Disaster Recovery

Disaster Recovery

Disaster Recovery: A Resource for Homeowners

Disaster Recovery PaperRead our resource paper that outlines what to do before and after the disaster along with how to start, and then, work through the recovery process.

Inside this useful resource you will find sections pertaining to:

  • Before the Disaster: How to Prepare
  • After the Disaster: Immediate Steps
  • Beginning the Recovery Process
  • Recovery and Rebuilding Assistance
  • Insurance Payments Distribution Flow Chart


Read the Spanish language version here. Translation services provided by National Association of Hispanic Real Estate Professionals (NAHREP).

MBA members are able to download a copy of the Resource Guide that allows them to add their own branding to the front cover. Download a copy from the Resources from Residential Policy Committees and Networks section in the Residential Member Portal.

Download the full resource guide

Important First Steps if You Have Been Affected

Check MarkCall your mortgage servicer, which is the company you make your monthly mortgage payment to. These companies have plans and programs to help you through this difficult time, but they need to hear from you.

Check MarkCall your homeowners insurance company and, if you have it, your flood insurance company. It's important to get the ball rolling with them immediately.

Check MarkApply for disaster assistance with the Federal Emergency Management Agency (FEMA). They have a number of resources to help. Here's how the registration process works.  Call 800-621-3362 or visit www.disasterassistance.gov

Supporting Hurricane Relief in Puerto Rico

MBA has made donations to two organizations that are active and mobilized in Puerto Rico, including:

  • United for Puerto Rico, organized by the First Lady of Puerto Rico, Beatriz Rossello, is a collaboration of private sector sponsors organized to direct resources and aid including donations, volunteers, goods and services, to those affected by Hurricane Maria.  

  • Americares, which provides emergency medical supplies and medicine to disaster victims. Already $3 million in essential medicines - 7 tons of supplies including antibiotics, wound-care supplies, intravenous fluids, mental health medications and chronic disease treatments have been airlifted to Puerto Rico.