BUSINESS OPERATIONS TRACK: Making Seamless Servicing Transfers Possible

Chief of Staff, Sagent

Matt Tully is Chief of Staff at Sagent, a joint venture of Warburg Pincus and Fiserv, Inc. In this capacity, Matt is responsible for oversight of the company's strategic, operational, and communications related initiatives. He joined Sagent in 2019 as Chief Compliance Officer and Head of Agency Affairs. Prior to joining Sagent Matt spent six years as the head of Government and Industry Relations at Essent, a mortgage insurance company. He began his career in Washington on Capitol Hill. Matt received his BA from the College of the Holy Cross and his MBA from George Mason University.

Executive Director, Loan Guaranty Service, U.S. Department of Veterans Affairs

John E. Bell III began serving as Executive Director, Loan Guaranty Service, on June 21, 2022. He is responsible for delivering VA Home Loan Benefits to his fellow Veterans. Mr. Bell has extensive mortgage industry experience having served in leadership roles with nationwide lenders for over 20 years before starting his career with VA in 2010. Mr. Bell’s top priorities are ensuring that VA home loan benefits are the product of choice for Veterans and that Loan Guaranty is the VA program of choice for his 900 talented staff. As Deputy Director, Mr. Bell was instrumental in VA Loan Guaranty Service’s fast response during the COVID-19 pandemic through frequent communications and the issuance of guidance which ensured that home loan benefits continued to be delivered to Veterans without delay and reassured industry partners at this critical time. As Assistant Director, Mr. Bell leveraged his industry experience to initiate Loan Guaranty’s transformation to better align with the fast-paced mortgage industry. Several key projects included automating Certificate of Eligibility (COE) functionality, implementing national workload for full file loan reviews and COEs, and national workload for program specific phone calls. Mr. Bell began his career in mortgage finance while attending Lambuth University in Jackson, TN. Mr. Bell served in the US Navy during Operation Restore Hope and the Gulf War.

Senior Policy Analyst, Federal Housing Finance Agency (FHFA)

Adam Elaroussi, Senior Policy Analyst, Division of Housing Mission and Goals, Federal Housing Finance Agency. Adam is a Senior Policy Analyst on the Single-Family Servicing and Asset Management (SFSAM) team in the Office of Housing and Regulator Policy (OHRP). Adam is responsible for loss mitigation and REO policies, disaster response efforts, supporting servicing transfer data standardization, and various other data & policy monitoring and surveillance activities. Prior to joining FHFA, Adam served as a Principal in CoreLogic's federal practice supporting federal agencies' use of technology, data, and analytics to advance housing policies and execute their missions. Prior to joining CoreLogic, Adam worked for Chronos Solutions where he supported federal contracts for servicing and REO.

Director of Client Administration, SVP, Flagstar Bank, N.A.

Senior Vice President, Servicing Operations, NewRez LLC

Joseph Prince (Joey) is currently the Senior Vice President of Loan Transfers, Advance Management, and Claims for Newrez Mortgage Servicing & Shellpoint Mortgage Servicing. Joey has spent the last 21 years in loan servicing management and oversight in the areas of servicing transfers, end of year tax reporting, special loans, investor accounting, investor reporting, payment processing, advance management, claims, and analytics. Over the last 14 years Joseph has led the Newrez/Shellpoint Mortgage Servicing transfer team in completing more than 9,000 transfers with various product types. He is currently the chair for the MISMO Development Work Group for Servicing Transfers.

Paradatec, Inc.

Kim Weaver is Director of Product Strategy at Paradatec, an award-winning AI-based document analysis platform. For over 25 years, Kim has worked to make lending more effective and efficient for all parties in the lending lifecycle. Starting first in the appraisal business, Kim next held multiple operational roles at several lenders, learning the entire loan lifecycle. Kim then moved into serving lenders, servicers, investors, insurers, and service providers – in product strategy, product management and client delivery roles for various lending-related technology systems focused on digital transformation at Freddie Mac, BCE Emergis (Bell), Fiserv, Pyramid Systems and now Paradatec.