Residential CMS Loan Administration Track

Residential CMS SealWelcome to the Residential Certified Mortgage Servicer (CMS) Loan Administration Track. The curriculum for this designation is progressive and comprised of three levels. The first two levels the achievement certificate and professional certificate lay a foundation for the final level, the CMS itself. The Residential Certified Mortgage Servicer (CMS) Specialist Certificate and Designation program is built on a specialist track system where students can concentrate in the area of servicing most applicable to their day-to-day work or career goals. Tracks include loan administration, financial controls and investor administration, and default administration.

The first two levels of this track are comprised of distance learning courses. Courses can be accessed from anywhere, at anytime. The final and third level is the Advanced Servicing Workshop, a classroom-based course offered throughout the year at locations across the United States.

Level I: Residential Mortgage Servicer Loan Administration Achievement Certificate

Prerequisites

  • A minimum one year of industry experience is recommended.

Step 1: Enroll in the Achievement Certificate

Enroll in the program, courses and exam for a special price.
Register Now
Step 2: Complete Required Level I Curriculum

Complete the following five web-based courses. 

  • Basics of Mortgage Servicing
  • Escrow Essentials
  • Insurance Servicing
  • Loan Administration Essentials for Customer Service
  • Mortgage Banking Primer

Step 3: Pass the Level I Exam
Pass the CMS Level I
comprehensive exam. Passing the test earns the Residential Servicer Loan Administration Achievement Certificate.

About this achievement: The Achievement Certificate represents 50+ hours of concentrated residential servicing education. Many leading companies have pursued this certification for their servicing personnel.

Next steps: While many individuals and companies choose to conclude their education with this achievement certificate, many continue on to complete Level II, the Residential Certified Mortgage Servicer Professional Certificate.

Level II: Residential Mortgage Servicer Loan Administration Professional Certificate

Prerequisites

  • Three of four years of industry experience is recommended.
  • Completion of the CMS Loan Administration Achievement Certificate (Level I)

Step 1: Enroll in the Professional Certificate

Enroll in the program, courses and exam for a special price.
Register Now
Step 2: Complete Required Level II Curriculum

Complete the following five web-based courses. 

  • Essentials of Mortgage Payoff, Assumptions & Lien Release
  • Fair Lending Essentials
  • Servicing Home Equity Products
  • Special Loan Administration I
  • Special Loan Administration II (prerequisite: Special Loan Administration I)

Step 3: Pass the Level II Exam

Pass the CMS Level II comprehensive exam. Passing the test earns the Residential Servicer Loan Administration Professional Certificate.

About this achievement: The Professional Certificate represents 100+ hours of concentrated residential servicing education. Many leading companies have pursued this certification for their servicing personnel.

Next steps: While many individuals and companies choose to conclude their education with this professional certificate, many continue on to complete Level III, the Residential Certified Mortgage Servicer (CMS) Designation.

Level III: Residential Certified Mortgage Servicer (CMS) Loan Administration Specialist Designation

Prerequisites

  • Four or more years of industry experience is recommended
  • Completion of the CMS Loan Administration Professional Certificate (Level II)

Step 1:
Enroll in the Specialist Designation package

Enroll in the program & exam (required course not included).
Register Now
Step 2:
Complete Required Level III Curriculum


The Advanced Servicing Workshop is a classroom-based course. This course is offered throughout the year in locations across the United States.

Click here for upcoming offerings.

Step 3:
Pass the Level III Exam


Pass the Loan Administration CMS Level III Comprehensive Exam.

About this achievement: Many leading companies have pursued this certification for their servicing personnel. It recognizes an individual's superior knowledge and experience in servicing practices, theories and applications. This specialist designation, offered exclusively by MBA Education, the education division of the Mortgage Bankers Association (MBA), establishes a high standard of training for servicing professionals.

Maintaining the CMS Designation: A Residential CMS Designee must complete two points of continuing education every two years. Continuing education can be earned by successfully completing one of the applicable MBA Education courses, or by attending MBA conferences and/or conventions. Prior to the end of the two-year period, designees must complete the CMS Continuing Education Reporting Form and submit it with a $100 re-accreditation fee.