BREAKOUT SESSION: Bridging the Gap - Streamlining Default Management and Servicing Transfers
With rising default loans, efficient loan transfers between primary, master, and special servicers are more critical than ever. This session covers best practices for default management, role clarity, and effective communication and explores strategies for standardizing processes and improving efficiency in special servicing transfers. (Focus: Asset Management, Special Servicing)
Speakers
Moderator
Brandon Dornish is a managing director with JLL Real Estate Capital, LLC, overseeing Business Enablement/Technology and co-leading the asset management operations for Freddie Mac. Brandon joined the company in 2013 (HFF) and has experience with multiple lending platforms including Freddie Mac, Life Company and Debt Funds.
Speakers


Christina Hayhow is a Vice President and Senior Commercial Asset Consultant within Midland Loan Services’ Special Servicing team in the Real Estate Solutions group. In this role, she manages Midland's Due Diligence platform, works for investors and other clients, and negotiates loan workouts on properties in Special Servicing. Christina has a background in residential and commercial real estate, including loan servicing, asset management, underwriting, and client relations. Christina earned a Master of Public Administration from Syracuse University, and Bachelor’s in Anthropology and Public Administration, with a minor in Economics.

Rick White represents lenders, primary servicers, master servicers, and special servicers in all aspects of structured finance and servicing matters related to commercial (CMBS) and residential mortgage-backed securities (RMBS). He has experience representing clients in matters such as assumptions, defeasances, reconfigurations, condominium conversions, senior and mezzanine financing, preferred equity investing, loan modifications, cash management issues, and issues related to defaulted real estate loans and troubled assets. He has experience working with special servicers in workouts and other resolutions relating to nonperforming loans, including restructurings of debt, loan modifications and extensions, and exercising lender rights and remedies. He also represents loan originators and issuers in securitization matters. In addition, White represents hedge funds, banks, and other entities in the acquisition and disposition of commercial and residential mortgage loans and the related mortgage servicing rights (MSRs). He has significant experience in the acquisition of pools of performing and nonperforming residential and commercial mortgage loans and the related MSRs from almost every major Wall Street-based holder of mortgage loans.

Grant Winemiller is currently a Vice President at KeyBank Real Estate Capital. With over 13 years of experience across various functions of commercial loan servicing and asset management, Winemiller is currently responsible for managing a team of special servicing asset managers in KeyBank’s Overland Park, KS office. He provides strategic guidance and oversight to his team and KeyBank’s clients, formulating workout strategies for non-performing assets in KeyBank’s special servicing portfolio. These assets encompass a wide spectrum of product types, asset classes, loan size and complexity. Additional duties include management of KeyBank’s B-Piece due diligence platform and performance monitoring of CMBS, CLO, and Freddie Mac securitizations. Winemiller earned his Bachelor of Science degree in Finance from the University of Central Missouri.