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Disaster Recovery

Disaster Recovery PaperRead our resource paper for homeowners that outlines what to do before and after the disaster along with how to start, and then, work through the recovery process.


Inside this useful resource you will find sections pertaining to:

  • Before the Disaster: How to Prepare
  • After the Disaster: Immediate Steps
  • Beginning the Recovery Process
  • Recovery and Rebuilding Assistance
  • Insurance Payments Distribution Flow Chart

Read the Spanish language version here. Translation services provided by National Association of Hispanic Real Estate Professionals (NAHREP).

Download the full resource guide.

 Important First Steps if You Have Been Affected

Call your mortgage servicer, which is the company you make your monthly mortgage payment to. These companies have plans and programs to help you through this difficult time, but they need to hear from you. 

Call your homeowners insurance company and, if you have it, your flood insurance company. It's important to get the ball rolling with them immediately.

Apply for disaster assistance with the Federal Emergency Management Agency (FEMA). They have a number of resources to help. Call (800) 621-3362 or visit www.disasterassistance.gov.