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The Certified Commercial Mortgage Servicing (CCMS) designation is a symbol of professionalism and commitment to servicing and recognizes a thorough understanding of the changing, complex and challenging commercial mortgage servicing industry. CCMS designees demonstrate high levels of achievement and command respect due to their professional accomplishments, as well as their unparalleled knowledge of mortgage servicing.

So much appreciation to all of the amazing industry professionals & MBA team who designed/administered the CCMS program & supported my pursuit of learning excellence. The CCMS community truly supports and connects its members; promotes best practices & sharing of relevant education & progress across our industry. If I can do it...I know you can, too!

– Marcy Thomas, CCIM, CCMS: Portfolio Manager, Grandbridge Real Estate Capital LLC (subsidiary of TRUIST)

Obtaining the CCMS designation was a significant professional accomplishment. I would recommend the designation program to anyone interested in making a personal investment in themselves and who want to help shape the future of the industry.

– Shannon Carmack, CCMS, Manager, Loan Servicing, Ameritas Investment Partners, Inc.

Achieving the CCMS designation has given me an instant network of industry experts to leverage. The benefits of achieving the designation will span the rest of my career.

– Luke Hoffman, CCMS, Senior Analyst, Closings, Servicing, & Investment Ops, MEMBERS Capital Advisors, Inc.

The CCMS designation program was a great experience. It recognizes personal excellence and professionalism. I encourage all those in the servicing commercial real estate industry to consider obtaining this worthwhile investment.

– Alan Kronovet, CCMS Executive Vice President, Head of Commercial Mortgage Servicing, Wells Fargo Bank, N.A.

Candidate Profile

    All commercial and multifamily servicing professionals including, but not limited to, those in the following roles:

    • Loan Administration Professionals
    • Default Administration Professionals
    • Customer Service Professionals
    • Service Providers
    • Servicing Industry Vendors
    • Servicing Management

    The Process

    CCMS designees represent a broad range of experience and focus. Designees include servicers at the top of their careers and those who will continue to shape our industry in the years to come. Designees are employed by banks, mortgage banking companies, life insurance companies, and finance companies and focus on portfolio servicing, securitized servicing, government servicing, and servicing for private lenders (directly or indirectly). Many CCMS designees also have leadership positions on MBA's Commercial Board of Governors (COMBOG) and the COMBOG Servicing Council. To view the profiles of current designees, please visit the "CCMS Who's Who List" on the navigation menu to the right.

    Qualifications include industry education, commercial experience, commitment to the industry and participation in MBA, and the issues that face our industry. 

    MBA Education staff and the CCMS Qualification Committee are available to provide you with the support needed to earn your CCMS. From relevant online courses to assist in earning your education points (while gaining valuable knowledge), to transcript support or enrolling in the written exam prep course, we are here to help you succeed.

    Scroll through the "Who's Who list" to get an idea of the experience levels of current designees.

    Get More with Education Advantage

    Developed by MBA Education, Education Advantage is an annual subscription-based training solution that provides you with access to our robust learning portfolio specifically developed for servicing professionals.

    For one low annual price, you have unlimited access to our online self-study library, discounts on designations, two seats in specific online courses or the option to completely customize your curriculum. Contact Jeff Schummer today to learn more.