Spring Conference & Expo: Independent Mortgage Banks, Secondary Markets, Servicing and Technology

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Wednesday, April 21, 2021

  • General Session: Post-Pandemic Technology: What’s the Future of Work?

    Location: Main Stage


    David Pogue, New York Times Columnist, Emmy-Winning CBS Sunday Morning Contributor & NOVA Host

    Susan Stewart, 2021 MBA Chairman, Chief Executive Officer, SWBC Mortgage

    IMB Business Strategy & Operations,

    Secondary & Capital Markets,

    Tech Solutions,

    Servicing Solutions

    Artificial Intelligence, the Internet of Things, delivery drones: the tech of our world is changing faster and faster. The onset of the pandemic made us more reliant on communication technology than ever before, giving a whole new meaning to the term “telework.” What will the post-pandemic office be like and what is the future if we return to the office? Will there be less of a need for office space and more companies subsidizing technology for their employees in their homes, and what will that technology look like? In this fast-paced, informative and funny snapshot of the new post-pandemic office world, New York Time Columnist, Emmy-Winning CBS Sunday Morning Contributor & NOVA Host, David Pogue brings us up to speed on what technology has helped us save, gain, what we have lost, and how it may shift our beliefs into something we’ve never seen before in the office environment. This session also includes the awarding of the 2021 MBA Tech All-Star Awards and recognition of 2020 MISMO awards.


    David Pogue, New York Times Columnist, Emmy-Winning CBS Sunday Morning Contributor & NOVA Host

    The go-to expert on disruptive tech in a fast-changing world, David Pogue is a New York Times best-selling author, beloved CBS Sunday Morning correspondent, NOVA host on PBS, and New York Times columnist. Whether he’s covering AI, the Internet of Things, autonomous vehicles, the latest consumer tech, a post-robot world, or preparing for climate change, David is a master communicator who brings even the most non-technical audiences up to speed. His highly entertaining keynotes prove that science and technology blend brilliantly with storytelling, humor, and, frequently, music and song. David Pogue provides invaluable insights on how technology impacts our work, businesses, health, society and connections with each other— now and into the future.  A long-time columnist for the New York Times and Scientific American, and a five-time Emmy winner for his stories on CBS Sunday Morning, David Pogue has been at the forefront of new and emerging tech trends for decades. He currently writes the “Crowdwise” feature for the Times’ “Smarter Living” section, reviews tech in New York magazine’s “Strategist” section, and has hosted 18 specials on NOVA. David is one of the world’s best-selling “how-to” authors, with more than 120 titles and 3 million copies in print. These include seven books in the For Dummies series, his New York Times best-selling Pogue’s Basics series of essential tips and shortcuts, and the Missing Manual series of computer books. In his upcoming book, How to Prepare for Climate Change provides highly practical advice on preparing for an era of extreme weather events and other climate-caused chaos.  With broad appeal to general, business, healthcare, and tech audiences alike, David Pogue brings expansive knowledge, engaging wit, and an occasional song to center stage. Audiences leave as informed as they are entertained, with an enlightened perspective of the state of technology today — and how it’s shaping everyone’s tomorrow.

    Susan Stewart, 2021 MBA Chairman, Chief Executive Officer, SWBC Mortgage

    Susan Stewart is the 2021 Chairman of the MBA and Chief Executive Officer of SWBC Mortgage headquartered in San Antonio, TX. Stewart's visionary leadership has been the catalyst behind the company growing from 3 employees serving the Texas market to more than 650 employees in over 70 branch locations. Under her unwavering focus, SWBC Mortgage has grown from a small regional broker to a national industry leader, providing a full-service origination-to-servicing experience for borrowers in 43 states. Stewart leads a team that leverages cutting-edge technology, delivering industry-leading speed and service while providing a personal, experienced touch to the dream of home ownership.  Stewart currently serves as a member of the MBA's Board of Directors and is past Vice Chair of the MBA's Residential Board of Governors (RESBOG). She and SWBC Mortgage are committed to making the communities they serve brighter, more hope-filled places, and to that end she serves on the board of the MBA Opens Doors Foundation. Both Stewart and SWBC Mortgage have been recognized personally and corporately as Guardian level donors to the Opens Doors Foundation.

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