External CMF Benchmarking Requirements

Rapidly changing federal, state, and global regulations continue to reshape how commercial and multifamily (CMF) servicers operate and benchmark performance. From Sarbanes-Oxley and the USA PATRIOT Act to REMIC rules, UCC filings, and Basel guidelines, today’s servicing professionals face growing pressure to stay compliant, transparent, and efficient in an evolving regulatory landscape.

Join MBA Education and industry experts for External Commercial/Multifamily (CMF) Benchmarking Requirements, an in-depth discussion on the external forces driving benchmarking in servicing operations. This session will explore how federal and state statutes, regulatory agencies, industry standards, and international requirements impact compliance and performance expectations. Attendees will gain practical insights to strengthen internal controls, align with best practices, and proactively prepare their organizations for new regulatory and data-security demands.

Date/Time:

• Wednesday, January 14 (1:00 PM - 2:00 PM ET)

Objectives:

• Explain what a federal statute is and identify federal statutes that affect commercial/multifamily servicers
• State how federal regulations and regulatory agencies affect commercial/multifamily servicing
• Describe the impact of state laws and regulations on commercial/multifamily servicing
• Detail the basic types of industry standards and give examples of standards that impact commercial/multifamily servicers
• Recognize the impact of international laws, regulations, and standards on commercial/multifamily servicing

Target Audience:

• Commercial/Multifamily Servicing Professionals
• Servicing Portfolio Managers
• Commercial/Multifamily Risk and Compliance Professionals

Speaker(s):

• Christie Corallo - SVP Client Relations, Servicing, Berkadia
• Rhonda Miles-Crump - Director Real Estate, Genworth