Nikki Bialka

Nikki Bialka has been a dynamic professional in the banking and mortgage industry since 2009. At Fifth Third Bank, she leads community lending initiatives focused on affordable housing solutions, including removing systemic barriers and increasing equitable lending opportunities for underserved communities.
Nikki's extensive experience includes production, operations, project management, optimization, change management, and customer journey enhancement. She excels in streamlining operations and leveraging data to drive go-to-market strategies, significantly improving efficiency and productivity.
In this leadership role, Nikki tackles systemic barriers such as preventing discriminatory lending practices, creating equitable lending opportunities, supporting down payment and closing cost assistance programs, and expanding access to financial services for historically marginalized groups through initiatives like Project REACh. She has spearheaded programs like Special Purpose Credit Programs, helping over 700 families achieve homeownership since 2023. Under her leadership, Fifth Third Bank won the 2024 MBA DEI Award, met the CRA Outstanding Rating, and delivered on the Empowering Black Futures Neighborhood Improvement Initiative.