GENERAL SESSION: AI and the Future of Work

Tuesday, October 21, 2025 11:45 AM-12:30 PM Cobalt Ballroom, Level 4
General Session
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See how Google, one of the biggest names shaping AI, is making an impact in the mortgage processes. See use cases and gain perspective on how your team’s work, and your own, may change as you progress on your AI journey. The session begins with the announcement of the MBA NewsLink Tech All-Stars. Sponsored by Essent Guaranty Inc.

Speakers

Introductions

  • Photo of Felipe Obando, Jr.
    Felipe Obando, Jr.

    Vice President, Marketing, Essent Guaranty, Inc.

    Felipe Obando has served as VP of Marketing for Essent since 2012. Felipe has more than 25 years of B2B and B2C marketing experience in the private mortgage insurance, title insurance, and online banking industries. He holds both BA and MBA degrees from Northeastern University and currently resides in Philadelphia, PA.

    • Speakers

  • Photo of Geoff Kramer
    Geoff Kramer

    Financial Services Engineering Leader, Google, Inc.

    Geoff Kramer is the Head of Enterprise Financial Services, North at Google. In this role, Geoff supports customers in Mortgage, Insurance, and Capital Markets. With mortgage originators and servicers, Geoff has implemented Generative AI solutions to improve underwriter productivity, support back-office operations, perform document entity extraction, generate and evaluate compliance rules, and create voice agents that engage and support customers. Geoff has been amazed at the ability of underwriters, brokers, and loan officers to adapt to and leverage new tools and technology, which accelerates and simplifies the home buying experience.

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