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BREAKOUT SESSION: Servicing Unconventional Asset Types

Monday, May 19, 2025 1:00 PM-2:00 PM Great Hall 2, 3rd Floor, Convention Center
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As commercial lending evolves, servicers must adapt to non-traditional assets like solar farms, billboards, data centers, and SFR portfolios, along with complex financing structures such as Tax Credit deals and CPACE. This session explores the unique challenges of servicing these assets, from compliance to risk management, and offers insights into industry strategies for supporting this evolving market. (Focus: Closing, Compliance, Servicing/Operations)

Speakers

Moderator

  • Photo of Jeanne St. John, CCMS
    Jeanne St. John, CCMS

    Executive Director, PGIM Real Estate

    Jeanne St. John is an Executive Director for PGIM Real Estate Loan Services where she oversees Asset Management of US Non-Core debt portfolios as well as Loan Servicing and Core Asset Management for European and APAC debt portfolios. Jeanne’s global team consists of asset managers located in the USA and Europe along with an operations team in Europe responsible for loan servicing of Core through Value-Add debt mandates outside of the USA. Prior to joining PGIM Real Estate in 2010, Jeanne worked at CRESA Partners Capital Markets where she structured and implemented bespoke real estate financing solutions for multinational corporate clients. Earlier, she worked in acquisitions and investor relations for RCP Investments, a private equity CRE investment manager serving accredited investors. Jeanne began her career at Archon Group, a subsidiary of Goldman Sachs. She holds a BA in Economics from the University of Dallas.

    • Speakers

  • Photo of David Ruiz
    David Ruiz

    Managing Director, Operations, ACORE Capital

    David Ruiz is a Managing Director of ACORE Capital working out of the San Francisco firm’s San Francisco office. David Ruiz has over 20 years of expertise in the commercial mortgage industry in the aspects of commercial lending operations, servicing and asset management. Recently, David was Senior Vice President of business development and client services at Backshop, a software company providing end to end commercial CRE solution to some of the largest commercial lending organizations in the industry; Bank of America, US Bank, Starwood Capital, PCCP, Genworth Financial, One West Bank and many others. His projects involved working with subject matter experts in different credit environments implementing automated software solution functionality and processes that were key to maximizing ef

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