RC_LA_SS_200.2 Servicing Implications of Equity Products

Servicing home equity products requires specialized knowledge that extends beyond traditional first-lien mortgage servicing. Home equity lines of credit and home equity loans introduce unique operational, risk, and compliance considerations due to their structure, draw features, payment flexibility, and regulatory treatment.

Servicing Implications of Equity Products provides a practical, operations-focused examination of how home equity products are serviced throughout their lifecycle. The course addresses core servicing functions, including loan boarding, credit limit administration, advancement of funds, billing and statement generation, payment processing, and customer service responsibilities specific to equity products.

Learners explore common risks associated with home equity servicing—such as fraud exposure, credit deterioration, and collateral value changes—and the protective actions servicers may take to mitigate those risks in accordance with loan agreements and applicable regulations. The course also examines how fees are assessed and disclosed, how billing statements are generated and delivered, and how payments, partial payments, reversals, and payoff scenarios are handled.

 

This is a single-family/residential course.

Topics:

• Servicing Functions
• Risk Assessment and Abatement
• Credit Limits
• Advancement of Funds
• Protective Actions
• Fees
  
• The Billing Process and Billing Statements
• Payments
• Calculating HELOC Payments

Seat time approximately 1 hour.

Copyright 2026.