Courtney Brown

Courtney Brown is a seasoned financial services executive with over two decades of experience spanning mortgage servicing, consumer lending, credit cards, and deposit operations. She has led strategic initiatives across top-tier institutions including Morgan Stanley, JPMorgan Chase, Citi Mortgage, and USAA, with a focus on regulatory compliance, risk mitigation, and operational excellence.
Courtney’s expertise includes navigating complex regulatory frameworks, and she has played a pivotal role in transforming compliance programs, managing high-stakes audits, and driving enterprise-wide process improvements. Her leadership in Default operations and vendor oversight has helped institutions reduce risk, enhance controls, and improve borrower outcomes. Courtney brings a collaborative, practical, and solutions-oriented approach to navigating today’s complex regulatory landscape. She helps organizations align compliance strategy with business goals, driving clarity and impact across teams.