
Humanized marketing is tough. It takes time to build relationships with your customers so that you'll know their needs well enough to deliver the information they need when they need it most. But the payoff is huge: getting the right message to the right person at the right time creates loyalty and increases the lifetime value of every customer you serve. The same is true of relationships you maintain inside your organization--that is, with your employees.
September 26, 2019

Ann E. (Annie) Zager is a Senior Analyst with Bellwether Enterprise Real Estate Capital, Minneapolis.

Use of digital omnichannel "mappings" across all delivery segments and technological solutions offers executives muc- needed rationalization for investment, retirement, privacy, security, behaviors and offerings. In Part 1, the rationale for using DOC as a framework.

MBA's Builder Application Survey tracks mortgage applications taken by lenders affiliated with, or who work in cooperation with, home builders on the purchase of new single family homes. This week's chart highlights the strength we have seen in the home building sector thus far in 2019.

Planet Home Lending, Meriden, Conn., announced Muthu Srinivasan as the company's new Chief Technology Officer and Jeffrey Ratter as Chief Information Officer.

In this week's Washington Report, MBA Associate Vice President of Legislative and Political Affairs Dan Grattan discusses developments on Capitol Hill and in Washington, D.C.

In this episode of CREF Corner Office Conversation, Matt Galligan, Vice Chairman of Real Estate Finance at CIT Group, and member of MBA's Board of Directors, discusses his insights on the CRE market and also shares advice for young professionals looking to advance in their careers in commercial real estate finance.



The critical defect rate decreased in the first quarter from the previous three quarters and is now within range of the critical defect rate for calendar year 2018, ARMCO reported.

MSNBC Morning Joe co-host Mika Brzezinski and mPower Founder Marcia M. Davies discuss the mPowering You, MBA's Summit for Women in Real Estate Finance, taking place Saturday, Oct. 26 in Austin, Texas in conjunction with the Mortgage Bankers Association's Annual Convention & Expo.

Sandeep Hinduja is Head of Sales with Wipro Gallagher Solutions, a Wipro Limited company offering technology products and services for retail, wholesale, correspondent and consumer lenders.