert H. Smith School of Business, University of Maryland

    Michael Wood, Credit Risk Executive, Consumer Bank, Bank of America

    Mike Derstine, Chief Risk Officer, Genworth Mortgage Insurance

    Suzanne Shuck, Chief Risk Officer, Freedom Mortgage Corporation

    General Session

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    Leading an organization through this turbulent time presents a host of challenges. Hear from top risk management executives regarding their approaches to maintaining operations, employee morale, productivity, and key controls and risk practices through the COVID-19 episode.

    Speaker(s)

    Clifford Rossi Ph.D., Professor-of-the-Practice and Executive-in-Residence, Robert H. Smith School of Business, University of Maryland

    Dr. Rossi is Professor-of-the-Practice and Executive-in-Residence at the Robert H. Smith School of Business, University of Maryland. Prior to entering academia, Dr. Rossi had nearly 25 years’ experience in banking and government, having held senior executive roles in risk management at several of the largest financial services companies. His last industry position was Managing Director and Chief Risk Officer for Citigroup’s Consumer Lending Group where he was responsible for overseeing the risk of a $300+B global portfolio of mortgage, home equity, student loans and auto loans with 700 employees under his direction.

    Michael Wood, Credit Risk Executive, Consumer Bank, Bank of America

    Mike Derstine, Chief Risk Officer, Genworth Mortgage Insurance

    Mike Derstine is Senior Vice President & Chief Risk Officer at Genworth U.S. Mortgage Insurance. He leads teams responsible for risk management activities for the company including enterprise risk management, actuarial and risk analytics, and quality assurance. Prior to joining Genworth in January 2013, Mike held various leadership positions in the mortgage industry in Risk Management, Quality Assurance, and Pricing at RMIC. Mike began his career with TE Connectivity, a Winston-Salem global technology firm, in 1992, where he was a Product Development Design Engineer. He moved into the mortgage industry soon after completing his Master of Business Administration.

    Suzanne Shuck, Chief Risk Officer, Freedom Mortgage Corporation

  • Fraud Prevention: Establishing a Risk Culture


    Speaker(s)

    Eric Getty, AVP Compliance Testing, AML / BSA Officer, The Money Source Inc.

    Bruce Phillips, SVP & Chief Information Security Officer, Williston Financial Group, LLC

    Thomas Stanton, Managing Director, Forensic Practice, KPMG LLP

    Ike Suri, Chairman & CEO, FundingShield LLC

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    Panelists take a look at best practices for managing and preventing fraud across your portfolio, originating and servicing loans, and how to prevent fraud prior to closing.

    Speaker(s)

    Eric Getty, AVP Compliance Testing, AML / BSA Officer, The Money Source Inc.

    Bruce Phillips, SVP & Chief Information Security Officer, Williston Financial Group, LLC

    Bruce Phillips is senior vice president and Chief Information Security Officer for WEST, a Williston Financial Group company, which creates industry-leading technology to streamline and fully integrate the real estate process. He is responsible for the company’s information security practice, as well as its litigation and forensic support services.

    Bruce has more than 30 years of experience in the financial services, insurance, title and escrow, real estate, healthcare, and defense industries. His key areas of expertise include data protection, risk management, cybersecurity, and technology. Bruce provides knowledgeable assistance to lenders, real estate agents, and title and escrow companies recovering from a data breach, and offers guidance on regulatory compliance, strategic planning

    Thomas Stanton, Managing Director, Forensic Practice, KPMG LLP

    Thomas is a Managing Director in KPMG’s Forensic practice with more than 20 years of experience providing his clients with a wide range of forensic services by assisting with the prevention, detection and response to fraud and misconduct. He has directed and conducted fraud and compliance risk assessments for clients in such industries as financial services, consumer products, and construction. In addition, he has directed and conducted investigations into financial statement matters, mortgage fraud and performed due diligence assignments, internal control reviews and other projects requiring financial and forensic skills.

    Ike Suri, Chairman & CEO, FundingShield LLC

  • Risk Management & Analytics: Garbage in, Garbage out: Why Improving the Quality of your Data is Key


    Speaker(s)

    Richard Hill, Vice President, Industry Technology, Mortgage Bankers Association

    Joseph Dombrowski, Sagent Lending Technologies, Sagent Lending Technologies

    Allan Voltz, Vice President, Arch Mortgage Insurance Company

    Joshua Weinberg, EVP Compliance, Guaranteed Rate, Inc.

    Breakout Session

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    Lenders understand the need to improve their analytics in order to quantify and control risk.  However, analytics are only as good as the underlying data.  How do you ensure that your data are providing an accurate depiction of your business and your risk exposures?  What are the steps to improving the quality of your data?  Hear from this panel of practitioners who will provide you concrete recommendations for improving your data quality.

    Speaker(s)

    Richard Hill, Vice President, Industry Technology, Mortgage Bankers Association

    Rick Hill serves as Vice President of Industry Technology at the Mortgage Bankers Association (MBA). In this role, he is responsible for providing leadership to MBA and its membership relating to operational and technology topics faced by the industry, including through the Mortgage Industry Standards Maintenance Organization (MISMO), which he oversees. He is also responsible for developing the content for MBA's Technology Conference and leading all of MBA's technology forums and working groups - both residential and commercial/multifamily - as well as managing technology related content for MBA Education.

    Joseph Dombrowski, Sagent Lending Technologies, Sagent Lending Technologies

    Allan Voltz, Vice President, Arch Mortgage Insurance Company

    Joshua Weinberg, EVP Compliance, Guaranteed Rate, Inc.

    Joshua Weinberg is a nationally recognized speaker, author, consultant, and leader in the mortgage industry. He is the President of Firstline Compliance, a consulting company specializing in mortgage compliance and technology, and the Executive Vice President of Compliance for Guaranteed Rate. He works closely with Federal and State Regulators and participates with many industry associations. He currently leads MBA’s LEP Working Group and is the immediate past Chair of MBA’s Regulatory Compliance Committee, a member of ABA’s Residential Markets Committee, and Past Vice Chairman of the Board of Directors for MISMO.

  • Underwriting & QA: Due Diligence on Appraisal Flexibilities


    Speaker(s)

    Adam Johnston, Director, Operations, Chief Appraiser, Genworth Mortgage Insurance

    Lyle Radke, Collateral Underwriter Team Manager, Fannie Mae

    Katherine Owen, SVP Chief Appraiser, Bank of America

    Scott Reuter, Chief Appraiser, Freddie Mac

    Scott Reuter, Chief Appraiser and Single Family Director of Valuation, Freddie Mac

    Read more Read less

    Knowing how to evaluate exterior-only inspection and desktop appraisal alternatives from a quality assurance standpoint will be key to appraisal success. Experts will dissect how to do this, and provide real life examples of how the GSEs conducts valuation quality assurance and how QA fits into to the overall risk management framework.

    Speaker(s)

    Adam Johnston, Director, Operations, Chief Appraiser, Genworth Mortgage Insurance

    Mr. Johnston is Director of Operations & Chief Appraiser for Genworth Financial’s U.S. mortgage insurance business. In this role, he leads a team of licensed appraisers who provide subject matter expertise to the enterprise. As Director of Operations, Mr. Johnston has also led fraud investigation teams, process improvement, and business project management. In addition to his 25 years of appraisal experience, Mr. Johnston is a former police officer and served in the United States Marine Corps. He is a Certified Residential Appraiser and designated member of the Appraisal Institute, with the SRA and AI-RRS designations. He holds the PMP designation from the Project Management Institute and is a Lean Six Sigma Black Belt. He served as the 2018 Chair of The Appraisal Foundation.

    Lyle Radke, Collateral Underwriter Team Manager, Fannie Mae

    Lyle Radke is Director of Fannie Mae’s Collateral Policy team, which establishes and maintains policy standards for appraisals and property eligibility. After obtaining a master’s degree in Geology from Brigham Young University, Lyle began his career in real estate valuation in New Mexico as a fee appraiser. In 2003, he began working for a large mortgage lender where he led their servicing valuation review team and supervised creation of one of the first XML appraisal delivery platforms. Looking for a new challenge in 2013, he joined Fannie Mae to work on Collateral Underwriter and other collateral policy initiatives.

    Katherine Owen, SVP Chief Appraiser, Bank of America

    Scott Reuter, Chief Appraiser, Freddie Mac

    Scott Reuter, Chief Appraiser and Single Family Director of Valuation, Freddie Mac

    Scott is the Chief Appraiser and Single Family Director of Valuation for Freddie Mac. He is a Certified-General Appraiser with 30+ years of experience in valuation, appraisal and collateral risk management concerns. He holds a B.A. from The Ohio State University, and has completed the Executive Leadership program at Cornell University. His management experience includes positions with Bank of America, GE and Goldman Sachs. Scott is a second generation appraiser and began his career as a fee appraiser. The valuation team at Freddie Mac is responsible for review and oversight of valuation consistency and quality, ongoing development and refinement of property valuation risk management strategies and establishing and maintaining a credible quality assurance process across multiple lines of support.

  • Fraud Prevention: Navigating the New Normal


    Speaker(s)

    Bridget Berg, Principal, Fraud Solutions Strategy, CoreLogic

    Donald Effertz, Vice President, Risk Management, DataVerify, Inc.

    Steven Otwell, Director of Payment and Fraud, Kyriba

    Kurt Lofrano, VP, Strategic Quality Management , Wells Fargo Home Mortgage

    Breakout Session

    Read more Read less

    In what has been termed the “new normal,” it is important to know how to manage payment fraud, to think differently about future fraud risks, and to know how to deal with frequent revisions to documentation requirements which carry potential for misrepresentation. Expert panelists address all of this and challenges lenders are currently facing, with special focus on income and employment verification and post funding QC areas.

    Speaker(s)

    Bridget Berg, Principal, Fraud Solutions Strategy, CoreLogic

    Donald Effertz, Vice President, Risk Management, DataVerify, Inc.

    Don Effertz is Vice President of Fraud Management at DataVerify where he manages a team of seasoned mortgage and fraud professionals who are responsible for assisting with client product understanding, training, customization and product enhancement. This team also advises clients on product integration, workflow analysis and adjustments to their DRIVE platform to maximize ROI. Effertz joined DataVerify in January of 2009 following a 25 year career in mortgage banking with a primary focus on Operational Risk Management, Quality Assurance and Fraud Prevention. He has published several articles in national periodicals concerning mortgage fraud awareness and prevention and has conducted fraud awareness training courses across the country.

    Steven Otwell, Director of Payment and Fraud, Kyriba

    Kurt Lofrano, VP, Strategic Quality Management , Wells Fargo Home Mortgage

  • Risk Management & Analytics: Changes in Risk Management from COVID-19: Will they Persist?


    Speaker(s)

    Kevin Stanley, SVP Mortgage Risk Officer , Wintrust Mortgage, a Division of Barrington Bank & Trust Company, N.A.

    Kristin Broadley, Vice President, Risk Solutions, Quicken Loans, LLC.

    Joseph Grassi, Chief Risk Officer, Guaranteed Rate, Inc.

    Tanya DeLia, VP, Collateral, Freddie Mac

    Breakout Session

    Read more Read less

    As necessity is the mother of invention, crises often spur rapid changes in business processes. Lenders who had been toying with moving to a more digital process in 2019, were confronted with the necessity to go digital immediately in 2020 in order to close loans. What happens after this crisis resolves? Hear expert opinions on the future of the digital process, resulting efficiencies, and unexpected challenges in going digital

    Speaker(s)

    Kevin Stanley, SVP Mortgage Risk Officer , Wintrust Mortgage, a Division of Barrington Bank & Trust Company, N.A.

    Kristin Broadley, Vice President, Risk Solutions, Quicken Loans, LLC.

    Kristin Broadley is the Vice President of Risk Solutions for Quicken Loans. Kristin attended Davenport University. She started her career in the wholesale market originating and processing loans. Kristin came to Quicken Loans in 2002. She initially spent time in various areas of the business from underwriting to closing, and led a variety of groups within origination. In her current role within the Legal team, Kristin leads the Credit Risk, Origination Quality Monitoring, Risk Mitigation and Anti-Money Laundering teams. These teams focus on the application and adherence of investor and insurer guides within origination, with special focus on loan manufacturing quality, loan performance, fraud detection, credit risk and risk mitigation.

    Joseph Grassi, Chief Risk Officer, Guaranteed Rate, Inc.

    Mr. Grassi is the Chief Risk Officer for Guaranteed Rate, one of the largest retail mortgage lenders in the United States. This role leverages Grassi’s proven expertise in legal and compliance risk management, strong relationships in the financial services industry, extensive regulatory experience, and proven ability as a strategic leader. Previously, Grassi served as Principal Deputy General Counsel for the U.S. Department of Housing and Urban Development. He also served as the EVP, General Counsel for Prospect Mortgage and helped lead the company through its acquisition by HomeBridge Financial in February 2017. In this role, Mr. Grassi led the legal, regulatory and compliance functions for the company and provided strategic counsel to the executive management team and the board.

    Tanya DeLia, VP, Collateral, Freddie Mac

  • Underwriting & QA: Underwriting Efficiently with a Remote Workforce


    Speaker(s)

    Rebecca Cantu, Senior Director Mortgage Underwriting, Pentagon Federal Credit Union

    Tom McDonough AMP, National Business Development Manager, TENA Companies, Inc.

    Chris Bryant, National Underwriting Manager, DHI Mortgage Company

    Breakout Session

    Read more Read less

    The remote office tests the organizational capacity for communications, information sharing and technological capabilities as lenders try to maintain quality production underwriting production and worker productivity with employees at home. Panelists discuss strategies to facilitate growth and share best practice to succeed in today’s mortgage underwriting ecosystem.

    Speaker(s)

    Rebecca Cantu, Senior Director Mortgage Underwriting, Pentagon Federal Credit Union

    Rebecca has more than 16 years of experience in mortgage banking. She began her career in mortgage operations as a loan processor where she quickly developed a passion for underwriting guidelines and risk management. Rebecca has supported all areas across the mortgage life cycle including credit policy, audit, repurchase, underwriting, servicing transfers, product management, QA, QC, investor relationship management and LOS deployment. Rebecca is a strategic leader, driving process improvements with a focus on improving member and employee experience. Most recently, Rebecca joined Pentagon Federal Credit Union to lead underwriting operations. Outside of work Rebecca spends time with her husband and her daughters and stays active in her church and community.

    Tom McDonough AMP, National Business Development Manager, TENA Companies, Inc.

    Chris Bryant, National Underwriting Manager, DHI Mortgage Company

  • MBA Chat Room: Creating a Clutter-Free Workspace


    Speaker(s)

    Rebecca Vandall, AMP, Director of Conference Programs, Mortgage Bankers Association

    Sally Grayum, Founder, Organize Me Sally

    Networking Opportunities,

    Roundtable

    Read more Read less

    With the rise in telework cause by COVID-19, it is more important than ever to have a simplified and peaceful space to live and work in. Organize Me Sally will provide an easy to implement system for decluttering your workspace. She will teach you how to tackle your paper piles for good and maintain your workspace using the 15-minute rule. End your RMQA20 virtual experience with a live chat that will help you clear up your clutter, increase your efficiency and bring you peace of mind.

    Speaker(s)

    Rebecca Vandall, AMP, Director of Conference Programs, Mortgage Bankers Association

    Rebecca Vandall has worked in conference program development for the past 25 years, working to organize conference sessions, manage speakers, and market events.  She has worked for PennWell Publishing, the U.S Telecom Association, the Society of Research Administrators International and is currently a Director of Conference Program Development for the Mortgage Bankers Association in Washington, D.C.. She has a passion for helping professionals perfect their industry knowledge through speaking. In her free time, she serves on the Board of Directors for the Arlington Babe RuthCal Ripkin Baseball League in Arlington, VA, serving as the sponsorship chair.  Rebecca graduated from Texas A&M with a B.S. in Geography and holds an Accredited Mortgage Professional designation.

    Sally Grayum, Founder, Organize Me Sally

    As a professional organizer, Sally Grayum has a mind for organization and a passion for helping people to gain peace-of- mind, efficiency and thus, more time for the things they love to do. She has spent the last eight years training individuals to clear out clutter and maintain an organized space through an easy 5-step process. Sally began her career over twenty years ago working for real estate, engineering, environmental firms, and advertising agencies. She thrived on organizing offices from the ground up and implementing systems to streamline workflow. Becoming a professional organizer was a natural and seamless transition for her. Prior experience propelled her into the role of a professional organizer, allowing her to use her innate organizing skills to help others. Sally lives in Austin with her husband, daughter, a rescue tabby, Cali, and a rescue yellow lab, Kayla.

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