MBA Education Foundational Concepts in Residential Mortgage Servicing Feb. 6

MBA Staff

November 02, 2017

MBA Education presents a workshop, Foundational Concepts in Residential Mortgage Servicing, Tuesday Feb. 6 in conjunction with the MBA National Servicing in Mortgage Banking Conference & Expo at the Gaylord Texas outside of Dallas.

Foundational Concepts in Residential Mortgage Servicing is designed to present a comprehensive overview of elements, departments and players in residential mortgage servicing. Drawn from content presented in MBA Education's online School of Mortgage Servicing, this workshop is an excellent opportunity for front-line staff to get a grounding in key concepts, regulations and latest challenges facing servicing operations today. The workshop will not only review basic servicing functions and the potential compliance risks of not applying appropriate processes, but provides insights into how best to implement processes to minimize these risks.

This full-day workshop is designed for servicing staff, front-line management, risk managers, QA staff and anyone serving mortgage servicing departments. While content is geared towards personnel with zero to four years of mortgage servicing experience, all levels of experience are welcome to attend. Whether you are attending MBA's National Mortgage Servicing Conference or not, this workshop is an excellent opportunity to hear from industry experts and connect with your peers.

This workshop will highlight the following areas of residential mortgage servicing:
--Escrow management
--Cash management
--Investor administration
--Collections and loss mitigation
--Bankruptcy, foreclosure and REO
--Financial management
--Quality control

Who Should Attend
--Servicing staff with 0-4 years' experience
--Customer Service Representatives
--Collections Specialists
--Default Support
--Mortgage Servicing Auditors
--Front-line management
--Compliance personnel
--Anyone seeking to gain a foundational understanding of residential mortgage servicing.

--Pat Taylor, Managing Director, New Directions Consulting Services

To register, click

Attendees of both the MBA National Mortgage Servicing Conference and this workshop can receive $50 off their respective registration fees for a total discount of $100. Please contact for this discount.

Hotel Registration Information
All registrants are responsible for making their own hotel accommodations. For those attending the workshop ONLY and not the National Mortgage Servicing Conference & Expo, please contact Danielle Jackson at or (202) 557-2873 for hotel accommodation information.

MBA Diversity and Inclusion scholarship opportunities are available for this offering. Click for more information:

The workshop will begin at 9:00 a.m. CT and run until 4:00 p.m. CT. Registration will begin at 8:30 a.m.. Beverages will be served in the morning and a full lunch will be served in the afternoon.

MBA Education recommends you wait until after you receive our registration confirmation email before you make any travel arrangements. MBA assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations, or any other fees, charges, penalties, or other incidental costs that a registrant might incur. To review all of MBA Education policies, click

For more information, click

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