INNOVATION AND TECH TRACK: The Promise and Peril of AI for Mortgage Lending
The focus on artificial intelligence has exploded with last fall’s release of ChatGPT. Learn about the newest generative AI models, how AI is already being used in the mortgage industry, such as borrower communication, consider the risks to lenders, investors and consumers, and explore future applications. Sponsored by Blend.
Michele joined American Pacific Mortgage in January 2014 to lead and develop APM’s Information Services Team. She is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support, and security; supporting the organization at a nationwide level. She acts in the role of CIO, CTO, and CISO. Michele brings a diverse range of skills and experience to APM spanning 29 years in the mortgage finance industry and holding leadership roles in both operations and technology. She has extensive experience in business process design and development, software design, development and implementation, system integrations, vendor management, project management, infrastructure design, cloud transformation, customer support, security operations, and business relationship management. Prior to joining American Pacific Mortgage, Ms. Buschman held various leadership positions with Accenture Mortgage Cadence, Lenders Processing Services, NuView Financial Services, MOS Group, and IMX, Inc. While at IMX, Inc. Ms. Buschman spearheaded the development of several cutting-edge technology solutions that generated historical revenue amounts for the company. Ms Buschman also navigated the company through a successful patent infringement case. Originally a resident of Silicon Valley, Michele received her bachelor’s degree from California State University - East Bay.
Felipe is the Sr. Manager for the AWS Housing Finance Territory. In this role, he leads a team of Account Executives and owns the relationship with Amazon customers that work in Housing Finance like Fannie Mae, Freddie Mac, Federal Home Loan Banks, and Housing and Urban Development. Felipe started with Amazon for in 2015 and spent his first 3 years as the General Manager for the South East for Amazon Prime Now, the two hour delivery service. He previously worked in various roles at McMaster-Carr Supply Company and Lockheed Martin ranging from, Regional Sales Management, to Corporate Venture Capital and Systems Engineering. He has previously spoken at conferences on Amazon’s culture of innovation and how the company was able to launch Prime Now was launched in 111 days. Felipe holds an MBA from Duke University, graduating as a Fuqua Scholar, and a Bachelor and Master’s Degree in Industrial and Systems Engineering graduating Magna Cum Laude.
Brian Stucky is the Lead for Rocket Ethical AI at Rock Central - a Detroit-based services agency dedicated to supporting the diverse business needs of our clients. This team works across all the Rocket Companies including Rocket Mortgage, the nation’s largest mortgage lender. As a long-time practitioner of Artificial Intelligence Brian has specialized in intelligent applications for financial services and mortgage lending for over 20 years. Brian has been recognized as a thought leader in decision management, has contributed to three books, and has over 60 publications along with numerous international conference appearances. He also serves on the Residential Governance Board of the Mortgage Industry Standards and Maintenance Organization (MISMO).
Joe Zeibert has worked in the financial services and software industries for 15+ years, gaining experience at Bank of America and Ally Financial after starting his career at a boutique consulting and software firm. He is now a Vice President of Scores at FICO. Prior to joining FICO, Joe was the GM/VP of a division of a FinTech helping grow the customer base by over 100%. Before making the jump out of the banking side he was recruited to Ally Financial to help launch their brand-new Mortgage line of business and helped build it from the ground up. After the successful launch, Joe became the Senior Director of Product, Pricing, Credit and analytics, where he managed four departments with over 40 employees. Joe was recruited to Ally from his role at Bank of America, where he ran home equity pricing, and helped bring Bank of America from the 5th largest lender in that space to the 1st largest. Prior to running HE pricing, Joe managed capital for the then $650+ Billion Dollar consumer balance sheet. As a seasoned financial services executive, he is passionate about driving the industry forward though innovation and most specially through the use of productized analytics, delivering best in class AI/ML solutions to the world’s best financial institutions. In addition to his financial services work, Joe is also deeply involved in his community, having served on many local non-profit boards, predominantly focused on learning and education.