Jackie Torres

SVP Support Administration LoanCare

As Senior Vice President of Support Administration at LoanCare, Jackie Torres specializes in process engineering and enhancements. She leads in delivering data-first methodologies and reporting throughout LoanCare’s operation. With her teams spanning across the organization from Consumer Communications and Reporting, Document Control, Releases, and Loss Mitigation, Jackie maintains the objective to meet any operational needs with a “how can we help” approach. Jackie has over 20+ years of mortgage servicing experience, working throughout servicing before moving into data and reporting, where her niche for telling a story through data and enhancing servicing performance took root. Prior to LoanCare, she worked at Cenlar, JP Morgan Chase and Franklin Credit, assisting in data functions.

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