FRAUD PREVENTION TRACK: Fraud Recycled - Old Scams in a New Market

Chief Operations Officer, NCS/National Credit-Reporting System, Inc.

Lisa Binkley is a seasoned mortgage industry leader with over 30 years of experience in risk management, fraud prevention, and business technology solutions. As Chief Operations Officer (COO) at National Credit-reporting System, Inc. (NCS), she drives product innovation, operations and business development, focusing on streamlined loan manufacturing workflows and fintech advancements. Lisa quickly rose to prominence early in her career, pioneering one of the country’s first pre-funding fraud investigation units. She has played a pivotal role in developing industry-leading automated risk management tools, including mortgage fraud detection, appraisal quality verification, and income verification solutions. Her leadership in product enhancements and automation has helped lenders significantly reduce processing times and improve efficiency. A nationally recognized speaker and thought leader, Lisa has contributed to major industry conferences, working groups, and publications. She has been honored as one of Housing Wire’s Influential Women in Mortgage and continues to advocate for smart automation, risk mitigation, and operational efficiency in the mortgage lending space.

Executive Director - Secured Lending Fraud Risk, Chase

Robb Hagberg is Executive Director of Secured Lending Fraud Risk at Chase. His team acts as second line oversight and fraud strategy for Home Lending, Auto and Business Banking Lending. His team ensures appropriate fraud tools, controls and policies are in place and promotes developing fraud risk strategy to mitigate the Bank’s fraud and credit abuse experience. Hagberg also manages the Identity Theft Prevention Program for all three businesses and their digital enrollment rules. Prior to joining Chase, he held various leadership roles in the fraud space at Freddie Mac, Option One Mortgage, ABN Amro/LaSalle Bank and MGIC.