APPLIED COMPLIANCE TRACK: Chatbot Chatter – Managing Fair Housing and ECOA Risks in AI Driven Lending

Tuesday, May 5, 2026 2:30 PM-3:45 PM Biscayne Ballroom
Breakout Session

As mortgage lenders increasingly deploy artificial intelligence tools, new fair lending and fair housing risks emerge that demand immediate attention from legal and compliance professionals. This session examines how AI-powered chatbots and digital agents can create disparate treatment and disparate impact risk through scripted responses, data inputs, algorithmic design, and consumer steering. Participants gain insight into how advocates and regulators evaluate AI-driven consumer interactions and what third-party risk management techniques should be developed. Sponsored by Orrick.

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