EMERGING TECHNOLOGY BENEFITS & CHALLENGES: The Benefits and Risks of Generative AI

Paula Tuffin

General Counsel, Chief Compliance Officer, Better Mortgage

As General Counsel and Chief Compliance Officer, Paula Tuffin is responsible for providing legal advice to the C-suite and Board. In her role, she oversees corporate transactions, public company filings, contracts, litigation, employment matters, risk, privacy, the Compliance Management System, AML-BSA policy, SAR reporting and quality control. Under her leadership, her teams are responsible for maintaining all required company, branch and individual licenses necessary to operate the mortgage, insurance and real estate businesses, responding to regulatory examinations, all required regulatory reporting, and monitoring the compliance and legal functions in the UK businesses. Tuffin led Better’s Legal Team through the transition from a private to a public company over the course of two years. The work included managing the successful resolution of a Securities and Exchange Act investigation, obtaining regulatory approvals and championing the transition to a public company culture. She also serves as chair of the Management Ethics and Compliance Committee and Board Member of Better subsidiaries, BMTG Advisors, Ltd. Pvt. and Better Principal, LLC. Prior to joining Better, Tuffin was senior litigation counsel in the Enforcement Division of the Consumer Financial Protection Bureau where she led the litigation team in the CFPB v. CashCall, Inc. et al. matter that successfully challenged the defendants’ Tribal lending arrangement. Earlier in her career she was a partner in the litigation and alternative dispute resolution group at Mayer Brown, LLP and an Assistant United States Attorney in the Criminal Division of the United States Attorney’s Office for the Southern District of New York. Tuffin is a Williams College and Harvard Law School grad and was named to Forbes 50 over 50 Investment List, 2022 and among Crain’s New York Business Notable Diverse Leaders in Banking & Finance, March 2022.

Pat Kinsel

Chief Executive Officer and Founder, Proof

CEO Pat Kinsel founded Proof after his own experience trying to notarize a document. He is on a mission to bring trust online with notarization that’s simpler, smarter and safer than paper. Kinsel was previously a partner at Polaris Partners. Before joining Polaris and founding Proof, he was a co-founder & CEO of Spindle until it was acquired by Twitter in June 2013. Previously, he was at Microsoft incubating new concepts and bringing them to market. Kinsel serves on the board of Lob and was the lead investor in Drizly. He is also a member of TechStars Boston, Harvard’s Innovation Lab, and SparkLabs Korea.

Amanda Lawrence

Partner, Orrick, Herrington & Sutcliffe, LLP

Amanda Lawrence is deputy leader of Orrick's Strategic Advisory and Government (SAGE) Business Unit and co-leader of the firm's Financial and Fintech Advisory practice. She partners with financial services companies, including fintechs and traditional financial institutions, in a wide range of consumer litigation, enforcement and regulatory matters. From reviewing and establishing compliance programs, to providing regulatory advice, to defending against government enforcement actions and commercial complaints, Amanda’s full-service practice works to secure the client’s future. She is a trusted adviser to and first call in high-stakes litigation and enforcement matters, including government investigations, regulatory examinations, class action and complex litigation, and internal investigations. Her matters include investigations, examinations, and enforcement actions before the CFPB, FTC, federal and state bank regulators and state attorneys general, including defending a leading bank in one of the CFPB’s first enforcement actions—a joint investigation and enforcement action with the FDIC.

Kim Phan

Partner

Kim Phan counsels mortgage clients and other financial institutions on privacy and data security law in areas including the Gramm-Leach-Bliley Act (GLBA), the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA), and other federal and state privacy and data security statutes and regulations, including the California Consumer Privacy Act (CCPA). Her work in this area encompasses strategic planning and guidance for companies to incorporate privacy and data security considerations throughout product development, marketing, and implementation. She also assists companies with data breach prevention and response, including establishing effective data security programs prior to a breach and the assessment of breach response obligations following a breach.

Brian K. Stucky

CEO, Decision-X

Brian is a seasoned expert in Artificial Intelligence and Decision Management, with nearly 25 years of experience in financial services and mortgage lending. He recently led the Responsible AI and Model Governance practice at Rocket Mortgage, where his team developed the Rocket Ethical Framework (REF) to ensure comprehensive AI review before production, focusing on data privacy, permissible use, and fairness. Brian also serves as a Senior Advisor to the Mortgage Bankers Association MISMO organization, co-chairing the Artificial Intelligence and Decision Modeling Workgroups. Through his company, DecisionX, he provides services in decision/process modeling and AI Governance / responsible AI and is a sought-after speaker and panelist at industry conferences.