INNOVATION & TECHNOLOGY TRACK: Realistic Servicing AI Use Cases for 2024
With generative AI going mainstream, the race is on for compliant use cases. This session explores AI use cases that are already operational and successful in servicing organizations, and what to expect in the future. Panelists discuss the technical and operational perspectives of the hottest tech trends in 2024. You won’t want to miss it.
Speakers
Facilitator
Julian Hebron is founder of The Basis Point, a sales and strategy consultancy to banks, lenders, and fintechs, and a consumer finance media brand. He advises top innovators in lending, banking, and housing on their most important and complex issues. With over 25 years in executive sales and marketing roles for companies like UBS, Wells Fargo, loanDepot, and LendUS -- as well as today's fintech disruptors -- Julian’s accessible analytical style distills the noisy consumer finance and real estate space into clear insights that banking, housing, and fintech leaders can relate to.
Speakers
Tom Clerici currently serves as Executive Vice President and Chief Technology Officer at Freedom Mortgage Corporation. In this role, he leads all technology operations, infrastructure, enterprise architecture, end user computing, telecommunications, governance and cyber security services across Freedom’s global enterprise information system supporting billions in monthly loan origination and a $450B servicing portfolio with over 2M borrowers.
Asim Qureshi is a technology innovator and an executive with over two decades of experience in high tech industry and management consulting. He has held cross functional leadership roles as the Chief Digital Marketing Officer, Chief Product and Marketing Officer, Strategy and Business Development Officer, and General Manager across both commercial and public sector organizations in the US and Europe. Currently, he leads Business Development for Artificial Intelligence and Machine Learning (AI/ML) across the US Federal Sector for Amazon Web Services and is based in Boston, MA.
Sridhar Sharma is Executive Vice President and Chief Information Officer for Mr. Cooper Group, where he is responsible for Product, Applications, Digital and Technology operations. Sharma has been with Mr. Cooper Group since 2015 and has over 25 years of experience leading technology and product engineering functions. He previously served as the Chief Technology Officer for Ugam Solutions Inc. (now part of Merkle) in Dallas. Before that, he was the Chief Evangelist and Architect for the Products and Platforms group at Infosys. Sharma earned a B.S. in Electronics and Communication Engineering from the University of Mysore, India, and an MBA from Cornell University in New York.