RC_LA_100.2 Loan Servicing Concepts

1-5 CMB Points Beginner Education Loan Administration & Servicing Residential Residential Certified Mortgage Servicer (RCMS) Self-Study Web-Based Courses
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Option Price
Member $0.00
Non-Member $100.00

Loan servicing is a critical component of the lending cycle since it contributes so heavily to the overall profitability of mortgage banking.

Loan Servicing Concepts takes a look at the critical concepts related to loan servicing. It begins with an overview of the major goals, functions, and tasks of loan servicing. It then examines the basic functions of loan servicing and their associated tasks. Next, the course discusses the entities involved with loan servicing: borrowers, investors, insurers, and outsource vendors. From there, the course examines the various loan programs and financing options that make up the loans in the servicing portfolio. Toward the end of the course, concepts related to the financial management of loan servicing are examined. Finally, the course takes a quick look at some of the important laws that impact loan servicing.

This is a single-family/residential course.


  • Loan Servicing Goals
  • Loan Servicing Functions and Tasks
  • Entities Related to Loan Servicing 
  • Loan Programs
  • Financing Options
  • Financial Management in Loan Servicing 
  • Regulatory Compliance


    Seat time approximately 1.5 hours.

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