Spring Conference & Expo: Independent Mortgage Banks, Secondary Markets, Servicing and Technology

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Thursday, April 22, 2021

  • Tech Solutions Track: Tech Stack Decision Making - Avoid the Shiny New Thing Syndrome

    Location: Breakouts


    Speaker(s)

    Lisa Springer, Senior Partner and Chief Executive Officer, STRATMOR Group

    Gary Ives, Chief Information Officer, Pulte Mortgage LLC

    Brian Kukwa, Vice President, Mortgage Technology, Pentagon Federal Credit Union

    Tech Solutions

    Technology has helped lenders to increase volume, sales and customer satisfaction in the mortgage space. However, the downside to having so many technology choices is deciding what best suits your specific organizational needs. Panelists review items they consider when reviewing tech options: optimizing the borrower journey, current and future needs, corporate culture, fixed vs. variable costs, and discuss how they balance the needs to determining the right technology stack.

    Speaker(s)

    Lisa Springer, Senior Partner and Chief Executive Officer, STRATMOR Group

    As Chief Executive Officer, Lisa Springer provides focused direction and leadership to achieve the firm’s strategic goals. This includes oversight of all corporate initiatives, sales and marketing strategies, client experience, advisory services, knowledge sharing programs, and STRATMOR’s technology and data strategies. Springer has over 30 years of experience in mortgage professional services and technology arenas. As EVP of Sales at Motivity Solutions, Springer’s responsibilities included development and execution of “go to market” sales and product strategies. She was instrumental in building Motivity Solutions from a startup to the industry leader in business intelligence in the mortgage space. Springer was also EVP of Sales for Mortgage Cadence, an industry leading financial and technology firm. She drove sales strategy as well as managed several teams to effectively sell and deploy enterprise software. Springer has a BS degree from Regis University, earning the John S. Brennon award for excellence in Business Administration.

    Gary Ives, Chief Information Officer, Pulte Mortgage LLC

    Gary Ives is the Chief Information Officer at Pulte Financial Services. Mr. Ives has been with Pulte Financial Services for 16 years where he has led the transformation of Pulte Mortgage’s technology platform. This includes a leading-edge digital customer experience, end-to-end business process management, extensive manufacturing automation, and seamless homebuilder integration. Prior to joining Pulte, Gary worked as a system and strategy consultant with BearingPoint.

    Brian Kukwa, Vice President, Mortgage Technology, Pentagon Federal Credit Union

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