Jerry McCoy

Jerry McCoy is Executive Vice President of Performance Management at LoanCare. In this role, McCoy provides portfolio and operational performance oversight for LoanCare’s servicing operations team, clients, and investors. His team provides real-time monitoring and analytics to identify risk and opportunity across the servicing enterprise with a continued focus on optimizing results and delighting customers. McCoy directs the strategic transformation of LoanCare Analytics™, a proprietary all-in-one servicing system, that enables business operations and clients to quickly connect the dots across a comprehensive set of performance objectives, operational controls, and customer experience dimensions to make more informed decisions faster. McCoy has over 25 years of experience leading and evolving the financial services and mortgage servicing industry. His expertise in data science and passion to empower others has revolutionized the speed and ease of data analysis within the organizations he has served. No matter the role or function, all servicing stakeholders are able to take advantage of data-driven insight to maximize performance. Prior to joining LoanCare, Jerry held leadership positions with Nationstar Mortgage/ Mr. Cooper, JP Morgan Chase, and Fannie Mae.