Single-Family Track: Mortgage Servicing Challenges and Opportunities

Monday, June 2, 2025 10:40 AM-11:15 AM Mizner Ballroom
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 Against the backdrop of slowing economic growth, rising delinquencies, deteriorating loss mitigation performance, policy uncertainty and higher-for-longer interest rates, what are the prospects for mortgage servicing market going forward?  The panel leads a discussion on the operational and financial challenges and opportunities for MSR holders, market consolidation, the rise of nontraditional MSR investors, the role of banks, and the potential of recapture.

Speakers

Moderator

  • Photo of Nolan E. Turner, CMB
    Nolan E. Turner, CMB

    Managing Director, Carrington Mortgage Services, LLC

    Nolan Turner is the Managing Director for Carrington Holding Company. He leads Carrington’s strategic initiatives, growth / revenue objectives, and industry partnerships across Carrington’s 8 vertically integrated companies and 4,000 employees. Nolan brings nearly 20 years of experience across the entire mortgage loan life cycle (Capital Markets, Lending, Servicing, Default Management, Title, Real Estate, and RMBS Trading). Prior to Carrington, Nolan held leadership roles within the Investment Bank at Wachovia and wholesale loan operations at World Savings. Nolan is an MBA Future Leader, a CMB, and holds post graduate degrees in Cognitive Psychology and Quantitative Analytics.

    • Speakers

  • Photo of Isaac Boltansky
    Isaac Boltansky

    Head of Public Policy, Pennymac

    Isaac Boltansky is the Head of Public Policy at Pennymac, where he oversees the development and execution of the company’s public policy strategy. In this role, he is responsible for strengthening Pennymac’s relationships with key government and industry stakeholders, advancing the firm’s policy objectives, and providing strategic thought leadership across the organization. Mr. Boltansky is a widely respected policy expert whose insight is regularly cited by leading media outlets, including Bloomberg, The Wall Street Journal, The New York Times, CNBC, HousingWire, and others. Prior to joining Pennymac, he held senior roles in policy research and analysis at BTIG, Compass Point Research and Trading, the Congressional Oversight Panel for the Troubled Asset Relief Program, and EJF Capital.

  • Photo of Michael P. Patterson
    Michael P. Patterson

    Senior Executive Vice President and Chief Operating Officer, Freedom Mortgage Corporation

    Mike Patterson is currently Chief Operating Officer at Freedom Mortgage Corporation where he oversees the Capital Markets, Financial Reporting, and Corporate Operations. He has over 20 years of combined experience in the financial services industry and the residential mortgage markets. Mike joined Freedom Mortgage in 2006 as part of an acquisition from Irwin Mortgage where he led the Wholesale operations and finance areas. Today he serves on the Mortgage Bankers Association’s RESBOG committee and is active in many other industry committees. Mr. Patterson earned his bachelor’s degree in Finance from the University of Evansville and an MBA from Indiana University.

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