Christian W. Hancock

Christy Hancock, a partner at Bradley, practices in financial services regulatory compliance. Her work with mortgage servicing and other financial institution clients has given her a broad base of knowledge regarding laws affecting the mortgage servicing business, including bankruptcy and foreclosure best practices, payment application, correspondence requirements, allowable fees, loan modifications, escrow requirements, and property preservation. In recent years, her practice has involved advising large financial institutions on compliance management systems, government settlements and consent order implementation, bankruptcy-related regulatory matters, and large-scale remediation projects. Hancock organizes and hosts the Bradley Compliance Roundtable, a monthly one-hour WebEx for dozens of the firm’s financial services clients, covering a wide variety of issues. The roundtable has evolved since early 2020 to address a broad range of topics involving secured lending and servicing. These meetings provide clients with a unique and valuable opportunity to discuss new trends and the nuances of consumer laws, with a particular focus on government enforcement, compliance issues, and litigation updates. She provides daily guidance to clients on laws such as RESPA, TILA, FDCPA, FCRA, and the Dodd-Frank Act, as well as compliance with certain bankruptcy rules and mortgage servicing best practices. She has assisted her financial services clients with a variety of intricate matters, including developing responses to new legislation, conducting internal risk assessments, assisting with and responding to internal and external audits, training company personnel, revising quality control processes, and drafting and updating a variety of mortgage servicing policies and procedures.