RC_LA_EA_301.4 Processing Insurance Claims

1-5 CMB Points Advanced Education Loan Administration & Servicing Residential Residential Certified Mortgage Servicer (RCMS) Self-Study Web-Based Courses
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Option Price
Member $50.00
Non-Member $100.00

Processing Insurance Claims describes what happens in the event of damage or destruction to an insured property and compares the obligations of the borrower, the servicer, and the insurance company in handling a loss. It presents the different types of claims adjusters and their services and then reviews the rights of mortgagees under the insurance policy. Finally, the course examines the standard process of settling claims, including disbursing claims.

This is a single-family/residential course.


  • Obligations of Borrowers, Servicers, and Insurance Companies
  • Insurance Adjusters
  • Mortgagee Rights
  • Settling Claims
  • Processing Loss Drafts

Seat time approximately 30 mins.

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