Header Graphic - Legal Issues and Regulatory Compliance Conference

EMERGING ISSUES TRACK: The Changing Landscape Around Borrower Contact and Collection Rules

Tuesday, May 7, 2024 10:15 AM-11:45 AM Seaport G

This session discusses the recent changes in the regulations that govern borrower contact and collection rules in mortgage servicing. Panelists specifically address changes to the Telephone Consumer Protection Act (TCPA), the Fair Debt Collection Practices Act (FDCPA), New York’s Foreclosure Abuse Prevention Act, and changes to the state Statutes of Limitations to collect. Experts also touch upon the recent trends in borrower communication preferences, methods for effective collection and engagement with borrowers, and how the integration of technology can assist in these efforts, while staying compliant. Sponsored by Cooley.

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