Working For: CREF Servicers
Servicers are the backbone of the commercial real estate finance community and are often at the forefront of implementing new technologies, gaining operational efficiencies through innovative strategies, shaping the future of the entire loan lifecycle.
MBA is your home for policy & advocacy, market intelligence, education, networking and more.
Advancing the Industry Together
MBA's CREF Servicer Council is a collaborative forum designed for commercial real estate loan servicers and industry stakeholders across all capital sources who play a critical role in managing and administering loans throughout their lifecycle. This Council focuses on fostering dialogue, sharing best practices, and addressing operational challenges that impact servicing efficiency and borrower experience.
Meeting Schedule:
Thursday, July 16
Thursday, September 17
Thursday, November 19
Contact Jacky Salazar to join the Council or to attend the next meeting.
Learn more about the CREF Servicer Council and review meeting details.
Explore a complete list of MBA committees, councils, and working groups you are eligible to join.
Learn. Share. Connect.
MBA's events are where the industry gathers—building relationships, exchanging insights, and gaining clarity on market conditions and trends.
CREF Convention and Expo
CRE Servicing Solutions Conference
Insurance Conclave (Stay tuned for details.)
Servicing Senior Executive Roundtable (Contact Jacky Salazar for details.)
Private Credit Finance Summit
Register today for upcoming events.
Delivering Critical Industry Data and Tools

Quarterly Mortgage Debt Outstanding
Quarterly Delinquency Rates
Annual Mortgage Servicer Rankings
Annual Loan Maturity Volumes Survey
Commercial/Multifamily Real Estate Finance Database
Access a complete list of premier reports and surveys.
Tailored Learning for Every Step of a CRE Finance Career
MBA’s educational offerings are the training ground of the industry, offering best-in-class resources from a trusted source, and including in-person and online courses, certifications, and designations—plus free member access to webinars.
Commercial Certified Mortgage Servicer Designation (CCMS)
Complimentary Offerings
Commercial/Multifamily Real Estate Finance Academy
Commercial/Multifamily Future Leaders
Corporate Training
Explore the full curriculum and choose the right courses for you.
Advocacy in Action

National Flood Insurance Program (NFIP)
Climate-Related Risk and Sustainability
Weekly CREF Policy Update
Mortgage Action Alliance
MORPAC
National Advocacy Conference
View a complete list of active issues.
Senior Executives
- CREF Convention and Expo
- Chairman’s Conference
- CRE Servicing Solutions Conference
- Servicing Senior Executive Roundtable
Not an mPower Member Yet? Join now!
We're Here to Help!

Jacky Salazar
Associate Vice President, Commercial Real Estate Finance Servicing Portfolio
Contact me: [email protected] and (202) 557-2746.
If you are unable to register or enroll in any of the MBA member programs, join today!