RC_LA_DA_300.2 Collection Tools for Loan Counselors
| Option | Price |
| Member | $50.00 |
| Non-Member | $100.00 |
Collection Tools for Loan Counselors examines the collection tools loan servicers use to manage delinquency and support borrower outreach. Proactive, well-timed contact can help reduce delinquency progression and improve the likelihood of resolution. Loan counselors should understand the purpose, advantages, and limitations of the available collection tools and when each may be appropriate.
The course reviews common collection tools, including telephone calls, written notices, borrower education and late charges, and field visits. It explains how each tool is used, along with key considerations in applying it effectively. The course also examines collection procedures at different stages of delinquency, including the tools and loss mitigation options commonly used as delinquency advances. Finally, it explains the role of housing counseling services in supporting borrowers and foreclosure prevention efforts.
This is a single-family/residential course.
Topics:
- Telephone Calls
- Written Notices
- Borrower Education and Late Charges
- Field Visits
- Collection Procedures at Different Stages
- Housing Counseling Services
Seat time approximately 1 hour.
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