Ingrid Jaschok

Senior Vice President, Default Servicing Cenlar FSB

Ingrid joined Cenlar in 2023. Previously Ingrid was with Flagstar as an SVP of Default Operations and Senior Vice President at Citi where she assisted the team with a start-up of Vulnerability Remediation in the Global Technology areas. Prior to Citi, she served as the Executive Vice President of online auction operations at Auction.com where she managed merchandising to transaction servicing processing. Ingrid was the Senior Vice President at Freedom Mortgage prior to Auction.com, where she managed their nationwide call centers. Ingrid started her career at Mr. Cooper for 16 years, where she spent time in almost every area of the servicing business developing her leadership skills. As a Senior Vice President who oversaw multiple functions that included Servicing, Operational Risk, Internal Controls, Core Servicing and Management Information Systems, she partnered with her team and technology to create an automated loss mitigation process for customers during the pandemic. Ingrid also won the 2019 Women in Housing Leadership Award for Diversity & Inclusion while at Mr. Cooper. In addition, as part of her focus on diversity and inclusion, she started Mr. Cooper’s first Pride group. Ingrid is a graduate of Kent State University and holds a Bachelor of Science in Education.

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