Spring Conference & Expo: Independent Mortgage Banks, Secondary Markets, Servicing and Technology

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Tuesday, April 20, 2021

  • Tech Solutions Track: Going Digital – Options for Moving Towards a Digital Future

    Location: Breakouts


    Shannon Johnson, Loan Officer, EPM

    Keri Rogers, Senior Vice President, Strategic Planning, Lennar Mortgage

    Stephanie Durflinger, Vice President, Product Management, ICE Mortgage Technology

    Tech Solutions

    The Big Bang created the universe, but it is not a great model for digitizing your organization. Determining where, when and how to evolve your organization is critical to success. Panelists will discuss options for evolving your company towards a digital-capable organization.


    Shannon Johnson, Loan Officer, EPM

    As the Encompass Team Manager at EPM, Shannon manages all aspects of Encompass including Administrators, Developers and Help Desk.  EPM is a multi-channel company that originates in Wholesale, Retail and Correspondent channels.  EPM currently leverages multiple ICE Technology services including Encompass, Consumer Connect, LO Connect, Data Connect, ECRM, Velocify, and most recently has implemented AIQ.  Shannon has over 20 years in Operational experience, from Origination to Secondary, and has devoted the last 10 years of her career using that hand-on experience to transform and customize the user and borrower experience. 

    Keri Rogers, Senior Vice President, Strategic Planning, Lennar Mortgage

    Keri is the Sr. Vice President of Strategic Planning at Lennar Mortgage, A Lennar Company. Keri is responsible for designing and implementing solutions that simplify, automate and achieve the best digital mortgage experience for Lennar Mortgage Associates and Lennar Customers. Keri posses expert knowledge in all facets of the mortgage banking industry due to her 28+ years of service in multi channel loan production, process improvement, application implementation and change management. She leverages her high energy and passion to drive change, encourage creative thinking and develop new approaches.  Keri previously held positions of Sr. Manager of Professional Services at ICE Mortgage Technology, SVP of Technology Operations at Hamilton Home Loans, Account Executive at Chase Home Finance, Business Analyst at Fiserv Lending Solutions and VP of Application Operations at mortgage.com

    Stephanie Durflinger, Vice President, Product Management, ICE Mortgage Technology

    Stephanie Durflinger is vice president, product management for next generation solutions at ICE Mortgage Technology. Over her career Stephanie has consulted with hundreds of mortgage banking organizations at multiple levels, including operations, secondary marketing, and executive management, as well as serving as operations and secondary manager of a mortgage bank. This (coupled with 10 years of loan origination technology innovation experience) uniquely positions and enables Stephanie to bring impactful, forward-thinking technology insights to ICE Mortgage Technology’s customers and the market.

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