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  • CC_GO_100.2 CMF Debt Application and Underwriting

    This is a commercial/multifamily course. The commercial/multifamily loan cycle begins when a property owner or prospective borrower approaches a loan originator seeking financing for a new property, or for an existing property. The prospective borrower submits required documentation to the loan ori

  • CC_GO_100.1 CMF Fundamentals

    This is a commercial/multifamily course. Servicers play a key role in the commercial/multifamily lending cycle. As liaison between the borrower and lender/investor sides of the real estate finance industry, servicers are required to have an understanding of the key concepts related to commercial/mu

  • CC_GO_100.3 CMF Loan Documentation and Closing

    This is a commercial/multifamily course. The agreements, documents, and promises made and executed at the loan closing flow through to the commercial mortgage loan servicer from closing. Nearly all of the actions to be taken over the life of the loan are governed by the terms memorialized in the do

  • CC_GO_100.4 CMF Servicing, Sale, and Securitization

    This is a commercial/multifamily course. The servicing process begins immediately after a loan is closed and continues until the loan is paid off and the related lien is released. Servicing is the process of enforcing and overseeing loan document terms and conditions to protect the designated inter

  • CC_S_200.1 Asset Management in CMF Debt Servicing

    This is a commercial/multifamily course. In the most general of terms, asset management is the professional management of an asset or group of assets to meet specified goals for the benefit of lenders, investors, and borrowers. In the case of commercial/multifamily lending, the assets are commercia

  • CC_S_202.1 Benchmarking in CMF Debt Servicing

    This is a commercial/multifamily course. Benchmarking is the process by which servicers measure their operational performance. By measuring their performance against standard "benchmarks", servicers are able to determine where they are operationally successful, where there is room for improvement,

  • CC_S_203.3 CMF Agency Servicing Agreements

    This is a commercial/multifamily course. Servicing agreements for agency loans are typically a single contract that covers all of the loans or pools of loans serviced for the agency (as opposed to CMBS pooling and servicing agreements, which are specific to each pool of loans). The reason this is p

  • CC_S_205.1 CMF Debt Insurance Compliance

    This is a commercial/multifamily course. In the commercial/multifamily mortgage marketplace, insurance coverage is critical to investors to mitigate certain risks that investors assume when investing in commercial/multifamily mortgage loans. Simply stated, insurance is a financing technique to tran

  • CC_S_200.5 CMF Default Management

    This is a commercial/multifamily course. Servicers must act to identify early warning signs of default. They do this through annual inspections and either quarterly or annual reviews of financial reports to try to identify and deal with potential problems early in the process. Effective communicati

  • CC_S_201.4 CMF Financing Vehicles

    This is a commercial/multifamily course. The commercial/multifamily (CMF) servicer's obligations for a particular loan depend in part on the way in which the loan is financed. The financing vehicle also determines which parties will be involved after the loan closes and their relationships to the o

  • CC_S_205.4 CMF Insurance Compliance Review

    This is a commercial/multifamily course. Is the property covered? Answering this question is a critical responsibility of the servicer. It is the duty of the servicer to ensure that the borrower is in compliance with the various insurance coverage requirements set forth in the loan documents, servi

  • CC_S_206.1 CMF Loan Document Fundamentals

    This is a commercial/multifamily course. MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Navigating CMF Loan Documents, which is no longer availab

  • CC_S_206.4 CMF Loan File and Supporting Documents

    This is a commercial/multifamily course. Beyond the promissory note and the security instrument, there are several other loan documents that are significant in the documentation of a commercial/multifamily mortgage loan and the secured property. Documents such as loan agreements, modifications, lea

  • CC_S_204.2 CMF Loan Surveillance

    This is a commercial/multifamily course. Commercial/multifamily loan surveillance involves the enforcement of loan document terms. In addition to basic loan terms such as outstanding balance, interest rate, amortization, and maturity, the loan documents contain requirements related to tax and insur

  • CC_S_204.4 CMF Performance Surveillance

    This is a commercial/multifamily course. Commercial/Multifamily performance surveillance involves monitoring the performance of the loan and property using various methods and measures and responding to performance findings as appropriate. The servicer's surveillance responsibilities related to loa

  • CC_S_203.2 CMF Pooling and Servicing Agreements

    This is a commercial/multifamily course. Pooling and servicing agreements (PSAs) govern commercial mortgage-backed securities (CMBS) pools of loans and are unique to each deal. The PSA will set forth specific servicing requirements of key loans comprising the deal, consistent with accepted standard

  • CC_S_203.4 CMF Portfolio Servicing Agreements

    This is a commercial/multifamily course. Compared to agency and CMBS servicing requirements and agreements, which tend to be more standardized across the industries, portfolio lender servicing requirements and agreements may be as unique as the individual lenders. Typically, a portfolio lender dete

  • CC_S_204.3 CMF Property Surveillance

    This is a commercial/multifamily course. Servicer surveillance of commercial/multifamily collateral real estate is provided for in the borrower's loan documents and detailed in the servicing agreement. The level of property surveillance may vary based on such characteristics as the property type,

  • CC_S_201.1 CMF Servicer Background

    This is a commercial/multifamily course. MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Basics of CMF Servicing, which is no longer available for

  • CC_S_203.1 CMF Servicing Agreement Fundamentals

    This is a commercial/multifamily course. A servicing agreement is a contract between a lender and a servicer that stipulates various obligations and requirements of the servicer. Servicing agreements exist in a variety of formats, lengths, and levels of detail. Although most servicing agreements ad

  • CC_S_207.1 CMF Servicing Operations Fundamentals

    This is a commercial/multifamily course. Within every commercial/multifamily servicing organization there are various operational duties that are essential to the successful management of servicing loan portfolios. These duties involve the management of cash, the processing of loan transactions and

  • CC_S_201.2 CMF Servicing Relationships

    This is a commercial/multifamily course. MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Basics of CMF Servicing, which is no longer available for

  • CC_S_201.3 CMF Sources of Funds

    This is a commercial/multifamily course. Mortgage bankers, brokers, and direct lenders have a choice of capital funding sources. These sources compete for business based on price, service, loan terms, and relationship. This course will examine funding sources in commercial/multifamily real estate f

  • CC_S_204.1 CMF Surveillance Fundamentals

    This is a commercial/multifamily course. Commercial/multifamily surveillance is all about information. Servicers are the borrower and property contact as well as the focal point for gathering the information that is used to monitor loan or pool performance. Loan documents, servicing agreements, an

  • CC_S_207.3 CMF Tax and Insurance Escrow Administration

    This is a commercial/multifamily course. The timely and efficient monitoring of tax and insurance escrows is a critical responsibility of the servicer in order to protect the lender/investor's security interest in the property. When taxes are not paid on the property, there is a high risk of liens

  • CC_S_200.3 Common CMF Borrower Requests

    This is a commercial/multifamily course. One of the primary responsibilities of the servicer is to handle the various requests that come from the borrower. These requests usually originate from some business need regarding the upkeep or maintenance of the property or are related to various tenant i

  • CC_S_204.5 Communicating CMF Surveillance Findings

    This is a commercial/multifamily course. The servicer is responsible for reporting commercial/multifamily surveillance findings to investors as set forth in the servicing agreement. The servicer may also be responsible for taking steps to minimize loss when a loan goes into default. This may involv

  • CC_S_207.4 Critical CMF Servicing Operations and Duties

    This is a commercial/multifamily course. MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Servicing Operations in CMF Lending, which is no longer a

  • CC_S_205.3 Essential CMF Insurance Considerations

    This is a commercial/multifamily course. There are many issues and challenges that servicers face when dealing with commercial insurance coverage in mitigating the risk of loss to lenders. In some instances the course of action is clear, but in other instances often the insurance professionals may

  • CC_S_202.2 External CMF Benchmarking Requirements

    This is a commercial/multifamily course. MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Benchmarking CMF Servicer Performance, which is no longer

  • CC_S_201.5 How CMF Servicers Make Money

    This is a commercial/multifamily course. Servicing profitability is a concern to lenders, investors, and servicers alike. Without a strategic plan, servicers would be unable to cover their own costs, invest in technological improvements, or meet their contractual obligations. Servicing income is p

  • CC_S_202.3 Internal CMF Benchmarking Requirements

    This is a commercial/multifamily course. The benchmarking process involves the development of internal requirements which serve as standards, as well as testing for compliance with those standards. This course will look at some of the critical factors that influence the setting of internal standard

  • CC_S_202.4 Measuring Performance of CMF Loans

    This is a commercial/multifamily course. Once servicers identify external requirements and develop internal processes, they are able to assess their performance by measuring compliance against these requirements and processes. To that end, this course will address the monitoring and measuring of se

  • CC_S_200.2 Monitoring CMF Property Operations

    This is a commercial/multifamily course. Property surveillance is a pre-emptive effort used in protecting the value of the loan collateral and the return for the investor. Most property surveillance efforts are the responsibility of the servicer's asset management team. This course examines proper

  • CC_S_202.5 Risks and Consequences of CMF Loans

    This is a commercial/multifamily course. This course explores the possible consequences of non-compliance; non-compliance with loan documents, servicing agreements, policies, procedures, and more. It begins with a look at the most common pitfalls that may result in non-compliance and then moves on

  • CC_S_206.3 Security Instruments in CMF Lending

    This is a commercial/multifamily course. While the promissory note is the source of payment terms, the security instrument is the source of most other terms, conditions, restrictions, and covenants for the loan and the property. In order to properly service commercial/multifamily real estate loans,

  • CC_S_200.4 Special CMF Borrower Requests

    This is a commercial/multifamily course. The servicer may receive specialized borrower requests that require an in-depth understanding of current market conditions and the implications of approving the requests to the mortgage and to the lender. The borrower may request certain changes to the origi

  • CC_S_207.2 System Processing in CMF Servicing

    This is a commercial/multifamily course. Within every commercial/multifamily servicing organization there are various operational duties that are essential to the successful management of servicing loan portfolios. Servicing operations utilize servicing systems and other ancillary systems to board

  • CC_S_206.2 The CMF Promissory Note

    This is a commercial/multifamily course. In order to properly service commercial/multifamily mortgage loans, it is necessary to understand the requirements of the promissory note (aka "the note"). Although the basic information contained within the promissory note may have been setup in the service

  • CC_S_205.2 Types of CMF Insurance

    This is a commercial/multifamily course. A borrower's company, organization, partnership, etc. can be very successful and structured in a way that makes the borrower suitable for the commercial/multifamily mortgage deal; however, without the proper insurance coverage, unforeseen losses can seriousl

  • CS_GO_100 Life Cycle of CMF Loans

    This is a commercial/multifamily course. Life Cycle of CMF Loans guides the servicing professional through the life cycle of a commercial/multifamily loan. It begins with an introduction of basic concepts related to commercial/multifamily lending, including an overview of the lending cycle, key par

  • CS_S_200 Asset Management in CMF Lending

    This is a commercial/multifamily course. In the most general of terms, asset management is the professional management of an asset or group of assets to meet specified goals for the benefit of lenders, investors, and borrowers. In the case of commercial/multifamily lending, the assets are commercia

  • CS_S_201 Basics of CMF Servicing

    This is a commercial/multifamily course. Commercial/multifamily (CMF) finance is a dynamic, growing, and ever-changing industry, and the servicing of commercial/multifamily loans is complex. Successful servicing requires complete industry knowledge. This series presents concepts critical to a well-

  • CS_S_202 Benchmarking CMF Servicer Performance

    This is a commercial/multifamily course. Benchmarking is the process by which servicers measure their overall operational performance; identifying standards and comparing performance to those standards. Benchmarking CMF Servicer Performance takes the learner through the commercial/multifamily bench

  • CS_S_204 CMF Servicer Surveillance

    This is a commercial/multifamily course. Commercial/Multifamily (CMF) Servicer Surveillance explores the commercial/multifamily servicer's role of monitoring the anticipated and unanticipated issues or events that may impact the performance of a commercial/multifamily mortgage loan. The servicer's

  • CS_S_203 CMF Servicing Agreements

    This is a commercial/multifamily course. A servicing agreement is a written agreement between an investor and a mortgage servicer spelling out the rights and obligations of each party. An understanding of the various types of servicing agreements and the key clauses of these contracts is vital for

  • CS_S_205 Insurance Compliance for CMF Lending

    This is a commercial/multifamily course. Designed for commercial/multifamily (CMF) mortgage servicing professionals with 4-7 years of experience, Insurance Compliance for CMF Lending provides critical concepts for making management-level decisions related to insurance surveillance functions. The s

  • CS_S_206 Navigating CMF Loan Documents

    This is a commercial/multifamily course. In order to properly service commercial/multifamily real estate loans, it is necessary to understand certain requirements of the loan documents. There is no substitute for checking the loan documents whenever an issue arises; even if a loan's key terms have

  • CS_S_207 Servicing Operations in CMF Lending

    This is a commercial/multifamily course. Within every commercial/multifamily (CMF) servicing organization there are various operational duties that are essential to the successful management of a servicing loan portfolio. These duties involve the management of cash, the processing of loan transacti