Earning the CCMS designation recognizes a thorough understanding of the changing, complex and challenging commercial/multifamily mortgage servicing industry.

Step 1: Enroll Online 

MBA Member: $400 | Nonmember $1,200

Complete enrollment and an MBA Designation Specialist will send you a candidate application package within one business day.

Enroll Today

Step 2: Submit Application Documentation

  • CCMS Application
  • Letter of Recommendation (senior-level)
  • Current resumé
  • Contact Information (2 business references)

Once you have gathered all of the required documents, you will submit them to your designation specialist via email.

Step 3: Accumulate 100 Points

All CCMS candidates must accrue 100 points from three categories:
  • Professional Work Experience (25-point minimum)
  • Documented Education (25-point minimum)
  • Industry Participation (15-point minimum)
Once you submit your resume and/or LinkedIn Profile, we can evaluate your current point status and provide you with a personalized plan to help you complete this step of the program. If you would like a preliminary point assessment to be done before submitting your application, please contact the Designation Specialist, Gail Griffith

Use the worksheet on the last page of the brochure to help determine how many points you may have already.

Step 4: Take the CCMS Prep Course

MBA Member: $800 | Nonmember: $1,600

Once you have acquired at least 90 CCMS points, you are ready to move to the CCMS Prep Course. The Prep course is held once a year during the fall. The online prep course is designed to provide candidates with a review of the exam's six content areas, led by current CCMS designees. The prep course is required and the fees cover the cost of the six week CCMS Exam Prep Course (including all study materials and practice tests); the CCMS Designation Multiple Choice Exam; and the CCMS Oral Exam.

Step 5: Study and Test

After completing the CCMS Prep Course, you are ready to start the testing phase. The testing phase is conducted in two parts: an online multiple-choice exam and an oral exam. 

Multiple-choice Exam
The four-hour, 200-question proctored exam is administered online. Exams may be proctored by an approved in-person proctor or using MBA’s third-party virtual proctor service. A passing grade for the exam is 75% or better. The window for candidates to take the exam is December - March. Upon successful completion of the multiple-choice exam, the candidate advances to the oral exam phase.

Oral Exam
Oral exams are conducted each spring at MBA's Commercial/Multifamily Servicing and Technology Conference as well as virtually throughout the year, pending candidate eligibility.

Step 6: Graduate and Be Recognized

Once you successfully complete the testing requirements you are officially a CCMS designee.

The Ceremony
You are honored and awarded your official certificate and pin at the CCMS Graduation Ceremony and Reception, held each year at MBA's Commercial/Multifamily Servicing and Technology Conference.

As a member of the elite group of CCMS designees, you are encouraged to participate in high-level industry events, including networking opportunities and receptions. 

All CCMS designees will be expected to maintain their designation with ongoing participation with the MBA and within the CMF industry.