Servicers Not Providing Enough 'Wow Factor' to Keep Borrowers Loyal

February 28, 2019

National Mortgage News, Feb. 27, 2019--Elina Tarkazikis (subscription)
Mortgage servicers are not doing enough to keep borrowers loyal when it comes to the next loan. Only 17% of borrowers will use their same servicer to originate or refinance a mortgage loan, according to the Mortgage Bankers Association.

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