Self-Study Web-Based Courses

NEW: Select MBA Education self-studies are now free for MBA members.

MBA Education has over 200 web-based self-study courses covering the single-family and commercial/multifamily loan lifecycles. Courses touch on the foundational concepts in real estate finance and go all the way through advanced topics that industry professionals will need to comprehend as they progress in their career.  Self-study web-based courses can be accessed from anywhere at any time so students are able to study when and where they want, and all courses come with a certificate of completion upon achieving a passing grade. Students have 12 months from the date of enrollment to complete their coursework. See a complete list of courses.

All courses can be served on your Learning Management System (LMS) if desired. Please contact Jeff Schummer for more information.

For Your Staff: MBA Education offers several eLearning solutions that can be applied across the enterprise to bring knowledge, skills and value to your organization.  Learn more.

View a full list of self-study courses below, or use the search on the right side of this page to look for a resource by name or keyword.


    CC_GO_100.1 Commercial/Multifamily Fundamentals

    Servicers play a key role in the commercial/multifamily lending cycle. As liaison between the borrower and lender/investor sides of the real estate finance industry, servicers are required to have an understanding of the key concepts related to commercial/multifamily real estate finance.Commercia...

    Complimentary

    CC_GO_100.2 Commercial/Multifamily Origination and Underwriting

    The commercial/multifamily loan cycle begins when a property owner or prospective borrower approaches a loan originator seeking financing for a new property, or for an existing property. The prospective borrower submits required documentation to the loan originator or potential lender for underwr...

    Complimentary

    CC_GO_100.3 Commercial/Multifamily Loan Documentation and Closing

    The agreements, documents, and promises made and executed at the loan closing flow through to the commercial mortgage loan servicer. Nearly all of the actions to be taken over the life of the loan are governed by the terms memorialized in the documents executed at or in connection with the loan c...

    Complimentary

    CC_GO_100.4 Commercial/Multifamily Sale and Securitization and Commercial/Multifamily Servicing

    The servicing process begins immediately after a loan is closed and continues until the loan is paid off and the related lien is released. Servicing is the process of enforcing and overseeing loan document terms and conditions to protect the designated interested parties and the property. Among o...

    Complimentary

    CC_S_200.1 Asset Management in Commercial/Multifamily Loan Servicing

    Asset Management in Commercial/Multifamily Loan Servicing takes a broad look at asset management. It begins with a discussion of the goals of asset management and keys to successful attainment of those goals. Next, it looks at the roles of various industry participants in asset management: the se...

    Commercial/Multifamily

    CC_S_200.2 Monitoring Commercial/Multifamily Property Operations

    Property surveillance is a preemptive effort used in protecting the value of the loan collateral and the return for the investor. Most property surveillance efforts are the responsibility of the servicer's asset management team.This course examines property surveillance efforts. It begins by defi...

    Commercial/Multifamily

    CC_S_200.3 Common Commercial/Multifamily Borrower Requests

    One of servicer's primary responsibilities is to handle various requests from the borrower. These requests usually originate from some business need regarding the upkeep or maintenance of the property or are related to various tenant issues. The servicer possesses extensive knowledge of real esta...

    Commercial/Multifamily

    CC_S_200.4 Special Commercial/Multifamily Borrower Requests

    The servicer may receive specialized borrower requests that require an in-depth understanding of current market conditions and the implications of approving the requests to the mortgage and to the lender. The borrower may request certain changes to the original mortgage contract that may or may n...

    Commercial/Multifamily

    CC_S_200.5 Commercial/Multifamily Default Management

    Servicers must act to identify early warning signs of default. They perform annual inspections and either quarterly or annual reviews of financial reports to try to identify potential problems early in the process. Effective communication with the borrower is essential in determining the underlyi...

    Commercial/Multifamily

    CC_S_201.2 Commercial/Multifamily Servicing Relationships

    Although contracts define the rights and obligations of the various parties in a commercial/multifamily real estate transaction, the relationship among them is extremely complex. Servicers play a central role in the cycle, working with borrowers, lenders, investors, and others. Successful servici...

    Commercial/Multifamily

    CC_S_201.3 Commercial/Multifamily Sources of Funds

    Mortgage bankers, brokers, and direct lenders have a choice of capital funding sources. These sources compete for business based on price, service, loan terms, and relationship.CMF Sources of Funds examines funding sources in commercial/multifamily real estate finance. It begins with a look at t...

    Commercial/Multifamily

    CC_S_201.4 Commercial/Multifamily Financing Vehicles

    The commercial/multifamily (CMF) servicer's obligations for a particular loan depend in part on the way in which the loan is financed. The financing vehicle also determines which parties will be involved after the loan closes and their relationships to the other parties. Since the servicer acts a...

    Commercial/Multifamily

    CC_S_201.5 How Commercial/Multifamily Servicers Make Money

    Servicing profitability is a concern to lenders, investors, and servicers alike. Without a strategic plan, servicers would be unable to cover their own costs, invest in technological improvements, or meet their contractual obligations. Servicing income is primarily generated from compensation pro...

    Commercial/Multifamily

    CC_S_202.1 Benchmarking in Commercial/Multifamily Loan Servicing

    Benchmarking is the process by which servicers measure their operational performance. By measuring their performance against standard benchmarks, servicers are able to determine where they are operationally successful, where there is room for improvement, and how they compare to other servicing o...

    Commercial/Multifamily

    CC_S_202.2 External Commercial/Multifamily Benchmarking Requirements

    MBA Education is dedicated to accommodating today's busy professional by offering short, accessible learning programs that can be completed in less than an hour. Content in this course is derived from Benchmarking CMF Servicer Performance, which is no longer available for retail purchase.The firs...

    Commercial/Multifamily

    CC_S_202.3 Internal Commercial/Multifamily Benchmarking Requirements

    The benchmarking process involves the development of internal requirements which serve as standards, as well as testing for compliance with those standards.Internal CMF Benchmarking Requirements looks at some of the critical factors that influence the setting of internal standards. The course beg...

    Commercial/Multifamily

    CC_S_202.4 Measuring Performance of Commercial/Multifamily Loans

    Once servicers identify external requirements and develop internal processes, they are able to assess their performance by measuring compliance against these requirements and processes.Measuring Performance of CMF Loans addresses the monitoring and measuring of servicing compliance in commercial/...

    Commercial/Multifamily

    CC_S_202.5 Risks and Consequences of Commercial/Multifamily Loans

    Risks and Consequences of CMF Loans explores the possible consequences of a servicer's non-compliance with loan documents, servicing agreements, policies and procedures, and more. It begins with a look at the most common pitfalls that may result in non-compliance. It then describes the different ...

    Commercial/Multifamily

    CC_S_203.2 Commercial/Multifamily Pooling and Servicing Agreements

    Pooling and servicing agreements (PSAs) govern commercial mortgage-backed securities (CMBS) and are unique to each deal. The PSA sets forth specific servicing requirements of key loans comprising the deal, consistent with accepted standard servicing practices or requirements. The favorable tax st...

    Commercial/Multifamily

    CC_S_203.3 Commercial/Multifamily Agency and GSE Servicing Agreements

    Unlike CMBS pooling and servicing agreements (PSAs), which are specific to each pool of loans, servicing agreements for agency loans are typically a single contract that covers all of the loans or pools of loans serviced for the agency/GSE. This is possible because the loan and securitization doc...

    Commercial/Multifamily

    CC_S_203.4 Commercial/Multifamily Portfolio Servicing Agreements

    Compared to agency/GSE and CMBS servicing requirements and agreements, which tend to be more standardized across the industries, portfolio lender servicing requirements and agreements may be as unique as the individual lenders. Typically, a portfolio lender determines the amount of servicer invol...

    Commercial/Multifamily

    CC_S_204.1 Commercial/Multifamily Surveillance Fundamentals

    Commercial/multifamily surveillance is all about information. Servicers are the borrower and property contact as well as the focal point for gathering the information that is used to monitor loan or pool performance.Loan documents, servicing agreements, and third-party information providers all p...

    Commercial/Multifamily

    CC_S_204.2 Commercial/Multifamily Loan Surveillance

    Commercial/multifamily loan surveillance involves the enforcement of loan document terms. In addition to basic loan terms such as outstanding balance, interest rate, amortization, and maturity, the loan documents contain requirements related to tax and insurance escrows, reserve amounts, letters ...

    Commercial/Multifamily

    CC_S_204.3 Commercial/Multifamily Property Surveillance

    Servicer surveillance of commercial/multifamily collateral real estate is provided for in the borrower's loan documents and detailed in the servicing agreement.The level of property surveillance may vary based on such characteristics as the property type, loan size, leverage, and market condition...

    Commercial/Multifamily

    CC_S_204.4 Commercial/Multifamily Performance Surveillance

    Commercial/multifamily performance surveillance involves monitoring the performance of the loan and property using various methods and measures and responding to performance findings as appropriate. The servicer's surveillance responsibilities related to loan performance are set out in the servic...

    Commercial/Multifamily

    CC_S_204.5 Communicating Commercial/Multifamily Surveillance Findings

    The servicer is responsible for reporting commercial/multifamily surveillance findings to investors as set forth in the servicing agreement. The servicer may also be responsible for taking steps to minimize loss when a loan goes into default. This may involve either a workout or a liquidation of ...

    Commercial/Multifamily

    CC_S_205.1 Commercial/Multifamily Insurance Compliance Fundamentals

    In the commercial/multifamily mortgage marketplace, insurance coverage is critical to investors to mitigate certain risks that investors assume when investing in commercial/multifamily mortgage loans. Insurance terminology, like mortgage terminology, must be understood when conversing with borrow...

    Commercial/Multifamily

    CC_S_205.2 Types of Commercial/Multifamily Insurance

    A borrower's company, organization, partnership, etc., can be very successful and structured in a way that makes the borrower suitable for a commercial/multifamily mortgage deal. However, without the proper insurance coverage, unforeseen losses can seriously impact the property value and lender i...

    Commercial/Multifamily

    CC_S_205.3 Essential Commercial/Multifamily Insurance Considerations

    There are many challenges that servicers face when dealing with commercial/multifamily insurance coverage in mitigating the risk of loss to lenders. In some instances the course of action is clear, but in other instances the insurance professionals may disagree about what is required for adequate...

    Commercial/Multifamily

    CC_S_205.4 Commercial/Multifamily Insurance Compliance Review

    It is the duty of the servicer to ensure that the borrower is in compliance with the various insurance coverage requirements set forth in the loan documents, servicing agreement, or other applicable documents (such as the particular agency guide or, if applicable, the organization's standards).CM...

    Commercial/Multifamily

    CC_S_206.1 Commercial/Multifamily Loan Document Fundamentals

    Servicers for commercial/multifamily real estate mortgage loans must be able to understand the requirements in the loan documents. There is no substitute for checking the loan documents whenever an issue arises, even if a loan's key terms have been set up on the servicing database.CMF Loan Docume...

    Commercial/Multifamily

    CC_S_206.2 The Commercial/Multifamily Promissory Note

    The promissory note is the loan document that contains the borrower's acknowledgement of the debt and agreement to repay in accordance with documented requirements. Although the basic information contained within the promissory note may be set up in the servicer's database, the promissory note, a...

    Commercial/Multifamily

    CC_S_206.3 Security Instruments in Commercial/Multifamily Lending

    This is a commercial/multifamily course.While the promissory note sets forth repayment terms, the security instrument sets forth most other loan terms, conditions, restrictions, and covenants for a commercial/multifamily loan and property. Servicers must understand the terms described in the secu...

    Commercial/Multifamily

    CC_S_206.4 Commercial/Multifamily Loan File and Supporting Documents

    Beyond the promissory note and the security instrument, there are several other loan documents that are significant in the documentation of a commercial/multifamily mortgage loan and the secured property. Documents such as loan agreements, modifications, leasing agreements, monetary agreements, a...

    Commercial/Multifamily

    CC_S_207.1 Commercial/Multifamily Servicing Operations Fundamentals

    Within every commercial/multifamily servicing organization, there are various operational duties that are essential to the successful management of loan portfolios. These duties involve cash management, processing loan transactions and events on a servicing system, reporting to investors, tax adm...

    Commercial/Multifamily

    CC_S_207.2 System Processing in Commercial/Multifamily Servicing

    Within every commercial/multifamily servicing organization, there are various operational duties that are essential to the successful management of loan portfolios. Servicing operations utilize servicing systems and other ancillary systems to board loans, issue billing statements, process payment...

    Commercial/Multifamily

    CC_S_207.3 Commercial/Multifamily Tax and Insurance Escrow Administration

    The timely and efficient monitoring of tax and insurance escrows by the commercial/multifamily servicer is critical for protecting the lender/investor's security interest in the property. When taxes are not paid on the property, there is a high risk of liens or possible sale of the property by ta...

    Commercial/Multifamily

    CC_S_207.4 Critical Commercial/Multifamily Servicing Operations and Duties

    Beyond loan boarding, servicing system updates, and tax and insurance escrow administration, there are several other critical duties that are essential to the successful management of a commercial/multifamily servicing operation.Critical CMF Servicing Operations and Duties explores a number of cr...

    Commercial/Multifamily

    RC_GO_100.1 Mortgage Banking Basics

    Generally speaking, Americans cannot afford to pay cash to purchase a new home. To facilitate homeownership and its associated economic and societal benefits, long-term mortgage loans were created. A mortgage is security interest in a property; it is given by a homeowner to a mortgage lender in e...

    Complimentary

    RC_GO_100.2 Loan Production Basics

    Loan Production Basics presents an overview of the loan production process. It begins with a review of the three main goals of loan production: creating investor acceptable loans, protecting the consumer, and ensuring compliance.After taking a broad look at the functions of loan production, the c...

    Complimentary

    RC_GO_100.3 Funding, Warehousing, Shipping, and Quality Control Basics

    The Funding, Warehousing, Shipping, and Quality Control Basics course examines the funding, warehousing, shipping and delivery, and quality control (QC) processes in mortgage lending. It begins by describing the various financing methods available, sources of the funds that are lent, and types of...

    Complimentary

    RC_GO_100.4 Secondary Marketing Basics

    In the primary mortgage market, interactions are between the lender and the borrower. Conversely, in the secondary market, the interaction is between the lender and the investor that buys loans and servicing rights from the lender.The secondary market provides a platform for lenders to fund a con...

    Complimentary

    RC_GO_100.5 Loan Administration Basics

    Mortgage bankers generate substantial income by servicing loans on behalf of investors. In this course, we will learn about the various functions of servicing and how loan servicing can be a valuable revenue-generating asset. We will also learn about the goals and structure of a loan administrati...

    Complimentary

    RC_GO_F_200.1 Mortgage Loan Fraud Overview and Current Trends

    Mortgage fraud is defined as the intentional misstatement, misrepresentation, or omission by an applicant or other interested party of information that is relied on by a lender or underwriter in approving or purchasing a mortgage loan. Fraud is a challenging issue for many lenders. There are many...

    Residential

    RC_GO_F_200.2 Mortgage Loan Fraud for Profit

    Fraud for profit schemes have become quite complex. Fraud perpetrators have developed expertise in taking a variation from one type of scheme and adding it to another.Mortgage Loan Fraud for Profit provides an overview of the most prevalent types of fraud for profit schemes: collusion, straw buye...

    Residential

    RC_GO_F_200.3 Mortgage Loan-Level Misrepresentation

    Whether a loan applicant decides to commit fraud for property or for profit, the majority of misrepresentations can be tracked back to documentation found in the individual loan file. Misrepresentations may include fabricated or altered employment, income, and asset documentation. There may be de...

    Residential

    RC_GO_F_200.4 Mortgage Loan Fraud Best Practices and Resources

    In order to deter, uncover, and minimize losses associated with mortgage fraud, lenders should have a comprehensive fraud detection and deterrence plan in place that covers all aspects of the production cycle (origination, processing, underwriting, and closing) and all areas of the servicing func...

    Residential

    RC_LA_100.1 Servicing in the Mortgage Lending Process

    This is a single-family/residential course.Servicing in the Mortgage Lending Process begins with an overview of the functions and players in mortgage lending, examining the role of servicing within the overall lending process. Next, it examines participants in the mortgage lending industry, looki...

    Residential

    RC_LA_100.2 Loan Administration Concepts

    This is a single-family/residential course.Loan administration (servicing) is a critical component of the lending cycle since it contributes so heavily to the overall profitability of mortgage banking.Loan Administration Concepts takes a look at the critical concepts related to loan administratio...

    Residential

    RC_LA_100.3 Loan File Documents

    This is a single-family/residential course.The process of real estate lending results in collecting a number of documents used to create a mortgage loan. Most of these documents are associated with the origination and underwriting functions and are dictated by the standard processes imposed by se...

    Residential

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