The Future of Mortgage Servicing: How Agentic AI Is Transforming Borrower Communications
| Member Price | $0.00 |
| Non-Member Price | $399.00 |
About the Event
*This is a sponsored webinar. Please be advised your information will be shared with the sponsor.*
Borrower communications have become increasingly complex as mortgage servicers respond to evolving regulations, changing borrower expectations, and growing operational demands. Yet the work of creating, updating, and managing these communications still depends on manual processes, multiple handoffs, and specialized expertise.
A new era of AI is changing that.
Join us for an educational discussion on how agentic AI is poised to transform borrower communications management. Unlike traditional AI tools that simply generate content or provide recommendations, agentic AI can automate the core work of borrower communications, while maintaining governance and human oversight. Learn why this represents a fundamental shift in how the work of borrower communications will be done, what it means for mortgage servicers, and how mortgage servicers can prepare for the future of AI-powered borrower communications.
Date/Time:
- Tuesday, August 18 (3:00 PM - 4:00 PM ET)
Objectives:
- Understand how agentic AI differs from traditional AI and why it represents the next evolution in borrower communications management
- Identify the operational challenges in borrower communications that agentic AI is uniquely positioned to address
- Explore how AI can help servicers reduce the time and cost of borrower communications, while maintaining governance, compliance and human oversight
- Evaluate how AI is likely to reshape borrower communications processes over the next several years
Target Audience:
- Customer Service and Collections Professionals
- Loss Mitigation Professionals
- Chief Information Officers and Chief Technology Officers
- IT Staff, Data Managers, and Programmers
- Servicing Executives and Department Heads
Speaker(s)
- Patrick Kehoe, EVP, Messagepoint