January 22, 2019
Mortgage servicers have had little incentive to innovate. Old-school features like static websites and paper-based notifications continue to define the typical customer experience. The result is an industry increasingly out of sync with customer expectations in a rapidly digitizing economy.
The Obduskey v. McCarthy & Holthus LLP decision should bring some nationwide clarity to the issue and ultimately could have broad consequences for mortgage servicers and their law firm agents who effect foreclosures.
Our chart this week highlights MBA's current forecast for mortgage originations for 2019 through 2021.
Developers are targeting delivery of 319,000 market-rate apartments this year, nearly identical to the substantial new supply tallies from 2016, 2017 and 2018, but there are shifts in activity from one metro to another.
The Mortgage Bankers Association promoted Alden Knowlton to Associate Vice President for Political Affairs within the Association's Legislative and Political Affairs team.
In the midst of low non-performing loan frequency and severity rates, technology for investment in default servicing has been minimal. Yet, there are many in the servicing industry who see these "good times" as an opportunity to upgrade loss mitigation technology, especially that which focuses on borrower engagement in the loss mitigation process.
Ed Marcheselli is managing director of Learning & Development of BAI, Chicago, a nonprofit independent organization.